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Yushintei

3.0 star property

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February 2025

Photo gallery for Yushintei

Hot springs
Superior Twin Room with Tatami Area and Open-Air Bath | Bathroom | Free toiletries, slippers, bidet, towels
Deluxe Twin Room with Tatami Area and Open-Air Bath (Ai), Non Smoking | In-room safe, free WiFi
Front of property
Superior Twin Room with Tatami Area and Open-Air Bath | In-room safe, free WiFi

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
Yumotochaya 193, Hakone, Kanagawa, 250-0312
  • Tamadare Falls
    5 min walk
  • 箱根暁庵箱根店
    1 min walk
  • Hakone Yumoto Station
    17 min walk
  • Atsugi Air Base (NJA)
    54 min drive

Room options

View all photos for Japanese-Style Standard Twin Room with Open-Air Bath

Japanese-Style Standard Twin Room with Open-Air Bath | In-room safe, free WiFi

Japanese-Style Standard Twin Room with Open-Air Bath

  • 581 sq ft
  • Sleeps 3
  • 3 Twin Futons

View all photos for Deluxe Twin Room with Tatami Area and Open-Air Bath (Toki), Non Smoking

Deluxe Twin Room with Tatami Area and Open-Air Bath (Toki), Non Smoking | In-room safe, free WiFi

Deluxe Twin Room with Tatami Area and Open-Air Bath (Toki), Non Smoking

  • 613 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room with Tatami Area and Open-Air Bath (Ai), Non Smoking

Deluxe Twin Room with Tatami Area and Open-Air Bath (Ai), Non Smoking | In-room safe, free WiFi

Deluxe Twin Room with Tatami Area and Open-Air Bath (Ai), Non Smoking

  • 613 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room with Tatami Area and Open-Air Bath

Superior Twin Room with Tatami Area and Open-Air Bath | In-room safe, free WiFi

Superior Twin Room with Tatami Area and Open-Air Bath

  • 549 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese-Style Standard Room with Shared Bathroom

In-room safe, free WiFi

Japanese-Style Standard Room with Shared Bathroom

  • 161 sq ft
  • Sleeps 3
  • 3 Twin Futons

View all photos for Japanese-Style Standard Room with Shared Bathroom - SPO

In-room safe, free WiFi

Japanese-Style Standard Room with Shared Bathroom - SPO

  • 161 sq ft
  • Sleeps 3
  • 3 Twin Futons

View all photos for Japanese-Western Style Superior Twin Room with Open-Air Bath (Kohaku)

In-room safe, free WiFi

Japanese-Western Style Superior Twin Room with Open-Air Bath (Kohaku)

  • Sleeps 2
  • 2 Twin Futons

View all photos for Japanese-Western Style Twin Room With Open-Air Bath (Ai)

In-room safe, free WiFi

Japanese-Western Style Twin Room With Open-Air Bath (Ai)

  • Sleeps 2
  • 2 Twin Futons

View all photos for Japanese Style Room With Open-Air Bath (Sawarabi)

Private kitchen | Fridge

Japanese Style Room With Open-Air Bath (Sawarabi)

  • Sleeps 3
  • 3 Twin Futons

View all photos for Japanese-Style Standard Room with Shared Bathroom

Dining

Japanese-Style Standard Room with Shared Bathroom

  • Sleeps 3
  • 3 Twin Futons

View all photos for Japanese-Western Style Twin Room with Open-Air Bath (Toki)

In-room safe, free WiFi

Japanese-Western Style Twin Room with Open-Air Bath (Toki)

  • Sleeps 2
  • 2 Twin Futons

Similar properties

Exterior

Hakone Suisen

Parking included
Free WiFi
Air conditioning
Microwave
4.8 out of 5, Exceptional, (64)
The price is $248
per night
$273 total
includes taxes & fees
Jan 18 - Jan 19
Hakone Suisen

About this property

Yushintei

3-star ryokan in Yumoto
Along with a front-desk safe, this ryokan has free self parking and free WiFi in public areas.
Yushintei offers 8 accommodations with safes and slippers. Satellite television is provided.

Bathrooms include bidets, complimentary toiletries, and toothbrushes and toothpaste. This Hakone ryokan provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 6:30 AM to 11:00 PM. There are hot springs on site.
Yushintei features hot springs. Public areas are equipped with complimentary wireless Internet access. Limited complimentary onsite parking is available on a first-come, first-served basis.
Japanese breakfasts are available for a surcharge and are served each morning between 8:00 AM and 9:00 AM.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Daily Japanese breakfast available 8:00 AM to 9:00 AM for a fee: JPY 2,200 per person

Things to do

  • Hot springs

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains
  • On a river

Spa

  • Hot springs
  • Public bath open from 6:30 AM - 11:00 PM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 19-inch TV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.
The property cannot hold luggage before noon.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 12 and younger are not allowed at this property; All guests older than 12 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for Japanese breakfast: approximately JPY 2200 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 12 years old and younger are not permitted at this property
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Yushintei Inn Hakone
Yushintei Inn
Yushintei Hakone
Yushintei Ryokan
Yushintei Hakone
Yushintei Ryokan Hakone

Yushintei Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 46 out of 112 reviews" "
Rating 8 - Good. 39 out of 112 reviews" "
Rating 6 - Okay. 16 out of 112 reviews" "
Rating 4 - Poor. 5 out of 112 reviews" "
Rating 2 - Terrible. 6 out of 112 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dmitriy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, amazing room, and great food. Would highly recommend this property.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Ruyan

Liked: Staff & service, amenities, property conditions & facilities
This is a very traditional hotel: building,condition and service. We were told to be back before 11pm otherwise the gate will be locked. I understand this even though it’s hard if we need to meet friends. The hotel does not keep the baggages after we check out. Very difficult for us because the first day is pouring rain and we could not really travel in Hakone. And therefore, we either check out and take everthing with us or we give luggage’s with form at front desk for luggage delivery with @$9-16 charge when we pick up at station! We decided to check out at 7am with our belongs. I have to say, good indoor outdoor onsen, tatami style traditional overall
Stayed 1 night in Jun 2024

10/10 Excellent

Jordan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsen was so relaxing!! Staff was super nice to us and did their best to communicate in English
Stayed 2 nights in May 2024

10/10 Excellent

Bruce

Stayed 2 nights in Jan 2024

8/10 Good

Jeonghye

Stayed 1 night in Dec 2023

10/10 Excellent

Hyeonsoo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Lucy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay - the staff were super helpful and friendly explaining how to use the on premise onsen via Google translate. Rooms are a bit tired, but clean and comfortable. The Japanese breakfast was delicious and highly recommended. The property is easily walkable from Hakone-Yumato station and has a great view of the river nearby
Stayed 1 night in Oct 2023

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven!
We had such a nice stay here. It was a real highlight of our trip! The staff was so kind and attentive. And the food--WOW! Our dinner and breakfast was incredible, and only made more wonderful by our private onsen. We only stayed here one night but left wishing we'd booked another night! We can't wait to come back one day. :)
Breakfast
Dinner
Onsen
Stayed 1 night in May 2023

10/10 Excellent

Holly

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was beautiful, our tub was massive and everything was so clean. It was peaceful and the staff were very friendly and warm. I think the dinner we ate here was on of our best from our trip. Their meals are traditional in both ingredients and setting. It was an amazing experience. If you have the hakone free pass, there is a bus stop close by, or take a short 15 minute scenic walk surrounded by canals, rivers and waterfalls to the local station where there are tons of shops and access to all of the amazing activities that hakone has to offer.
Stayed 2 nights in May 2023

2/10 Terrible

Edinadura Wiraj

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very bad service & extremely rude front office staff. it was like they were doing us a favour by letting us stay in their hotel.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Lovely un-fussy stay for Hakone-Yumoto
The staff was incredibly kind and welcoming. The hotel is older and one set of baths is nicer than the other. The place is older but still very charming and the kind service of the staff was what made the visit very special.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice weeked at Yushintei
We had a room with a private onsen bath which was great. Breakfast and dinner were provided in a private 2-person room. The quality of the meals was wonderful. The facility itself was a bit old, and was about a 20-minute walk downhill to the nearest railway station. Walking uphill from the station would take longer. The public A-line shuttle bus stops right in front of the hotel.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Apr 2019

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personal onsen was wonderful and the hosts were so kind and hospitable! Also, the dinner included in the half-board was amazing; the many courses allowed us to enjoy a variety of foods and all of the dishes were fantastic! The provided yukata allowed us to be more comfortable during our stay, from our room to the public onsen or dinner/breakfast.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Malika, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful property with exeptionally friendly and helpful staff. The half board option did not dissapoint, as every meal ended up in several courses of beautifully served, delicious local food.
Stayed 1 night in Jul 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shabby conditions only one nice staff
The hotel needs to be renovated the carpets were dirty and worn out
Stayed 1 night in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great getaway stay
Great authentic Japanese experience. Excellent food and dedicated service. Kept very warm in the rooms during the cold winter
Stayed 1 night in Jan 2018

6/10 Okay

Vivian

Liked: Staff & service
Staff were very nice and public onsen were nice too... however do not bother to go for the private onsen bath, nothing too special about it

10/10 Excellent

NAOKI

Traveled with family and small children
Liked: Staff & service, amenities
若干古さはあるものの、部屋に露天風呂がついてて、子連れには良かった。 料理も大変美味しく、感動レベル！ 何より特筆すべきは、スタッフの対応で、丁寧かつ完璧で、子ども用に特別に料理やジュースを用意いただいたり、ホントにありがたかったです。
Stayed 1 night in Sep 2024

2/10 Terrible

Beniko

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I am a native Japanese speaker, and it was my first time traveling in Japan with my kids in 20 years. To ensure that our daily plans were in order, I called this ryokan before booking to confirm the availability of meals with the Expedia plan. The owner assured me that our plan included both dinner and breakfast. However, upon check-in, they informed us that our plan did not include any meals. I explained that during our phone conversation, they had confirmed that two meals were included in the Expedia plan. Although the owner remembered our conversation, she did not serve us any meals, offering only excuses instead. I was really disappointed with this ryokan. One reason for this issue might be that the owners (the Okami and Shujin) are too old to manage the ryokan operation, and there is a lack of appreciation and respect for customers. I recommend that they retire immediately. In addition, I complained to Expedia about this issue, but they did not help me at all. LOL. Here’s the takeaway: Book your hotel directly through the hotel’s website. There is no advantage to using Expedia (or other booking sites).
Stayed 1 night in Jun 2024

8/10 Good

Sang bok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024