Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Wired and wireless Internet access is complimentary. In addition to a full-service spa, The Prince Hakone Lake Ashinoko features hot springs and a spa tub. This hot springs hotel also offers a sauna, a library, and a terrace. Concierge services and wedding services can be provided. Complimentary self parking is available on site.
The Prince Hakone Lake Ashinoko is a smoke-free property.
The Prince Hakone Lake Ashinoko offers 134 accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. This Hakone hotel provides complimentary wired and wireless Internet access. LCD televisions come with digital channels and pay movies. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
Free self parking
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Buffet breakfasts are available for a surcharge and are served each morning.
The Prince Hakone Lake Ashinoko has 3 restaurants serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.
The onsite spa has massage/treatment rooms. Services include massages. The spa is open daily.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.
Recreational amenities at the hotel include a spa tub and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 3:00 PM
Check-in time ends at 7:00 PM
Minimum check-in age is: 18
Check-out time is 11 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staff wears personal protective equipment
Debit cards not accepted
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No cribs (infant beds) available
LGBTQ friendly
No elevators
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are not available
No gap period between guest stays
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests with tattoos are not able to use the onsite public bathing facilities.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).