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Wisterian Life Club Verde no Mori

3.5 star property

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Photo gallery for Wisterian Life Club Verde no Mori

2 indoor pools
Exterior
Property amenity
Property entrance
Spa

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Pool
  • Hot Tub
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
1274 Ninotaira Hakonemachi, Hakone, Kanagawa-ken, 250-0407
  • Hakone Kowakien Yunessun
    ‪13 min walk‬
  • Hakone Open Air Museum
    ‪14 min walk‬
  • Hakone Gora Park
    ‪16 min walk‬

Room options

View all photos for Japanese and Western Room

Down comforters, in-room safe, desk, laptop workspace

Japanese and Western Room

  • 409 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Futons and 2 Large Twin Beds

View all photos for Western-style Twin room

Down comforters, in-room safe, desk, laptop workspace

Western-style Twin room

  • Sleeps 2
  • 2 Large Twin Beds

Similar properties

Exterior

HESTA Hakone

  • Free WiFi
  • Air conditioning
  • Laundry
  • Microwave
3.9 out of 5, Good, (102)
The price is $60
per night
$66 total
includes taxes & fees
Apr 8 - Apr 9
HESTA Hakone

About this property

Wisterian Life Club Verde no Mori

3.5-star hotel in Ninohira
This hotel features 2 indoor pools, a restaurant, and a fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a sauna, a hot tub, and conference space. Limited housekeeping is available.
Wisterian Life Club Verde no Mori offers 100 accommodations with washers/dryers and safes. Beds feature down comforters. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, spring water baths, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. In-room massages and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

Children under 3 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
The hotel offers a restaurant. Wireless Internet access is complimentary. Wisterian Life Club Verde no Mori features hot springs, 2 indoor swimming pools, a hot tub, and a sauna. Event facilities measuring 0 square feet (0 square meters) include conference space. A complimentary area shuttle within 2 kilometers is available for guests. This business-friendly hotel also offers a children's pool, a fitness center, and a vending machine. Complimentary self parking is available on site.

Wisterian Life Club Verde no Mori has designated areas for smoking.

Wisterian Life Club Verde no Mori has a restaurant on site.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free area shuttle up to 2 km
  • Free self parking on site

Food and drink

  • A restaurant

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Gym
  • Hot springs
  • Hot tub
  • Sauna
  • TV in common areas

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Changing table
  • Children's games
  • Children's pool
  • Free area shuttle
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (limited availability)

Business services

  • Conference space
  • Meeting room

Outdoors

  • In the mountains

Spa

  • Hot springs
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: JPY 1815

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: JPY 1815

Special check-in instructions

The front desk is open daily from 5:30 AM - 10:30 AM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Renovations and closures

The property is closed between June 5 and June 7.
The following facilities are closed on Wednesday and Thursday:
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: JPY 1815 (subject to availability)
  • Late check-out fee: JPY 1815 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 7:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Children under 3 years old are not allowed in the swimming pool without adult supervision
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wisterian Life Club Verde no Mori
Wisterian Life Club Verde no Mori Hakone
Wisterian Life Club Verde no Mori Hotel
Wisterian Life Club Verde no Mori Hotel Hakone
Wisterian Life Club Verde no Mori Hotel Hakone
Wisterian Life Club Verde no Mori Hotel
Wisterian Life Club Verde no Mori Hakone
Hotel Wisterian Life Club Verde no Mori Hakone
Hakone Wisterian Life Club Verde no Mori Hotel
Hotel Wisterian Life Club Verde no Mori
Wisterian Life Verde No Mori
Wisterian Life Verde No Mori
Wisterian Life Club Verde no Mori Hotel
Wisterian Life Club Verde no Mori Hakone
Wisterian Life Club Verde no Mori Hotel Hakone

Wisterian Life Club Verde no Mori Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 74 out of 333 reviews
Rating 8 - Good. 129 out of 333 reviews
Rating 6 - Okay. 85 out of 333 reviews
Rating 4 - Poor. 25 out of 333 reviews
Rating 2 - Terrible. 20 out of 333 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Christopher

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Blood on quilts, urine stains on futons. Rooms reaked of cigarettes. Most staff were unhelpful, the second manager we spoke with tried to help, but we had already booked pther accommodations.
Stayed 1 night in Nov 2024

6/10 Okay

Lydia

Traveled with family and small children
Liked: Cleanliness, amenities
I like the room size, that they explain how to operate the heater. They have a mini arcade there, swimming pool, gym. But, the heater stopped after some time while we were sleeping so we didnt sleep well due to the cold. I wasn't aware there was timer? The hot water flask/kettle is so small. The hand soap are bubbles/no soap. We end up using the bath soap to wash our hands. And so suprisingly, there was no bottled water given in the room. Please note their massage room, washing machine are dryer are chargable. You need to purchase a capsule pod (its not given/auto in the machine) The good thing is as its very far, the shuttle bus picked us up first before going to the other hotels. It is really far from bus stop or station. I disagree that its only 17 mins walk from hakone air museum. It is not.
Stayed 1 night in Nov 2024

10/10 Excellent

Danica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the onsen and fitness room area, large spacious room and comfy traditional outfits to wear around. As mentioned in other reviews, don’t expect to eat without a reservation made days in advance— however there are a few options at Yannusen next door ( 5 min walk). Laundry wouldn’t dry in the dryer at all after 2 hrs, best to hang it up! Overall we enjoyed our stay.
Stayed 1 night in Oct 2024

4/10 Poor

Dong

Stayed 1 night in Oct 2024

8/10 Good

Doris Marcela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really spacious and provided us the option of having western and Japanese style room and we really liked it. We didn’t use the facilities because of lack of time but the hotel has pool and public baths. Location wise the hotel is a 10min walking from the bus stop (Hakone free pass) or 4 mins walking from the other bus line in Hakone. There aren’t many restaurants around so plan ahead as the only ones around closed around 8pm.
Stayed 2 nights in Sep 2024

4/10 Poor

Alexandre

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We stayed (a family of 4) one night to visit Hakone The hotel is very out dated, bed very uncomfortable, no dining options (which usually is not a big issue for us, but the resort is very secluded and hard to get to, so that was very frustrating when we finally got there and didn’t have any options to eat. Luckily Yunessun is a 5 min walk and there was still one restaurant open at that time). The onsen offers get great bathing options but needs a serious scrub and cleaning (probably hasn’t been done in a long time) The staff was very Friendly and helpful, and we had a great view from our room In summary probably some better options to stay in Hakone
Stayed 1 night in Aug 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room is really huge
Stayed 1 night in Aug 2024

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish Wisterian
Wifi non existent. Secret shuttle service. No food available. No water in room.
Stayed 1 night in Aug 2024

10/10 Excellent

PAUL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place spend time
I I loved this place and would go there again.
Stayed 1 night in May 2024

2/10 Terrible

Ana

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Andrei

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
If you want a room with internet, find yourself another hotel, because stuff will be saying sorry and do nothing about it. I was spending time in the lobby doing my internet business instead of resting on my bed. There is nothing to eat around unless you booked your dinner 3 days ahead. We were eating food from the conbini. Other food restaurants are around 30 minutes away by foot and accepting only cash. Area is mountainous so you will be climbing the hills. Rooms are cute, in Japanese style, but convenience is a bit off. Overall I would not recommend this hotel.
Stayed 2 nights in Apr 2024

8/10 Good

jian

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel name in English need be written at entrance
there are two brown color wood boards at corner of entrance, hotel name in Japanese has been written on the top board, there is no any word or hotel name on second wood I suggest : write hotel name in English on the second wood board because it is difficult to find hotel entrance. Plus language barrier, so it cause more difficulty to find hotel. Please write a English hotel name on the second wood board!!!
Stayed 2 nights in Apr 2024

10/10 Excellent

TungShuen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they accommodate us really well and provide additional assistance when my father has disability of getting around. Location is perfect too.
Stayed 1 night in Apr 2024

10/10 Excellent

Nickolas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Cory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic
Stayed 3 nights in Feb 2024

8/10 Good

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was traveling with my wife and two adult daughters. We had a family suite, with a main bedroom separated by a sliding-door screen from a traditional Japanese room with tatami mats, futon, and balcony. My daughters loved sleeping in the traditional room. The reception desk staff was very kind and accommodating, though we had some communication difficulties. We enjoyed the hotel's indoor onsen and proximity to the Hakone Outdoor Museum. The room and bathroom were clean and comfortable. The lobby and corridors are a bit plain and dark.
Stayed 1 night in Dec 2023

10/10 Excellent

Roger

Stayed 1 night in Oct 2023

8/10 Good

Robyn

Traveled with partner
Liked: Cleanliness
More English signs and speakers. Restaurant needs more dining options. Mt Fuji ropeway cable ride is convenient and easy to access by local bus
Stayed 2 nights in Oct 2023

8/10 Good

Chezarae

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Hotel felt very old and dated. The location was surrounded by mountains which was very peaceful. The staff was super helpful. The room instructions for the water heater were tricky to understand at first.
Stayed 2 nights in Sep 2023

6/10 Okay

Atila

Traveled with family
Disliked: Amenities, property conditions & facilities
Room smelt like wet dog. Was charged at check out for a gym and facilities fee even though we didn’t use facility. And this was after we pre paid for the room
Stayed 1 night in Sep 2023

8/10 Good

Randy

Traveled with family
Liked: Staff & service
It is an old hotel but the staffs are very nice and helpful. We did not know there was a shuttle bus went to the hotel but the time was limited. We took the public bus with our luggages & walked on the narrow road. It was unsafe to walk on the narrow road with cars & buses passed by.
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveler

Liked: Cleanliness
A step back in time
The woman who checked us in was the only impolite person we met during two weeks traveling in Japan. We took trains and a bus to this isolated hotel and upon arrival asked about getting dinner reservations. "No." That was all she said. Nothing about other options except to direct us to the water park, where the restaurants were mostly closed. We ate at a fast food place in the arcade. We also asked about getting breakfast the next day and got the same negative response with no alternatives. We did get breakfast on our third day and the dining room and service were lovely, but I wish that our first impression and had not been so negative. This is a strange hotel that was probably an upscale resort when it opened decades earlier. Lots of signs of aging and lack of maintenance. The room was still charming and large, with a separate tatami room overlooking the mountains. I would not recommend staying here if taking public transportation. Also, the water park looked pitiful and is not a place to go.
Stayed 3 nights in Jul 2023

8/10 Good

Fang Yu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place is a mix of western and Japanese style, it’s nice!
Stayed 2 nights in May 2023

8/10 Good

jonah

Stayed 2 nights in Mar 2023

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What a nice retreat! We truly enjoyed this traditional hotel nestled in the mountains. Our room had an excellent view, and it was so peaceful, quiet, and private. We loved sleeping on the futon in the tatami room. Also, the bath/shower room was a treat. There is an on-site onsen which we used every day of the stay. This hotel is a bit far from amenities, and at the time of our stay, the restaurant was closed. We recommend walking the 5 minutes on the path to Yunnesun, where there is a ‘Family Mart’ for basic foodstuffs. Yunnesun, is an amazing experience and highly recommended. Take the shuttle bus from Gora Station to the hotel - it hits every major hotel, including this one, even though it’s not listed on the route. It begins late and ends early, so the Tozan bus works with the Hakone Free Pass (note that the bus instructions on the hotel website are for the local bus, which is not covered by the Hakone Free Pass). The place is in need of a bit of a decor update, but otherwise spotlessly clean. The staff don’t speak much English, but are very willing to help and are exceptionally polite. We felt welcome and would gladly stay here again.
Stayed 4 nights in Mar 2023