4/10 Poor
Vinay
Traveled with family
Mar 21, 2025
Disliked: Cleanliness
Vinay
Stayed 2 nights in Mar 2025
Hotel Moon
4.5 star property
Choose dates to view prices
Photo gallery for Hotel Moon
Reviews
3.03.0 out of 10
Popular amenities
- Breakfast available
- Laundry
- Room service
- Free WiFi
- Parking included
- Restaurant
Explore the area
Near ATI Mallital, Nainital, Uttrakhand, 263002
- Nainital Lake7 min drive
- Mall Road9 min drive
- Naina Devi Temple9 min drive
- Pantnagar (PGH)134 min drive
Room options
View all photos for family four poster
family four poster
- Valley view
- 375 sq ft
- Sleeps 5
- 2 King Beds
View all photos for Executive Double or Twin Room, 1 King Bed, Non Smoking
Executive Double or Twin Room, 1 King Bed, Non Smoking
- Hill view
- 255 sq ft
- Sleeps 3
- 1 King Bed
View all photos for Deluxe Double Room, 1 Double Bed, Accessible, Valley View
Deluxe Double Room, 1 Double Bed, Accessible, Valley View
- Valley view
- 215 sq ft
- Sleeps 3
- 1 Double Bed
View all photos for Family Room, Multiple Beds
Family Room, Multiple Beds
- Valley view
- 375 sq ft
- Sleeps 5
- 2 King Beds
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About this property
Hotel Moon
4.5-star hotel in Mallital
This smoke-free hotel features a restaurant, a coffee shop/cafe, and coffee/tea in a common area. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Housekeeping is available once per stay.
Hotel Moon offers 52 accommodations, which are accessible via exterior corridors and feature fireplaces and laptop-compatible safes. Rooms open to furnished balconies or patios. Beds feature premium bedding. 40-inch LED televisions come with cable channels.
Bathrooms include showers, slippers, and complimentary toiletries. Business-friendly amenities include desks and complimentary newspapers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided once per stay.
The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A complimentary manager's reception is offered each day. Wireless Internet access is complimentary. This luxury hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area. Concierge services and wedding services can be provided. Limited complimentary onsite parking is available on a first-come, first-served basis.
Hotel Moon is a smoke-free property.
A complimentary manager's reception is offered each day.
Hotel Moon has a restaurant on site.
Room service (during limited hours) is available.
Languages
English, Hindi
Property amenities
Internet
- Available in some public areas: Free WiFi
Parking and transportation
- Ski shuttle nearby
- Free secured, covered valet parking on site
- Limited onsite parking
- Wheelchair-accessible parking and van parking available
Food and drink
- Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: INR 300 for adults and INR 200 for children
- A coffee shop/cafe
- A restaurant
- Coffee and tea in common areas
- Couples/private dining
- Free daily manager's reception
Things to do
- Bicycle shuttle
- Bicycle tours
- Ski passes
- TV in common areas
Family friendly
- Changing table
- Crib (surcharge)
- Laundry facilities
- Soundproofed rooms
Conveniences
- Free newspapers in lobby
- Guidebooks
- Laundry facilities
- Limited-hour front desk
- Lockers
- Luggage storage
- Safe at front desk
- Water dispenser
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (once per stay)
- Multilingual staff
- Proposal/romance packages
- Tour and ticket assistance
- Wedding services
Outdoors
- In the mountains
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator
- In-room roll-in shower
- Portable shower seat
- Valet for wheelchair-equipped vehicles
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible gym
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible van parking
More
- Banquet hall
- Communal living room
- Fireplace in lobby
- Reception hall
- Smoke-free property
Room amenities
Bedroom
- Crib (surcharge)
- Premium bedding
Bathroom
- Free toiletries
- Hair dryer (on request)
- Shower
- Slippers
- Towels provided
Entertainment
- 40-inch LED TV with cable channels
Food and drink
- Electric kettle
- Limited room service
- Restaurant dining guides
More
- Access via exterior corridors
- Ceiling fan
- Connecting rooms available
- Desk
- Fireplace
- Free daily newspapers
- Iron/ironing board on request
- Laptop-compatible safe
- Soundproofed rooms
Policies
Check-in
Check-in start time: noon; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: INR 500
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: INR 1000
Special check-in instructions
The property charges 2 percent for credit card payments
The front desk is open daily from 6:00 AM - 11:30 PM
The check-in location differs from the property location; go to: [Hotel dolls Inn, Near Raj Bhavan Mallital Nainital]
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 1200 per night
Cribs (infant beds) are available for INR 1200 per day
Property payment types
Important information
Optional extras
- Fee for continental breakfast: approximately INR 300 for adults and INR 200 for children
- Early check-in fee: INR 500 (subject to availability)
- Late check-out fee: INR 1000 (subject to availability)
- Crib (infant bed) fee: INR 1200 per day
- Rollaway bed fee: INR 1200 per night
- Heating fee: INR 350 per day
- Credit card charges are subject to a surcharge of 2 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Air conditioning is not provided
Parties and events are allowed on site
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 15 years old are not allowed in the fitness facility
Property is also known as
Hotel Moon Nainital
Moon Nainital
Hotel Moon Hotel
Hotel Moon Nainital
Hotel Moon Hotel Nainital
Hotel Moon Reviews
Reviews
3.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 4 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 4 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 4 reviews
6 - Okay
0
Rating 4 - Poor. 2 out of 4 reviews
4 - Poor
2
Rating 2 - Terrible. 2 out of 4 reviews
2 - Terrible
2
3.0/10
Cleanliness
4.8/10
Staff & service
3.4/10
Property conditions & facilities
4.0/10
Eco-friendliness
Reviews
2/10 Terrible
Bhawna
Mar 17, 2025
Disliked: Staff & service, property conditions & facilities
Room was smelling bad, bedsheets and pillows were dirty. Staff were so rude.
Bhawna
Stayed 1 night in Mar 2025
4/10 Poor
AMIT KUMAR
Nov 12, 2024
AMIT KUMAR
Stayed 1 night in Nov 2024
2/10 Terrible
Rohit
Feb 3, 2020
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience.
Rohit
Stayed 3 nights in Jan 2020