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Hoshino Resorts KAI Enshu

4.0 star property

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Photo gallery for Hoshino Resorts KAI Enshu

Japanese-style Room with Lake View FB4 | Lake view
Hot springs
Lounge
Hot springs
1 bedroom, in-room safe, desk, free WiFi

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Housekeeping
  • Free WiFi
  • Air conditioning
  • Restaurant

Explore the area

Map
399-1 Kanzanji, Nishi-ku, Hamamatsu, Shizuoka, 431-1209
  • Lake Hamana
    ‪1 min walk‬
  • Hamanako Palpal Theme Park
    ‪4 min walk‬
  • Hamamatsu Flower Park
    ‪13 min walk‬

Room options

View all photos for Japanese-style Room with Lake View FB4

Japanese-style Room with Lake View FB4 | 1 bedroom, in-room safe, desk, free WiFi

Japanese-style Room with Lake View FB4

  • 484 sq ft
  • Lake view
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Japanese-style Room with Lake View FA4

1 bedroom, in-room safe, desk, free WiFi

Japanese-style Room with Lake View FA4

10.0 out of 10
Exceptional
(2 reviews)
  • 431 sq ft
  • Lake view
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Sofa Bed

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About this property

Hoshino Resorts KAI Enshu

4-star ryokan in Nishi Ward
This smoke-free ryokan features a restaurant, a garden, and free breakfast. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Other amenities include free train station drop-off.
Hoshino Resorts KAI Enshu offers 33 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

This Hamamatsu ryokan provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). The ryokan bathing area is open from 3:00 PM to midnight. There are hot springs on site.
Hoshino Resorts KAI Enshu features hot springs. The ryokan offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This hot springs ryokan also offers a garden and an elevator. A train station pick-up service and a train station drop-off service are complimentary for guests. Complimentary uncovered self parking is available on site.

Hoshino Resorts KAI Enshu is a smoke-free property.

A complimentary local cuisine breakfast is served each morning between 7:30 AM and 9:30 AM.
Hoshino Resorts KAI Enshu has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 11:00 AM to 4:00 PM
  • Train station shuttle at scheduled times, on request
  • Free uncovered self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 9:30 AM
  • A restaurant
  • Kaiseki meal

Things to do

  • Hot springs

Family friendly

  • Mini-fridge

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Hot springs
  • Massage
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchairs on site

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hoshino Resorts KAI Enshu Inn Hamamatsu
Hoshino Resorts KAI Enshu Inn
Hoshino Resorts KAI Enshu Hamamatsu
Hoshino s KAI Enshu Hamamatsu
Hoshino Resorts KAI Enshu Ryokan
Hoshino Resorts KAI Enshu Hamamatsu
Hoshino Resorts KAI Enshu Ryokan Hamamatsu

Hoshino Resorts KAI Enshu Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 18 out of 20 reviews
Rating 8 - Good. 2 out of 20 reviews
Rating 6 - Okay. 0 out of 20 reviews
Rating 4 - Poor. 0 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daisy Yat see

Liked: Cleanliness, staff & service, property conditions & facilities
I always love Hoshinoya group hotel. Nothing to complain, everything is just perfect.
Stayed 1 night in Mar 2025

10/10 Excellent

Hansa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect onsen with various & good quality tea. Room is super comfort with spetacular view of the lake. Onsen is also very good quality and very relaxing
Stayed 1 night in Dec 2024

10/10 Excellent

Roland, Palo Alto

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were extremely helpful, food excellent and the view was great.
Stayed 1 night in Dec 2024

10/10 Excellent

Khai Sheng

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this was a wonderful and pleasant stay.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all a good experience, nice meals and rooms however the furniture were a bit dirty and needs updating. A good stay with nice onsen and lovely surroundings.
Stayed 1 night in Nov 2019

10/10 Excellent

Sindy, Hong Kong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service with friendly staff. There are some activities provided, e.g. learn something about the green tea, free try of japanese wine+tea, morning stretch exercises. Food was great too. Definitely will come again.
Stayed 1 night in Feb 2019

10/10 Excellent

Cheyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

愉快的住宿

舒適放鬆，與家人第二次到訪了
Stayed 1 night in Dec 2024

10/10 Excellent

Mei-chih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Pui Ching

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying in Kai Hotel was a very enjoyable experience!
Stayed 1 night in Nov 2024

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Chawin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Man Tai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with Onsen
Stayed 2 nights in Dec 2023

10/10 Excellent

Chi-Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

體驗無可比擬的好

員工服務及整體設施都非常好，雖然住宿費用不便宜，但是值得也花得很甘願!!
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

素晴らしいです。

とてもよかったです。ただひとつ 惜しい点は 食事のデザートに 果物が 全然なかったぐらいです。
Stayed 1 night in Dec 2019

10/10 Excellent

Wong sai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
鄰近浜名湖，景色很美，酒店服務也十分週到。
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの方々の細やかな気遣いや、ゆったりできる施設、美味しいお食事、とても気持ち良く過ごせませた。
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

家族も大満足の温泉宿です。

チェックインからチェックアウトまで、驚かされることばかりでした。 とても貴重で高いサービスを体験をすることができました。 0歳の子どもを連れての旅行でしたが、急きょ離乳食を提供していただき感謝しております。 お部屋やお風呂でもゆっくりと過ごすことができ、リフレッシュでしました。 また訪ねたいと思いました。
Stayed 1 night in May 2018