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Hotel Crown Palais Hamamatsu

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Crown Palais Hamamatsu

Lobby
Bar (on property)
Indoor pool
Indoor wedding
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Pool
  • Housekeeping
  • Air conditioning

Explore the area

Map
110-17 Itayamachi, Chuo-Ku, Hamamatsu, Shizuoka-ken, 430-8511
  • Hamamatsu Museum of Musical Instruments
    ‪6 min walk‬
  • Act Tower
    ‪6 min walk‬
  • Hamamatsu Castle
    ‪18 min walk‬
  • Shizuoka (FSZ-Mt. Fuji - Shizuoka)
    ‪61 min drive‬

Room options

View all photos for Standard Single Room, Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Standard Single Room, Smoking

  • 183 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Twin Room, Non Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Standard Twin Room, Non Smoking

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Standard Twin Room, Smoking

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, Non Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Standard Double Room, Non Smoking

  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Standard Double Room, Smoking

  • 247 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, Non Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Standard Single Room, Non Smoking

  • 183 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

Deluxe Twin Room Non Smoking

  • Sleeps 3
  • 2 Double Beds

Deluxe Twin Room Smoking

  • Sleeps 3
  • 2 Double Beds

Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room Non smoking

Down comforters, desk, blackout drapes, iron/ironing board

Single Room Non smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room Non Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Double Room Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Double Room Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Single Room Smoking

  • Sleeps 1
  • 1 Double Bed

Twin Room Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room

Down comforters, desk, blackout drapes, iron/ironing board

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Down comforters, desk, blackout drapes, iron/ironing board

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Semi Double Room

Down comforters, desk, blackout drapes, iron/ironing board

Semi Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Japanese Style Room

Dining | 3 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Japanese Style Room

  • Sleeps 6
  • 6 Twin Futons

View all photos for Suite

Dining | 3 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Suite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Down comforters, desk, blackout drapes, iron/ironing board

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

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Exterior

Okura Act City Hotel Hamamatsu

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (1000)
The price is $121
per night
$147 total
includes taxes & fees
Apr 9 - Apr 10
Okura Act City Hotel Hamamatsu

About this property

Hotel Crown Palais Hamamatsu

3.5-star hotel in Naka Ward
3 restaurants, an indoor pool, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a sauna, a coffee shop/cafe, and self parking.
Hotel Crown Palais Hamamatsu offers 192 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters. Televisions come with digital channels. Bathrooms include shower/tub combinations, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a sauna.
Hotel Crown Palais Hamamatsu features an indoor pool and a sauna. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

2 meeting rooms are available. This Hamamatsu hotel also offers laundry facilities, dry cleaning/laundry services, and a hair salon. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Crown Palais Hamamatsu has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM.
Hotel Crown Palais Hamamatsu has 3 restaurants serving breakfast, lunch, and dinner.
Four Seasons - This restaurant specializes in Japanese cuisine. Open daily.
Phoenix - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Bell facade - This buffet restaurant serves lunch and dinner. Open daily.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,000 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends; JPY 1,980 for adults and JPY 1,100 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Bell facade
  • Four Seasons
  • Phoenix

Things to do

  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 22-inch TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must be at least 20 years of age to stay in a smoking room.

Renovations and closures

The following facilities are closed on Wednesday:
  • Fitness facility
  • Indoor pool
  • Sauna

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1980 for adults and JPY 1100 for children
  • Self parking fee: JPY 1000 per night
  • Facilities fee: JPY 1650 per person, per night and includes use of: swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 3:00 PM to 9:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Crown Palais
Crown Palais Hamamatsu
Hotel Crown Palais
Hotel Crown Palais Hamamatsu
Crown Palais Hamamatsu
Hotel Crown Palais Hamamatsu Hotel
Hotel Crown Palais Hamamatsu Hamamatsu
Hotel Crown Palais Hamamatsu Hotel Hamamatsu

Hotel Crown Palais Hamamatsu Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 80 out of 263 reviews
Rating 8 - Good. 103 out of 263 reviews
Rating 6 - Okay. 62 out of 263 reviews
Rating 4 - Poor. 14 out of 263 reviews
Rating 2 - Terrible. 4 out of 263 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Diane

Traveled with partner
Liked: Cleanliness, staff & service
The hotel was a bit run down as it is older. Location was excellent and it was clean. The buffet breakfast was good but no other dining options. Close to the station and department store so food was available there. The beds were quite comfortable. We would stay there again.
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

ANDRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

6/10 Okay

Jun

Stayed 3 nights in Jan 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Maiko

Stayed 3 nights in Dec 2023

6/10 Okay

Ronald

Business traveler
Liked: Cleanliness, staff & service
Small Rooms, but food location
Quite small quite rooms, and a bit dated. Shower was a bit of an adventure. Good location. Good service.
Stayed 2 nights in Nov 2023

10/10 Excellent

Lazarela

Traveled with family
Liked: Cleanliness, staff & service
Great location, nice and friendly staff, clean room.
Stayed 1 night in May 2023

10/10 Excellent

Prasetyani

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is perfect very close to the station and bus terminal. The breakfast was very special. I will definitely choose to stay here again
I love Japanese healthy breakfast
View from our room
Stayed 2 nights in Mar 2021

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 2 nights in Jul 2018

8/10 Good

Danilo P.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

8/10 Good

Martin

Liked: Cleanliness, staff & service, room comfort
Business trip
Great location for business trip. Close to train stations. Many different dining options in walking distance. The hotel itself needs a update, the decor is dated. The hotel service is great, rooms are clean with attentive service.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Good location near Hamamatsu Station. My room was clean and comfortable. Non smoking room would have been much better for me.

8/10 Good

YURI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location only few minute from railway station, also many restaurants and super market are there. Room is clean and confutable.

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
I always stay here when passing through Hamamatsu. Excellent Hotel with tons of places to shop and eat nearby. Also, connected to the JR station by tunnel so access is very easy.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice.. walking distance to train station
Staff are nice and helpful..I requested for late check in and left my bag at corciege when l checked in my bag was already in my room.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Crown Palais Hamamatsu
Good value for money, breakfast will keep you going for the whole day until evening meal . Location is ideal for train station, restaurants and bars.

8/10 Good

YUTO

Stayed 1 night in Dec 2024

6/10 Okay

hana

Traveled with group
朝早くから、洗濯機？なのかガタガタ騒音で目が覚めました。
Stayed 1 night in Nov 2024

4/10 Poor

Yumi

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
立地はとても良い。駅に近いし地下道でもつながっているようだし。 でも、夜中に隣室か上の部屋で大人数が宴会（？）をやり始めて目が覚めた。当分の間、相当うるさかった。色々なホテルに泊まるがこういうのは初めて。壁が薄いのか、大部屋に隣接した部屋だったのか。泊まる時にフロントに確認したほうが良いかもしれない。
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Jimmy

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Yunnan

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

AKIHIKO

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024