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Tsukino Yado Sara

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tsukino Yado Sara

Garden
Public bath
Premium Room, Private Open-Air Bath | In-room safe, desk, laptop workspace, free WiFi
Garden
Public bath

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Spa
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
588-1 Yumoto, Hakone, Kanagawa, 250-0311
  • Hakone Toy Museum
    4 min walk
  • Tamadare Falls
    11 min walk
  • Gyokuren Shrine
    11 min walk
  • Atsugi Air Base (NJA)
    51 min drive

Room options

View all photos for Premium Room, Private Open-Air Bath

Premium Room, Private Open-Air Bath | In-room safe, desk, laptop workspace, free WiFi

Premium Room, Private Open-Air Bath

  • 549 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Deluxe Triple Room, Private Open-Air Bath

Deluxe Triple Room, Private Open-Air Bath | In-room safe, desk, laptop workspace, free WiFi

Deluxe Triple Room, Private Open-Air Bath

  • 484 sq ft
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Triple Room, Private Open-Air Bath

Triple Room, Private Open-Air Bath | In-room safe, desk, laptop workspace, free WiFi

Triple Room, Private Open-Air Bath

  • 388 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Double Room, Private Open-Air Bath

Double Room, Private Open-Air Bath | In-room safe, desk, laptop workspace, free WiFi

Double Room, Private Open-Air Bath

  • 312 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Hollywood Style Twin Room, Private Open-Air Bath

Hollywood Style Twin Room, Private Open-Air Bath | In-room safe, desk, laptop workspace, free WiFi

Hollywood Style Twin Room, Private Open-Air Bath

  • 388 sq ft
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room

In-room safe, desk, laptop workspace, free WiFi

Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Deluxe Double Room

In-room safe, desk, laptop workspace, free WiFi

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

In-room safe, desk, laptop workspace, free WiFi

Triple Room

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Double Room

In-room safe, desk, laptop workspace, free WiFi

Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Japanese-western style room

In-room safe, desk, laptop workspace, free WiFi

Japanese-western style room

  • Sleeps 3
  • 1 Twin Futon and 2 Twin Beds

View all photos for Deluxe Triple Room

In-room safe, desk, laptop workspace, free WiFi

Deluxe Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Hollywood Twin Room

In-room safe, desk, laptop workspace, free WiFi

Hollywood Twin Room

  • Sleeps 2
  • 2 Twin Beds

Quadruple Room With Semi Open-Air Bath

  • Sleeps 4
  • 4 Twin Beds

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Room

Hakone Kowakien TEN-YU

Spa
Parking included
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (1220)
The price is $362
per night
$439 total
includes taxes & fees
Jan 21 - Jan 22
Hakone Kowakien TEN-YU

About this property

Tsukino Yado Sara

4-star ryokan in Yumoto
This ryokan features a restaurant, spa services, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided.
Tsukino Yado Sara offers 55 accommodations with safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers, spring water baths, slippers, and toilets with an electronic bidet. This Hakone ryokan provides complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe).
The ryokan offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This hot springs ryokan also offers spa services and an elevator. Onsite self parking is complimentary.

Tsukino Yado Sara has designated areas for smoking.

Tsukino Yado Sara has a restaurant on site.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains

Spa

  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Disposable personal items are available in the lobby.

Renovations and closures

This property will be closed from January 22 2025 to January 23 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 6 and younger are not allowed at this property; All guests older than 6 are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 6 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tsukino Yado Sara Hotel Hakone
Tsukino Yado Sara Hotel
Tsukino Yado Sara Hakone
Hotel Tsukino Yado Sara Hakone
Hakone Tsukino Yado Sara Hotel
Tsukino Yado Sara Inn Hakone
Tsukino Yado Sara Inn
Tsukino Yado Sara Hakone
Ryokan Tsukino Yado Sara Hakone
Hakone Tsukino Yado Sara Ryokan
Ryokan Tsukino Yado Sara
Tsukino Yado Sara Ryokan
Tsukino Yado Sara Hakone
Tsukino Yado Sara Ryokan Hakone

Tsukino Yado Sara Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 120 out of 174 reviews" "
Rating 8 - Good. 42 out of 174 reviews" "
Rating 6 - Okay. 5 out of 174 reviews" "
Rating 4 - Poor. 5 out of 174 reviews" "
Rating 2 - Terrible. 2 out of 174 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zen-fection
We are so happy we chose to stay here. The service was impeccable. Our room with a private balcony bath was perfection after a long day roaming around Hakone. Enjoyed the stone tub that kept the water hot for hours. The sound of the creek all night created a wonderful zen atmosphere. We suggest the half board. The dinner was delicious and the servers explained everything and how to eat it. We were grateful. Breakfast was filling and a great way to start our day. Thank you for the wonderful stay.
Stayed 1 night in Oct 2024

8/10 Good

Jady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really close by to the Odawara Station. Walkable area overall - lots of nature and many small restaurants and shops to look at. It's not a big area within Hakone-Yumoto, but if you want to branch out further around the area, you will need to take buses and trains to see more nature specific attractions. Cool hotel room - it was a pretty spacious room with a separate toilet room and bathing room and a separate outdoor tub for private onsen. I had dinner and breakfast included in my booking and it was a really cool dining experience. The server I had was super nice and I enjoyed the meals (although, portions are small and not too big, you'd be surprised as to how full you can get!) Also free amenities in the hotel lobby!
Stayed 1 night in Sep 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hot pot, comfortable rooms.
The room was very comfortable with a private bath on the balcony. The hot pot dinner was much more than I expected; the food and service were outstanding! Unfortunately I couldn’t get to the rooftop due to a knee injury. The only downside was not being able to get a cab to the train station. It wasn’t terribly far, but difficult due to an injury.
Stayed 1 night in Sep 2024

10/10 Excellent

Tine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was impeccable, a great way to experience Japanese culinary. Staff and service are excellent. Location is perfect, about 7 minutes walk from the station. Neighbourhood offers a historical ambiance as well as nice shops.
Stayed 2 nights in Sep 2024

10/10 Excellent

Natasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Great location to bus stops. Lovely open air bath and the free beverages were a nice touch!
Stayed 1 night in Sep 2024

10/10 Excellent

Re

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, great services, great amenities. We booked the half board option, and well worth it. We had great meals and were well presented by the staff for our table. Onsen was amazing. Both public and private spaces were available and well managed.
Stayed 1 night in Aug 2024

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best experience!
Stayed 1 night in Sep 2024

10/10 Excellent

Tina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel. There are snacks available Throughout the day along with 24hr free refreshments. There’s icecream on level 6 at night as well as endless shoyu ramen on level 2 at a certain hour. The breakfast and lunch was very good! English friendly. Hot springs were amazing. 10/10
Stayed 2 nights in Aug 2024

8/10 Good

Ce

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Ahmed

Stayed 1 night in Aug 2024

10/10 Excellent

Lourice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most relaxing stay I have ever had in my life. They spared no expense. Definitely worth trying this ryokan before leaving Japan.
Stayed 1 night in Jul 2024

2/10 Terrible

Roshni

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel's policy of no kids under six is tucked below in small letters that are practically impossible to find when booked through the Expedia app. The policy is not included in the check-in instructions either. We made the mistake of booking this place for one night, which included a kaiseki dinner and a private onsen. We reached the hotel shortly after 7 pm with our 5-month-old, and the hotel said they won't be able to accommodate us due to the policy. Instead, they put us in their sister hotel, which is far from the station, does not have a private onsen, and is much cheaper than the hotel we booked. Also, they told us that they wouldn't be able to give us the kaiseki dinner; by the time we reached the other hotel, it was around 10 pm. We were tired and exhausted, and our baby was distressed. The sister hotel reeked of dried fish and only offered some ramen for dinner. The next morning, the sister hotel concerned offered some really subpar breakfast that also reeked of dried fish that we couldn't eat. We asked the sister hotel to call a cab for us but they refused asking us to call our "private taxi". As a result, we had to walk for nearly 30 minutes in the drenching rain with the baby. They also almost lost one of our suitcases as they were preparing to forward only one luggage instead of two to the next hotel. They also didn't refund the price difference between the two hotels. Our worst travel experience so far.
Stayed 1 night in Jun 2024

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Must try their half board. Food is so good and their public bath is must.
Stayed 1 night in Jul 2024

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved their half board. We ended up going back for another night for it. Public bath is nice with all the amenities.
Stayed 1 night in Jul 2024

10/10 Excellent

Sunghyun

Stayed 1 night in Jul 2024

10/10 Excellent

Soyoung Eileen

Stayed 1 night in Jul 2024

10/10 Excellent

Thana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the private onsen and the kaiseki breakfast. The onsen and rooftop space was peaceful and relaxing.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice onsen hotel
Great place! Outdoor bath in the balcony is a bonus! A bit of walk from the station, but you can use the shuttle bus too.
Stayed 2 nights in Jun 2024

10/10 Excellent

Summer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were so helpful and kind, and they went above and beyond to make us feel welcome. We didn’t want for anything during our stay and had such a relaxing overnight stay, especially with the hot spring bath in our room and the forest view from the balcony. If we ever come back to Japan, we hope to stay here again.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Fantastic hotel! Super price, super clean and super nice!
Stayed 2 nights in Jun 2024

8/10 Good

Brandon

Traveled with partner
Liked: Cleanliness, staff & service, amenities
There’s a lot of value for what you get that is included in the price of the hotel including breakfast and dinner, a ramen snack bar, all-you-can-drink beer and other soft drinks as well as the private fudo tub on the balcony.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Everything was excellent. Onsen on the balcony was amazing. Room was comfortable for 3 adults. Food and service was amazing!!!
Stayed 1 night in May 2024

10/10 Excellent

Kentaro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024