HESTA Hakone

2.5 star property

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Photo gallery for HESTA Hakone

Exterior
Reception
Room, Non Smoking (Run of House) | Free WiFi, bed sheets
Free WiFi, bed sheets
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Laundry
  • Air conditioning
  • Free WiFi
$59
Oct 5 - Oct 6

Explore the area

View in a map
Motohakone 159-205, Hakone-cho, Hakone, Kanagawa, 250-0522
  • Place, Lake Ashi
    ‪9 min walk‬
  • Place, Ōwakudani
  • Place, Hakone Kowakien Yunessun
    ‪10 min drive‬

Room options

Twin Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Large Twin Beds

Japanese Western Style Room, Non Smoking

7.6 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

Shared Dormitory

  • Sleeps 1
  • 1 Twin Bunk Bed

Basic Shared Dormitory

  • Sleeps 2
  • 1 Twin Bunk Bed

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About this property

HESTA Hakone

Guest house in Motohakone
A microwave in a common area, laundry facilities, and a TV in a common area are available at this smoke-free guesthouse. WiFi in public areas is free. Other amenities include a vending machine.
HESTA Hakone offers 22 accommodations with slippers. Guests can surf the web using the complimentary wireless Internet access.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 4:00 PM to 11:00 PM.
HESTA Hakone features a vending machine, laundry facilities, and a television in a common area. Wireless Internet access is complimentary.

HESTA Hakone is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking
  • Onsite parking options include a carport

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Spa

  • Public bath open from 4:00 PM - 11:00 PM
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Slippers
  • Toilet with electronic bidet

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 20

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Towels fee: JPY 220 per person, per night (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests with tattoos are welcome to use the onsite public bathing facilities

Property is also known as

HESTA Hakone Hakone
HESTA Hakone Guesthouse
The Grand Resort Hakone
HESTA Hakone Guesthouse Hakone