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Tsuki no Koigokoro

2.5 star property

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Pool
Family Room with Shared Bathroom | Living area | Flat-screen TV
Family Room with Shared Bathroom | Living area | Flat-screen TV
Family Room with Shared Bathroom | Living area | Flat-screen TV
Family Room with Shared Bathroom | Living area | Flat-screen TV

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Hot Tub
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
615 Ohira-dai, Hakone-cho, Ashigara-shimo-gun, Hakone, Kanagawa-ken, 250-0405
  • Hakone Open Air Museum
    ‪6 min drive‬
  • Hakone Kowakien Yunessun
    ‪6 min drive‬
  • Tenzan Onsen
    ‪9 min drive‬

Room options

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About this property

Tsuki no Koigokoro

Ryokan in Ohiradai
This ryokan features a hot tub, a business center, and free self parking. Wired internet in public areas is free. Other amenities include multilingual staff assistance. Bathrooms are shared.
Tsuki no Koigokoro offers 6 air-conditioned accommodations with hair dryers and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Guests have access to shared bathrooms. Bathrooms include separate bathtubs and showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the ryokan include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
Tsuki no Koigokoro features hot springs and a hot tub. Public areas are equipped with complimentary wired Internet access. A business center is on site. Complimentary self parking is available on site.
Full breakfasts are available for a surcharge and are served each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available for a fee: JPY 1,000 per person

Things to do

  • Hot springs
  • Hot tub

Family friendly

  • Crib (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Room amenities

Bedroom

  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shared bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 9 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests booking Half Board rates and requiring dinner at the hotel must arrive by 7 PM.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 6000 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 1000 per person
  • Crib (infant bed) fee: JPY 6000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property in advance.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Tsuki no Koigokoro Inn Hakone
Tsuki no Koigokoro Inn
Tsuki no Koigokoro Hakone
Tsuki no Koigokoro
Tsuki no Koigokoro Ryokan
Tsuki no Koigokoro Hakone
Tsuki no Koigokoro Ryokan Hakone

Tsuki no Koigokoro Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 10 out of 44 reviews
Rating 8 - Good. 12 out of 44 reviews
Rating 6 - Okay. 11 out of 44 reviews
Rating 4 - Poor. 9 out of 44 reviews
Rating 2 - Terrible. 2 out of 44 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Julian, Germany

Disliked: Cleanliness, staff & service, property conditions & facilities
Just a room with zero service and maintenance
Since we paid for this hotel the same that we paid for a nice new hotel in Central Tokyo, I was expecting at least the basic service. The staff didn't speak any English with the exception of a lady who was called on the phone to give us basic information, but she said she was taking the day off. Thing is, she seemed to also take off the day after, and the one after as well. We had to prepare our own beds,with zero guidance on how to set up a Japanese futon. The hotel room smelled like mold, and it was almost impossible to find a corner without visible mold spots. The carpet was dirty with stains everywhere. Hotel is located very close to the railway station, and also next to a supermarket where you can buy something for breakfast, since the breakfast price was too high for our family (everyone including small children pay full price). All in all, I wouldn't come here again, and I wouldn't recommend it either.

6/10 Okay

Jeffrey, Malayia

Reasonable ryokan at Hakone
The ryokan was close to the train and bus station but there were no signage. Also, we arrived during lunch time and there was no one at the front reception. It took us a while to find someone to show us to our rooms. The ryokan was full on Friday night and half full on Thursday night. As the onsen was private type and they only had 2 onsen rooms to cater for about 7-8 rooms, so we had to wait for our turn on Friday night. Later, we were informed that we can use their other onsen facility (they have 3-4 other ryokan nearby and also a public type onsen near where we stay). We did not have the time to try the other onsen nearby. There are some sundry shops nearby which was useful to stock up snacks. Since Hakone is an expensive area, this ryokan's pricing was OK compared to the rest. We took the breakfast and dinner also which was good as they serve it in your room. (But this means, you'll have to clear the mattress etc. to make way)

6/10 Okay

Peter, San Francisco

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Japanese style,but not comfortable.
Japanese style room, so sleep on futons on the floor. Difficult to get comfortable. Breakfast was great and served in the room. They have two private onsens: If one is vacant, you enter and lock the door behind you. That is inadequate for the number of people staying there.One has to go to a public onsen a couple of hundred meters away to get a bath. The area is fun to experience. A $45 per person card lets one take all of the buses, trains, boats, cable cars and ropeways in the area. This hotel is expensive, but worth the experience at least once in Japan.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not again.
My family eat dinner and breakfast. Food seems delivered. It was definitely over priced.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A reasonable nice Ryokan in Ohiradai, Hakone.
This Ryokan was not bad if you consider the price. The Ryokan has two family private bathes and two more outside another building. They are open to the guests 24 hours. Only one woman could speak English well. The dinner was very nice and tea, water supply was nice. The room size is small but good for two people. Ryokan people were kind and their service was good. They also allow to borrow kimono to woman. The location is close from Ohiradai station of Hakone Tozan Train could be accessed from Hakone-Yumo station where Romance Car stop and Odawara where other cheap trains from Tokyo stop. If I will visit Haknone again, I hope to stay there again.

10/10 Excellent

Mateusz, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great onsen
Great japanese room and hit springs

6/10 Okay

Saowanee

Disliked: Cleanliness, room comfort

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
not so value for money
not a hotel, just a B&B with onsen. staff worked till 9pm, thus no late check in. but the room rate as if a hotel. the posted photo is misleading. only the staff in charge can speak english.

10/10 Excellent

A, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall - excellent
The bath was smaller than the photos but it was perfect for 4 of us. The staff were very nice and the services were excellent.

10/10 Excellent

Laney, Honolulu, Hawaii

Liked: Cleanliness, staff & service, property conditions & facilities
Wow! what a relaxing experience
The front desk associate spoke English, but I speak Japanese so we had no problems. The dinner was fantastic. That was the best tempura I've had. Breakfast was equally delicious. And the onsen was marvelous. I hightly recommend this ryokan. I'm coming back.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice hotel with convenient location
The hotel was not far from the train or bus station, just a few min walking distance. Our room had no bathroom so we went to the onsen downstairs or outside for bathing as well as hot spring. It had 3 bath/onsen location outside: 2 private and 1 public. Each private bath location had 2-3 private room for Onsen. Fortunately that we were able to use private rooms twice, one downstairs and the other in outside location. It was not far away, just 1-2 min walk. Lady toilet was also just outside the room but gentlemen toilet was downstairs. Dinner and breakfast were nice. Room and bed were clean. Location was good. Overall speaking, the staying was value for money.

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
We arrived at the hotel around 6pm and the lady showed our room and the bathroom. After that we couldn't find anyone around. As we had to leave very early in the morning, we needed someone to ask about train time and how to get to the train station. No one was there to help us. We had to go to a convenience store to ask for information.The next morning, again no one there,so we just left the hotel.

10/10 Excellent

Pan, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent !
There's a lady at the front desk that is very helpful and speaks good English. Private onsen is good. Breakfast is excellent. Definitely can feel the sincerity from all the staff. Location is good, both for peak tram or bus. The convenient store nearby closes at 9pm.

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
서비스가 친절
서비스 좋음

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
다른곳보다 저렴한맛에 가는 료칸
방에 담배냄새가 쩔어서 숨쉬기 힘들정도였다. 온천장은 가족끼리 쓰는거라 좋지만, 2개밖에 없어서 타이밍을 맞추기 힘들다. 주변 다른 온처을 이용해도 된다고 하지만 어쨌던 그곳도 다 기다리는 사람이 많아서 불편했다. 온천물 자체는 매우 좋았고 밥도 정갈하고 맛있었다. 입구 바로 근처 방이었는데 직원한명이 자꾸 문을 벌컥벌컥 열어서 불편했다.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
我從香港回來，也是聽障人士。初次與日本旅館負責人交流，我不懂講日語，可以講英文和手語動作。他們指教我們體驗溫泉文化學得不少。我在他們的幚助得下，我對他們行為十分滿意

6/10 Okay

Dong Woon

Liked: Cleanliness, staff & service, room comfort
작고 조용한 호텔
자그마한 료칸으로 가족끼리 머물기엔 좋았습니다

4/10 Poor

kk, hong kong

Disliked: Room comfort
未試過住性價比這麼差的溫泉旅館
因房間在地下出入口旁，當開關房門時lobby的人都會望到房間內面(因廁所是在房外公眾共用，故去廁所或洗手時都要開門到外面)，走廊經常有小強。女的服務員很親切但另一位男的服務員經常黑面。唯一優點是有個不錯的貸し切り風呂及近車站。雖然我可接受到這樣的旅館，但估不到千四多元一晚只能租到這樣質素的旅館，性價比很差!應該不會再用expedia訂酒店。

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
딱 료칸 체험 수준의 만족도
기대가 커서 그런지 실망도 컸음 전통적인 료칸이라기 보다는 조금 개선된 료칸이였음 두 개의 프리이빗 욕탕을 갖고 있고 다른 료칸의 탕을 공유하는 개념인데 처음 가는 외국인으로 찾아가기 부담스러웠음 영어를 구사하는 직원 덕분에 소통은 양호했으나 아이들 식사 업그레이드 비용이나 가이세키 요리 서빙이나 이불 서빙 등이 모두 셀프로 진행되었음 덕분에 다음 료칸 여행은 잘 할 수있을 듯함

4/10 Poor

ken

Disliked: Cleanliness, property conditions & facilities, room comfort
名前にだまされるな、ということ
雨のち曇りで星が見えなかったこともありましたが、部屋を変えさせられ、そこは普通の旅館でした。箱根というには「ほど遠い」です。彫刻の森を見るのが目的でしたが、返す返す、ホテルの選定が間違ってました（悲）

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
温泉は良かった。
貸切風呂が良かったが、部屋の空気がカビ臭かった。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
食物美味
食物一流，這個價格能有這樣的質素，一定會再來。但因為我們有帶小朋友和 bb車，地點有些不便。

8/10 Good

young hoon, 인천

Liked: Staff & service, property conditions & facilities, room comfort
친절하고 온천방식이 좋아요
온천여행은 처음인데 많이 친절하셨어요. 특히 온천이 가족끼리 이용하는 방식이라 좋았음.

8/10 Good

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Richtiges Japanerstyle-Hotel. Gerne wieder.

8/10 Good

eunmin

Liked: Staff & service
나름 좋았습니다.
하코네 유모토 역에서 조금 위 산 쪽에 있었고 기차와 버스가 바로 앞에 내려다줘서 너무 좋습니다. 그런데 앞에 작은 슈퍼가 있긴 하나 하코네 자체가 6시~ 5시면 문을 닫기 때문에 슈퍼도 빨리 문을 닫습니다. 또한 8시 이후면 프론트에 직원 분들이 아무도 없음으로, 처음 도착하실 때 그 점 유의하시는 것이 좋을 듯합니다. 그리고 제가 생선을 먹지 못하는데, 생선을 못 먹는다고 하니 아침 식사도 다 신경써주시고 와이파이도 안 잡혀서 처음에 고생했는데, 잘 도와주시고 친절 했습니다. 온천은 그저 그랬으나, 한 곳을 밤에 자신이 사용하고 싶은 만큼 사용 할 수 있어서 좋았습니다.