Heritage Hotel Hallstatt

4.0 star property

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Photo gallery for Heritage Hotel Hallstatt

View from property
Reception
Exterior
Superior Double Room (Lake View, German Twin Beds) | Terrace/patio
Superior Double Room (Lake View, German Twin Beds) | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Bar
  • Laundry
  • Housekeeping
$273
includes taxes & fees
Jan 8 - Jan 9

Explore the area

View in a map
Landungsplatz 101, Hallstatt, Upper Austria, 4830
  • Place, Hallstatt Central Square
    ‪2 min walk‬
  • Place, Hallstatt Lake
    ‪2 min walk‬
  • Place, Hallstatt Salt Mines
    ‪13 min walk‬

Room options

Deluxe Double Room (Lake View, German Twin Beds)

9.0 out of 10
Wonderful
(21 reviews)
  • 237 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

Junior Double or Twin Room (German Twin Beds)

9.0 out of 10
Wonderful
(7 reviews)
  • 484 sq ft
  • Lake view
  • Sleeps 4
  • 2 Twin Beds

Superior Suite (Heritage.Family Suite Superior)

  • 807 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 4 Twin Beds

Standard Double Room (German Twin Beds)

8.0 out of 10
Very good
(8 reviews)
  • 194 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Suite (Heritage.Family Suite Deluxe)

10.0 out of 10
Exceptional
(1 review)
  • 700 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 4 Twin Beds

Superior Double Room (Lake View, German Twin Beds)

9.4 out of 10
Exceptional
(54 reviews)
  • 237 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

Standard Suite, Annex Building (Heritage.Family Suite Standard)

  • 431 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Similar properties

About this property

Heritage Hotel Hallstatt

4-star Hallstatt hotel steps from Hallstatt Lake
A restaurant, a bar/lounge, and a sauna are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Heritage Hotel Hallstatt offers 55 accommodations with minibars and safes. Each accommodation is individually furnished. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include slippers and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This Hallstatt hotel also offers a sauna, a terrace, and multilingual staff.

Heritage Hotel Hallstatt is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Heritage Hotel Hallstatt has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (EUR 18 per night)
  • Area shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Playground
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage

Family friendly

  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On a lake
  • Terrace

Accessibility

  • No elevator

More

  • 3 buildings
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Minibar

More

  • Desk
  • Heated floor
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property consists of 3 historic buildings built in the 13th, 17th, and 19th centuries. Annex buildings do not have elevators and are within 0.25 miles (400 meters) of the main building. The main building houses the reception, restaurant, breakfast room and sauna facility. Requests for room assignment in a certain building cannot be guaranteed and are subject to availability.

Renovations and closures

The property is closed between November 1 and November 24.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: EUR 100
  • New Year's Eve (December 31) Gala Dinner per child: EUR 50 (from 6 to 15 years old)
  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 18 per night (6562 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Hallstatt Heritage Hotel
Heritage Hallstatt
Heritage Hotel Hallstatt
Hotel Hallstatt
Hotel Heritage Hallstatt
Heritage Hotel Hallstatt Hotel
Heritage Hotel Hallstatt Hallstatt
Heritage Hotel Hallstatt Hotel Hallstatt

Heritage Hotel Hallstatt Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 630 out of 1009 reviews
Rating 8 - Good. 247 out of 1009 reviews
Rating 6 - Okay. 64 out of 1009 reviews
Rating 4 - Poor. 37 out of 1009 reviews
Rating 2 - Terrible. 31 out of 1009 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sudeshna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lake view was awesome
Stayed 1 night in Sep 2025

10/10 Excellent

Nadja

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view
Stayed 1 night in Oct 2025

6/10 Okay

Henri

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The fact that our room was in the 3rd building of the hotel which was a 5 minute walk from the main lobby was disappointing. Paying almost $500 a night for this was not satisfying. Staff members were not very welcoming Lots to improve
Stayed 1 night in Sep 2025

10/10 Excellent

Malvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Room was very clean. The lake view from our balcony was great. Our rate included the breakfast buffet. A good variety of hot & cold items. We particularly liked the fresh fruit, breads, Kaiserschmarrn, yogurt, espresso, and teas. Easy walk from hotel to local sites, boat rides/ferry, restaurants, and shopping.
Stayed 3 nights in Sep 2025

10/10 Excellent

Alex

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room with beautifull view
Stayed 2 nights in Sep 2025

10/10 Excellent

Laurie-Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
outstanding experience!
Stayed 2 nights in Sep 2025

8/10 Good

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right next to ferry station/dock. Lovely building. Great view of lake from window. Clean, spacious and good breakfast including some cooked items (sausages, bacon, eggs, pancakes). Pros - location, breakfast, seperate toilet room in bathroom, comfortable bed Cons - pillows too soft (we asked for different pillow but they just gave us another to add to 2 we already had), no air-conditioning in room (small pedestal fan) room was quite warm even in cooler weather, shower bath combo small and slippery with shower head in weird spot, quiet except to people above moving around (we were on “4th” floor and sounded like a herd of elephants above us at times!) Overall a good place to stay, expensive due to location, but Hallstatt is just so beautiful it makes it worth it!
View from window of room 1206
Front view of hotel
Restaurant exterior
Stayed 2 nights in Sep 2025

10/10 Excellent

Jose

Stayed 1 night in Sep 2025

8/10 Good

Scott

Traveled with partner
Disliked: Amenities
Location was great
Stayed 2 nights in Sep 2025

10/10 Excellent

Renee

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lake view
Stayed 3 nights in Sep 2025

10/10 Excellent

Max

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location with an amazing view. Definitely recommend a balcony room if you can get one. Staff was very helpful throughout our stay. Breakfast is good and dinner is great there too.
Stayed 2 nights in Sep 2025

8/10 Good

Daniel, West Vancouver

Liked: Cleanliness, staff & service
Old town look which I really liked
Stayed 2 nights in Sep 2025

2/10 Terrible

Reshav

Stayed 1 night in Sep 2025

10/10 Excellent

Kang-uk

Liked: Cleanliness, staff & service, property conditions & facilities
View is fantastic.
Stayed 1 night in Sep 2025

10/10 Excellent

Kadri

Traveled with group, Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and location of this hotel is great. Feels like home, brekkie was really good, lots of yummy options. I highly recommend this hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

fenghui, fairfield

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Jul 2025

10/10 Excellent

GEORGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In town room had fantastic view and balcony
Stayed 2 nights in Aug 2025

10/10 Excellent

Keely

Stayed 2 nights in Aug 2025

6/10 Okay

Antara

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Location is unique with great views. Front desk came across not polite. Also they charged me 45E extra for my child although i had booked a superior room. Hotel staff not at all warm and did not feel welcomed.When asked about places to visit nearby, they asked me to go to the city tourist information center.However, the location is very convinient with great views. I would not book this hotel again. No AC at thus property
Stayed 2 nights in Aug 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Stayed 2 nights in Aug 2025

10/10 Excellent

Jaime

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in a beautiful place.
Stayed 1 night in Aug 2025

10/10 Excellent

siew

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Forgettable Hallstätter

It’s situated at the perfect spot. Perfect view 👍
Stayed 2 nights in Aug 2025

10/10 Excellent

Lyubov A

Liked: Cleanliness, staff & service, property conditions & facilities
What an amazing experience- probably best hotel we stayed- staff is very friendly and helped us with large luggage, place is spectacular, best sleep, pure alpine water right out of the faucet and everything though about in details, such as comfortable bed, coffee tea, delicious breakfast, amazing dinner menu with wild mushrooms, forest berries and so much more. Highly recommend
Stayed 1 night in Aug 2025

10/10 Excellent

colt

Stayed 7 nights in Aug 2025

4/10 Poor

Natallia

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities

Sewer smell!

Hotel is nice and restaurants does service great food. We stayed for three nights and no complain for the first two nights. The last night however was horrible strong sewer smell that would come and go. Since the hotel does not have AC you want to open window and door, but we barely couldn’t. The hotel staff came and checked a few times but because smell come and go they could not do anything. We had to move our luggage the day before to the car so it would not stink. Make sure to not stay in 1403 room
Stayed 3 nights in Aug 2025