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Okura Act City Hotel Hamamatsu

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Okura Act City Hotel Hamamatsu

Exterior
Lobby
View from room
Banquet hall
View from property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Room service
  • Parking available
  • Breakfast available
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

Map
111-2 Itaya-machi Chuo-ku, Hamamatsu, Shizuoka-ken, 430-7733
  • Hamamatsu Museum of Musical Instruments
    2 min walk
  • 中国料理桃花林
    1 min walk
  • Hamamatsu Station
    8 min walk
  • Shizuoka (FSZ-Mt. Fuji - Shizuoka)
    60 min drive

Room options

View all photos for Premium Comfort Floor Corner Double Room, Non Smoking

Premium Comfort Floor Corner Double Room, Non Smoking | Property amenity

Premium Comfort Floor Corner Double Room, Non Smoking

  • 474 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Corner Double Room, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Corner Double Room, Smoking

  • 474 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Twin Room, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Corner Twin Room, Smoking

  • 474 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Corner Twin Room, Non-Smoking

In-room safe, desk, soundproofing, iron/ironing board

Corner Twin Room, Non-Smoking

  • 474 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Upper Premier Comfort Floor Superior Twin Room, Non Smoking

View from room

Upper Premier Comfort Floor Superior Twin Room, Non Smoking

  • 377 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Twin Room, Non Smoking

  • 538 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Upper Premier Comfort Floor Triple Room, Non Smoking

Upper Premier Comfort Floor Triple Room, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Upper Premier Comfort Floor Triple Room, Non Smoking

  • 377 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Upper Premier Comfort Floor Twin Room, Non Smoking

View from room

Upper Premier Comfort Floor Twin Room, Non Smoking

  • 334 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Corner Double Room, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Corner Double Room, Non Smoking

  • 474 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Upper Premier Comfort Floor Double Room, Non Smoking

Upper Premier Comfort Floor Double Room, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Upper Premier Comfort Floor Double Room, Non Smoking

  • 290 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Comfort Floor Superior Twin Room, Non Smoking

Premier Comfort Floor Superior Twin Room, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Premier Comfort Floor Superior Twin Room, Non Smoking

  • 377 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Comfort Floor Triple Room, Non Smoking

Premier Comfort Floor Triple Room, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Premier Comfort Floor Triple Room, Non Smoking

  • 377 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premier Comfort Floor Deluxe Triple Room, Non Smoking

Premier Comfort Floor Deluxe Triple Room, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Premier Comfort Floor Deluxe Triple Room, Non Smoking

  • 538 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premier Comfort Floor Deluxe Twin Room, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Premier Comfort Floor Deluxe Twin Room, Non Smoking

  • 538 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Comfort Floor Twin Room, Non Smoking

Premier Comfort Floor Twin Room, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Premier Comfort Floor Twin Room, Non Smoking

  • 334 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Comfort Floor Casual Twin Room, Non Smoking

Premier Comfort Floor Casual Twin Room, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Premier Comfort Floor Casual Twin Room, Non Smoking

  • 291 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking

View from room

Standard Twin Room, Non Smoking

  • 333 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, Non Smoking

View from room

Standard Double Room, Non Smoking

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Triple Room, Non Smoking

  • 377 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room for single use, Non Smoking

View from room

Standard Twin Room for single use, Non Smoking

  • 334 sq ft
  • City view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Suite Room

Suite Room | In-room safe, desk, soundproofing, iron/ironing board

Suite Room

  • 947 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Similar properties

Interior entrance

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Free WiFi
Restaurant
Air conditioning
Breakfast available
4.4 out of 5, Excellent, (851)
The price is $61
per night
$73 total
includes taxes & fees
Jan 12 - Jan 13
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About this property

Okura Act City Hotel Hamamatsu

4.5-star Hamamatsu hotel, connected to a shopping center in Naka Ward
Along with 5 restaurants, this hotel has a coffee shop/cafe and self parking. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
Okura Act City Hotel Hamamatsu offers 322 air-conditioned accommodations with safes and slippers. Televisions come with pay movies.

Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries. This Hamamatsu hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Wireless Internet access is complimentary. This luxury hotel also offers concierge services, dry cleaning/laundry services, and room service (during limited hours). Parking is available onsite for a surcharge.

Okura Act City Hotel Hamamatsu has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
レストラン フィガロ - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
中国料理 桃花林 - This restaurant specializes in Chinese cuisine and serves lunch and dinner. A children's menu is available. Open daily.
和食堂 山里 - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open select days.
鉄板焼 さざんか - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
ザ・シーズンカフェ - This café serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,000 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,600 for adults and JPY 1,500 for children
  • 5 restaurants
  • A coffee shop/cafe

Restaurants on site

  • ザ・シーズンカフェ
  • レストラン フィガロ
  • 中国料理 桃花林
  • 和食堂 山里
  • 鉄板焼 さざんか

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • 13 floors
  • Banquet hall
  • Built in 1994
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • TV

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2600 for adults and JPY 1500 for children
  • Self parking fee: JPY 1000 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children aged 11 and younger for breakfast when sharing existing bedding.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 6 years old are not allowed in the spa tub, and guests under 7 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Act Hotel
Okura Act City
Okura Act City Hamamatsu
Okura Act City Hotel
Okura Act City Hotel Hamamatsu
Okura Act City Hamamatsu
Okura Act City Hotel Hamamatsu Hotel
Okura Act City Hotel Hamamatsu Hamamatsu
Okura Act City Hotel Hamamatsu Hotel Hamamatsu

Okura Act City Hotel Hamamatsu Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 621 out of 1003 reviews" "
Rating 8 - Good. 275 out of 1003 reviews" "
Rating 6 - Okay. 76 out of 1003 reviews" "
Rating 4 - Poor. 21 out of 1003 reviews" "
Rating 2 - Terrible. 10 out of 1003 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Robin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Sep 2024

6/10 Okay

Raul

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
What i DID NOT LIKE was, i paid so much money for the air conditioner not to work properly and it was hot inside the room. also, it promotes POOL for customers but you have to pay for the pool 2000 yen everytime you use. this is not good. I also asked for another room because it was hot, and the staff did not want to change my room becuase the hotel was full.
Stayed 4 nights in Aug 2024

10/10 Excellent

Mario, Oceanside

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Martin

Stayed 4 nights in Jul 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite place stay when visiting Hamamatsu. It is very convenient to the station, shopping, and restaurants. The rooms are spacious and comfortable. I recently stayed 10 nights and my only negative is there are no self-service laundry facilities onsite for guests.
Stayed 7 nights in May 2024

10/10 Excellent

Fara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for a great price
We paid a very reasonable rate for a room with a queen size bed on a higher floor with an excellent view. The hotel check in was easy and all staff were courteous and helpful during our tay. We even booked in room massages that were very good. We came for the kite festival and booked this hotel because it had good reviews and is located right next to the Hamamatsu train station.
Stayed 2 nights in May 2024

10/10 Excellent

Lay Keng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
We got upgraded to a bigger room and was welcomed by a paranomic view. The hotel location is just 8mins walk to the Hamamatsu station. Amenities were a 9/10 due to the fact that we are provided those small bottles of shampoo, body lotion etc which may not be so environmental friendly.
Stayed 1 night in May 2024

8/10 Good

Tarek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

jim

Stayed 1 night in Apr 2024

8/10 Good

Shefali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

Joey

Liked: Cleanliness, staff & service
The hotel is conveniently located close to the JR Hamamatsu station and the bus terminal. The staff was friendly and quick to support. The interior of the hotel has a sort of regal, grandiose and mid 1990s decor. The room I stayed in was reasonably large, 1 king size bed, but the furniture, electronics and bathroom is a bit dated when compare to some of the contemporary hotels in Tokyo and Kyoto. I didn’t try the restaurants in the hotel as there were many eating options around the hotel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Shozo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

SAKI

Stayed 1 night in Mar 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, the view of Hamamatsu is fantastic.
Stayed 1 night in Mar 2024

8/10 Good

Prayag

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and stay is very good. Can add more vegetarian options in breakfast.
Stayed 14 nights in Jan 2024

8/10 Good

Lufan, Kanata

Stayed 1 night in Nov 2023

10/10 Excellent

Yu, Kennesaw

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

F. J.

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

10/10 Excellent

Vicki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Excellent view from room
Stayed 3 nights in Nov 2023

10/10 Excellent

Cecilia

Stayed 1 night in Oct 2023

10/10 Excellent

kenj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

8/10 Good

kenj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

KEITH

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Absolute amazing. Superb room on floor 40.
Stayed 2 nights in Sep 2023

10/10 Excellent

Don

Stayed 2 nights in Sep 2023

8/10 Good

Antonio

Stayed 2 nights in Sep 2023