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Yamagaso

3.5 star property

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Photo gallery for Yamagaso

Exterior
Separate tub and shower, free toiletries, electronic bidet, towels
Public bath
Down comforters, in-room safe, individually decorated
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
592 Yumoto, Hakone, Kanagawa-ken, 250-0311
  • Tenzan Onsen
    ‪15 min walk‬
  • Hakone Open Air Museum
    ‪12 min drive‬
  • Hakone Kowakien Yunessun
    ‪13 min drive‬

Room options

View all photos for KARUKAYA - Japanese-Style Room with Hotspring Semi-Open Air Bath

Down comforters, in-room safe, individually decorated

KARUKAYA - Japanese-Style Room with Hotspring Semi-Open Air Bath

  • 291 sq ft
  • Sleeps 2
  • 3 Twin Futons

View all photos for YAMABUKI - Japanese-Style Room with Hotspring Open Air Bath

Down comforters, in-room safe, individually decorated

YAMABUKI - Japanese-Style Room with Hotspring Open Air Bath

  • 495 sq ft
  • Sleeps 5
  • 5 Twin Futons

View all photos for TSUKUSHI - Japanese-Style Room with Hotspring Semi-Open Air Bath

Down comforters, in-room safe, individually decorated

TSUKUSHI - Japanese-Style Room with Hotspring Semi-Open Air Bath

  • 431 sq ft
  • Sleeps 4
  • 4 Twin Futons

View all photos for AOI-Japanese-Style Room with Hotspring Semi-Open Air Bath

Down comforters, in-room safe, individually decorated

AOI-Japanese-Style Room with Hotspring Semi-Open Air Bath

  • 355 sq ft
  • Sleeps 4
  • 4 Twin Futons

View all photos for CHOUJI - Japanese-Style Room with Hotspring Semi-Open Air Bath

Down comforters, in-room safe, individually decorated

CHOUJI - Japanese-Style Room with Hotspring Semi-Open Air Bath

  • 355 sq ft
  • Sleeps 4
  • 4 Twin Futons

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About this property

Yamagaso

3.5-star ryokan in Yumoto
This ryokan features a full-service spa, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, spa services, concierge services, and tour/ticket assistance are onsite.
Yamagaso offers 5 accommodations, which are accessible via exterior corridors and feature indoor private hot tubs and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature down comforters. Business-friendly amenities include desks, safes, and phones. Bathrooms include separate bathtubs and showers and toilets with an electronic bidet. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the ryokan's full-service spa, Gespa. Services include massages. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are hot springs on site.

Yamagaso features a full-service spa and hot springs. The ryokan offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hot springs ryokan also offers spa services, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

Yamagaso has designated areas for smoking.

Yamagaso has a restaurant on site.

Languages

Chinese (Mandarin), English, Japanese, Vietnamese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Hot springs
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden

Full-service spa

  • Hot/mineral springs
  • In-room massages
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Down comforter

Bathroom

  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 PM

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests who book in half board rate plans must check-in by 7:30 PM to receive dinner.

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Yamagaso
Yamagaso Hakone
Yamagaso Inn
Yamagaso Inn Hakone
Yamagaso Ryokan
Yamagaso Hakone
Yamagaso Ryokan Hakone

Yamagaso Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 97 out of 140 reviews
Rating 8 - Good. 23 out of 140 reviews
Rating 6 - Okay. 15 out of 140 reviews
Rating 4 - Poor. 2 out of 140 reviews
Rating 2 - Terrible. 3 out of 140 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nhien

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

suzann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! What an amazing experience. We had a beautiful stay , our only regret was that we could not stay longer. We highly recommend this traditional Ryokan. Kimiko our host is a beautiful souls and made ourv stay that much more special. The food is incredible, the private ohnsen was better than expected. You will not be disappointed with a stay here.
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at Yamagaso. We were able to drop our bags off at the main hotel so we could go sightseeing before check-in. Dinner was a delicious kaiseki meal served in our room. It was great having our own private bath in our villa with hot spring water. Our host Momo-san was sweet and very helpful. If we ever return to Hakone we would love to stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Melinda, Bradenton

Traveled with family
Liked: Amenities, property conditions & facilities
Gorgeous and serene ryokan in Hakone, beautiful facilities and rooms, amazing kasekei dinner right in our suite!
Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ryoken is absolutely beautiful and the staff are wonderful. It's a picturesque place to stay and not too far from the station or restaurants/bars. It was an amazing experience to stay here!

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

hoang

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Abderrazzak

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Sungwook, Las Vegas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very unique experience in a fairly traditional ryokan-style lodging. Hot spring readily accessible. Peaceful, soothing, and healing stay.
Stayed 1 night in May 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay! The room and property were absolutely gorgeous, the staff so welcoming and nice, and surrounding area stunningly beautiful. I highly recommend staying here and plan to visit again on my next trip to the Hakone!
Stayed 1 night in May 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Thorhallur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely superb. Food and service was so good!
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best part of my trip. highly recommended
Stayed 1 night in Apr 2024

10/10 Excellent

Jeahnette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience at Yamagaso was amazing. The service was beyond exceptional, the staff pay attention to every single small and big detail. My family felt they staff really cared for each of us (my teenage boys had so my gratitude for how they showed us around the onsen and explained the traditions). If you are looking to experience a traditional onsen, Yamagaso wil give you that. The property is beautiful, I felt the pictures cannot capture the beauty until you see it for yourself. We were able to use all the baths (actually had them to ourselves most of the time!). The food was amazing. They served traditional set course meals and it was very large portions, you will not be hungry for days afterwards! We are willing to try all foods , so we appreciated eating traditional dishes that are very different. The property is easily accessible from Yumoto station, they staff helped give us directions to take one bus and inform the bus driver where to stop. They had a shuttle service for departing the onsen back to the train station. Overall Yamagaso was an experience of a lifetime and probably the best thing our family experienced in Japan…of all vacations we have ever done. If I could rate this place 100 out of 10 I would! Thank you to the staff for making this so special and making a dream come true!
Stayed 1 night in Jul 2023

10/10 Excellent

Miroslaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023

10/10 Excellent

Bai

Stayed 1 night in Apr 2023

10/10 Excellent

Cody

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place blew us away! We stayed in the Yamagaso annex in the Chouji room. The area was great, a nice walk or bus ride from the station. Then the room, we were very impressed! Traditional style with the tatami mats. We had the half board which included breakfast and dinner. The amount and variety of food was spectacular! The staff were super friendly too, everyone we met was great! We used the private bath, public bath and the outdoor bath at night which were all very nice and relaxing. I'm not sure how this place could be any better for a relaxing few days in Hakone, would definitely come back every time!
Stayed 2 nights in Apr 2023

10/10 Excellent

Luca

Stayed 1 night in Mar 2023

10/10 Excellent

Campbell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Private Japanese Garden
Amazing Japanese style garden and private Onsen!
Stayed 2 nights in Dec 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay!
Very nice property
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Colleen, Denver, colorado

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful experience from the minute we arrived after a hard day of travel. Greeted with a beautiful cottage with private spring bath, a delightful inn keeper who made us feel welcome with tea, treats and origami cranes as well as a genuine traditional experience we will never forget. What a wonderful way to start our stay in japan.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Delightful hostess who was very welcoming. Excellent onsen facilities.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Don't go, find a better deal in surrounding hotels
We went (couple) to this hotel because wanted private spa experience in room as described in room description. No private spa was available, only shared spa area between different rooms . This spa could only be used If no one else was using spa. I don't consider this a private room spa but rather a shared spa (if available). We did not have chance to go. We had to book another private spa in area. The experience was very expensive, disappointing and I felt as a I was deceived (not to say taken) by hotel description and paid way more than other surrounding hotels. The only positive point was that staff was extremely friendly, helpful and our food plan was excellent. however, this could not compensate for not having a private room spa or fireplace. The residence was also very humide and the traditional bed was un sleepable. Wifi and water was only available at lobby (50 meters from room during the rain). All in all, I would not recommend this hotel. Value for money was very low.
Stayed 1 night in Jul 2019