Heritage Hotel Hallstatt

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heritage Hotel Hallstatt

View from property
Exterior
Superior Double Room (Lake View, German Twin Beds) | View from room
Superior Double Room (Lake View, German Twin Beds) | Terrace/patio
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Laundry
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
Landungsplatz 101, Hallstatt, Upper Austria, 4830
  • Parish of the Assumption
    1 min walk
  • Hallstatt Lake
    1 min walk
  • Hallstatt Central Square
    1 min walk

Room options

Junior Double or Twin Room (German Twin Beds)

  • 484 sq ft
  • Lake view
  • Sleeps 4
  • 2 Twin Beds

Deluxe Double Room (Lake View, German Twin Beds)

  • 237 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

Standard Suite, Annex Building (Heritage.Family Suite Standard)

  • 431 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Superior Suite (Heritage.Family Suite Superior)

  • 807 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds

Superior Double Room (Lake View, German Twin Beds)

  • 237 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

Standard Double Room (German Twin Beds)

  • 194 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Suite (Heritage.Family Suite Deluxe)

  • 700 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds

Similar properties

About this property

Heritage Hotel Hallstatt

4-star Hallstatt hotel steps from Hallstatt Lake
A restaurant, a bar/lounge, and a sauna are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Heritage Hotel Hallstatt offers 55 accommodations with minibars and safes. Each accommodation is individually furnished. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include slippers and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This Hallstatt hotel also offers a sauna, a terrace, and multilingual staff.

Heritage Hotel Hallstatt is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Heritage Hotel Hallstatt has a restaurant on site.

Languages

Czech, English, German, Hungarian, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (EUR 18 per night)
  • Area shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Playground
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage

Family friendly

  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On a lake
  • Terrace

Accessibility

  • No elevator

More

  • 3 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Minibar

More

  • Desk
  • Heated floor
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
This property consists of 3 historic buildings built in the 13th, 17th, and 19th centuries. Annex buildings do not have elevators and are within 0.25 miles (400 meters) of the main building. The main building houses the reception, restaurant, breakfast room and sauna facility. Requests for room assignment in a certain building cannot be guaranteed and are subject to availability.

Renovations and closures

The property is closed between November 1 and November 24.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: EUR 85
  • New Year's Eve (31 December) Gala Dinner per child: EUR 45 (from 6 to 15 years old)
  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 18 per night (6562 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Hallstatt Heritage Hotel
Heritage Hallstatt
Heritage Hotel Hallstatt
Hotel Hallstatt
Hotel Heritage Hallstatt
Heritage Hotel Hallstatt Hotel
Heritage Hotel Hallstatt Hallstatt
Heritage Hotel Hallstatt Hotel Hallstatt

Heritage Hotel Hallstatt Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 590 out of 1068 reviews" "
Rating 8 - Good. 322 out of 1068 reviews" "
Rating 6 - Okay. 80 out of 1068 reviews" "
Rating 4 - Poor. 40 out of 1068 reviews" "
Rating 2 - Terrible. 36 out of 1068 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Karen Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food from the restaurant is delicious, the service is also fast and profetional, sauna is good too. The pillows very bad though The front desk is very helpful
Stayed 4 nights in Aug 2024

10/10 Excellent

KSHITIJ

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were at Heritage Hotel for 2 nts & 3 days of pure bliss. Our room 1208 on 3rd floor had a perfect view of the lake & the mountains. Early morning sitting in the balcony & watching the piece & quiet of the natural surroundings was pure theraputic. One day it was raining early morning and the feeling of watching the clouds fly low above the lake was amazing. The room is spacious and has a feel of being a heritage property. The breakfast was good spread. Being vegetarian we could still find some options. We didnt try dinner as the menu was limited for vegeterians however if u wish to have dinner plz reserve early as it does get busy. Checkin staff was very helpful and always greeted us with a smile. Same goes for restaurant staff who were very helpful. Overall a great stay and great memories. Thank you Heritage Hotel.
Stayed 2 nights in Aug 2024

6/10 Okay

Katie

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Deceived by multiple buildings
This hotel is just okay. I wish I read more reviews and honestly stayed somewhere else. What is deceiving is there are actually three locations within Hallstatt. The location we stayed in was 0.5 miles from the main building and had no reception. So we were lugging our bags all over. Half the people at reception clearly didn’t understand either our questions or what the answer should be. I feel like they just said yes to everything without confidence. The day of leaving we had asked to book the hotel shuttle to take us a mile to a parking lot. And of course that didn’t happen so we had to walk with our bags the whole way.
Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in Aug 2024

10/10 Excellent

Uyen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing best view in town
Stayed 1 night in Aug 2024

2/10 Terrible

Razia

Stayed 2 nights in Aug 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful solo trip
Hotel room was in another building 5 minutes away from main building, which was fine because of the view of the lake. Breakfast buffet was amazing. Had the Schnitzel for dinner at their restaurant. FYI: most places in Hallstatt only take cash.
Stayed 1 night in Aug 2024

8/10 Good

Larisa

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff were rude apart from the Croatian one
Stayed 1 night in Aug 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Because the hotel abuts the ferry dock, you can enjoy the excited holiday-makers coming and going — right from your hotel balcony. We also loved seeing the panorama of an oncoming storm approaching across the lake.
Stayed 2 nights in Aug 2024

8/10 Good

Elaine

Traveled with partner
Liked: Cleanliness, staff & service
Great overnight. A bit worn. Restaurant was great — surpassed expectations given how touristy the town is.
Stayed 1 night in Jul 2024

10/10 Excellent

MOTONG

Liked: Cleanliness, staff & service, property conditions & facilities
One of a life experience
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel, i was lucky enough to have a balcony view over the lake, a great experience. Brilliant location. The staff were very friendly. Breakfast was average. Aircon not provided in the room i was in, but there was an electric fan which helped.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT location, accommodation, service and breakfast buffet! Hotel right in front of ferry boat and smack in the middle of the town activities. There is no a/c though but room is very confortable!
Stayed 2 nights in Jul 2024

8/10 Good

Shynu

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms did not have A/C. This was horrible for a place you’re paying a significant premium fir.
Stayed 1 night in Jul 2024

8/10 Good

Thiam Hee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is fantastically located just next to the boat jetty. Check-in was smooth and room was good - though i prefer high floor but level 2 was fine. 1 min away from market place and centralised in everywhere u would want to go to. Show host was designed in a awkward manner and bath time result in wet toilet. Best part - Fan was provided and that certainly helps in the HOT summer stay. In total - great place to stay though expensive.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rajat, Chicago

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent property and a fantastic place to stay in Hallstatt.
Stayed 3 nights in Jul 2024

8/10 Good

Grace

Stayed 1 night in Apr 2024

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful place and the hotel had perfect views and a fantastic restaurant!
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mohamed

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has beautiful views. However it doesn’t have air conditioning. Which is inconvenient on hot summer nights.
Stayed 1 night in Jun 2024

4/10 Poor

Nicholas

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is probably one of the better ones in Hallstatt but the rooms look like they have not been renovated since the early 2000s. Visible damage to the floors and bathroom sink. Shower did not work properly and no air conditioning (I know it is not common but other hotels do have it). The balcony and view from the room was breathtaking but the noise from the area below can be very loud at times. Staff was great and the restaurant (though pricey) had very good food. Overall I would say the hotel needs room renovations but is good otherwise.
Stayed 2 nights in Jun 2024

10/10 Excellent

ShiBing

Traveled with family
Liked: Amenities
Very modern motel room in the historical district. Excellent service
Stayed 2 nights in Jun 2024

10/10 Excellent

Dina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice!!
Everything about our stay was positive from start to finish. The Heritage was right at the ferry stop, which I thought would be a negative, but it turned out to be a positive! The hotel staff went above and beyond. Ivan, in the restaurant, was excellent. Rudolph, in the restaurant, was fabulous as well. The twins added a great element of surprise and were very kind! The beds were cozy, the location could not be beat, it was a very clean hotel, the only drawback for me was that it did not offer air conditioning. However, each room had its own fan which really helped to cool the place down. I would highly recommend the Heritage hotel in Hallstatt.
Stayed 2 nights in Jun 2024