3-star Nainital hotel, connected to a shopping center in Mallital
Along with a restaurant, this hotel has a snack bar/deli and a conference center. Free WiFi in public areas and free self parking are also provided. Other amenities include a complimentary children's club, a coffee shop/cafe, and a meeting room.
The Pavilion offers 34 accommodations with complimentary newspapers and complimentary bottled water. Each accommodation is individually furnished and decorated. 32-inch LED televisions come with digital channels.
Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Colonial hotel also offers a terrace, a complimentary children's club, and barbecue grills. Concierge services and wedding services can be provided. Complimentary self parking is available on site.
Buffet breakfasts are available for a surcharge and are served each morning between 8:30 AM and 11:30 AM.
BAKERS HUT - Onsite restaurant.
Room service (during limited hours) is available.
Languages
English, Hindi
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site
Food and drink
Daily buffet breakfast available 8:30 AM to 11:30 AM for a fee: INR 300 per person
A coffee shop/cafe
A restaurant
Snack bar/deli
Restaurants on site
BAKERS HUT
Things to do
Free children's club
Playground
Family friendly
Free children's club
Laundry facilities
Playground
Snack bar/deli
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance
Wedding services
Business services
Conference center
Meeting room
Outdoors
Barbecue grill
Garden
In the mountains
Picnic area
Terrace
Accessibility
Hardwood flooring in room
No elevator
Tile flooring in room
More
2 buildings
3 floors
Colonial architecture
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
32-inch LED TV with digital channels
Food and drink
Electric kettle
Free bottled water
Limited room service
Tea bags/instant coffee
More
Connecting rooms available
Fan
Free daily newspapers
Heating
Individual decor
Individual furnishings
Laptop workspace
Policies
Check-in
Check-in time starts at noon
Late check-in subject to availability
Check-out
Check-out before 10 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for INR 1000.0 per night
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately INR 300 per person
Rollaway bed fee: INR 1000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Pavilion Hotel Nainital
Pavilion Nainital
The Pavilion Hotel
The Pavilion Nainital
The Pavilion Hotel Nainital
The Pavilion Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 8 out of 27 reviews
10 - Excellent
8
Rating 8 - Good. 8 out of 27 reviews
8 - Good
8
Rating 6 - Okay. 3 out of 27 reviews
6 - Okay
3
Rating 4 - Poor. 5 out of 27 reviews
4 - Poor
5
Rating 2 - Terrible. 3 out of 27 reviews
2 - Terrible
3
7.0/10
Cleanliness
7.4/10
Staff & service
7.8/10
Amenities
7.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Excellent
Parag
Traveled with family and small children, Traveled with family
It was a nice stay but initially they did not give us a nice room, later they shifted us to a better room after a complaint.
They charged us for one more person,where as when I booked through you,I mentioned for three adults.
Yogesh
Stayed 2 nights in Oct 2023
4/10 Poor
anil
Jun 16, 2023
anil
Stayed 3 nights in Jun 2023
10/10 Excellent
Maheepal
Traveled with family and small children, Traveled with family
Visited with family and found this property outstanding in terms of reachability using car, ambience is open, away from Mall Road hustle, awesome food. Staff on reception was quite helpful and agreed to have few adjustments as there was a mistake while making online booking. Overall experience was awesome. Thank you
Maheepal
4/10 Poor
Shaileshkumar
Traveled with family and small children
Jun 25, 2022
Liked: Staff & service
Disliked: Cleanliness, amenities
While booking a room for 3 they offer you a large room with two double beds but what we actually got was a double bed plus a substandard single cot in a small room. Towels and bedsheets poorly cleaned, smelling bathroom. Poor wi fi.
Location and dining options good.
Overall not worth 7000 per night .
Shaileshkumar
Stayed 3 nights in Jun 2022
10/10 Excellent
amruta
Nov 20, 2018
It was a good stay...comfy clean room and excellent food..i wud recomend it for a nice stay in Nainital..
Walking from mall road to the hotel is a tiring job, you have to climb up to reach the hotel, overall a good property..
Cons..Check out time too early (10 am), no water temp.controller,it was too hot..Toilet stinks,
Pros..Good ambiance, front rooms were better maintained and cleanliness was better, breakfast was ok, ample parking, a small playground for children..Option of bakery
HOTEL LAYOUT IS GR EAT, STAFF SUPPORT IS GREAT,SERVICE IS FINE AS IT IS HIGH SEASON PERIOD THE ONLY DRAWBACK IS THEIR ROOM CONDITION SPECIALLY DOORS AND MORE THEIR SHOULD BE ALTLEAST FAN IN ROOM AS SOMETIME WHEN IT IS SUNNY DAY IT GET HOT AS THEIR RESTAURANT(BAKER'S HUT) GOT A/C BUT THEIR ROOM EVEN DO NOT HAVE FAN IN IT.
Amazing place to visit mall road, lake and tibetan market, Lovers point, Himalayan darshan. Overall its a beautiful place to visit 2 or 3 days and visit offseason where you will not get too much crowd otherwise you will not enjoy. DON'T BOOK WITH EXPEDIA AS THEY ARE GIVING HIGH PRICES AS COMPARE TO OTHER WEBSITE AS I CALLED CUSTOMER SERVICE THEY ARE NOT READY TO HELP AS WELL. I ADVISED DON'T BOOK WITH EXPEDIA
The staff at Reception is RUDE.
The voucher mentioned check-out time as 12.00 noon, but we got a rude call at 10 am on 16th of june, asking us to vacate the room immediately as a new guest was waiting to check-in. The reception argued that check-out time was 10.00 am and we have to vacate immediately. The staff started ringing the room bell and said they wanted to show the Room to a prospective guest. Eventually we had to hurry up and vacated the room at 11.00 am but the experience was horrible.
Gary
6/10 Okay
Verified traveler
May 29, 2014
The quality of the bathroom was not good . Cleanliness of bathroom and condition of towels need a lot of improvement.
The hotel is far from the lake which was an issue. Also, the staff was rude when we checked in. They tried to be nice to us later. However, the most disappointing part was the condition of the hotel or at least the rooms we got. We booked standard rooms but everything was lousy there. We had to get the sheets, towels and blankets changed. Overall it wasn't a pleasant experience at all.
Ambrish
6/10 Okay
sauraabh, agra
Feb 27, 2014
Liked: Staff & service
Close to the lake yet away from traffic
Old world charm beckons, but the buffet dinner was a let down, stay away, there are better places to eat in Nainital,may come back for location.
sauraabh
8/10 Good
Anirudha, New Delhi
Jan 13, 2014
Liked: Cleanliness, staff & service, room comfort
Far from the Madding Crowd
The overall experience has been quite satisfactory. The staff was courteous to upgrade our room category. Nice huge rooms with toiletries and fresh towels. Heater, which is a must in winters, was functional and effective. Running water was available throughout. Hot water was catered during the morning hours, when it is actually needed. In our case, there was quite a limited requirement of water and that too hot water. It snowed the entire early morning through till 9 am and one can imagine the state of affairs with the kids in our group going crazy.
The staff has been extremely friendly.
Bakers Hut which is a bakery outfit caters to some good mouth watering items and is quite handy being a part of the hotel.
Tucked in the Deodar forest, the hotel had a wild yet safe ambiance.
It would surely be an option to check in for availability when in Nainital next.
hotel is very nice , room is spacious , hot water available from 6am to 11am, though a bucket of hot water is available on demand , car parking is ample, food is delicious limited to chicken only, no lambs, mutton, fish etc. to add to this, grilled items available only for groups on demand. Food in hotel is available from 7am to 9:30pm.
For sightseen , they have guide and a planner, that helps in planning the tour.
t was great experience. We are thoroughly impressed with the hospitality of the hotel staff. Food was awesome, well served in room and reasonable. We will come again soon :)