4.5-star Hamamatsu hotel, connected to a shopping center in Naka Ward
Along with 5 restaurants, this hotel has a coffee shop/cafe and self parking. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
Okura Act City Hotel Hamamatsu offers 322 air-conditioned accommodations with safes and slippers. Televisions come with pay movies.
Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries. This Hamamatsu hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Wireless Internet access is complimentary. This luxury hotel also offers concierge services, dry cleaning/laundry services, and room service (during limited hours). Parking is available onsite for a surcharge.
Okura Act City Hotel Hamamatsu has designated areas for smoking.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
レストラン フィガロ - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
中国料理 桃花林 - This restaurant specializes in Chinese cuisine and serves lunch and dinner. A children's menu is available. Open daily.
和食堂 山里 - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open select days.
鉄板焼 さざんか - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
ザ・シーズンカフェ - This café serves light fare only. Open daily.
Room service (during limited hours) is available.
Languages
English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
Self parking on site (JPY 1,000 per night; includes in/out privileges)
RV/bus/truck parking (surcharge) on site
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,600 for adults and JPY 1,500 for children
5 restaurants
A coffee shop/cafe
Restaurants on site
ザ・シーズンカフェ
レストラン フィガロ
中国料理 桃花林
和食堂 山里
鉄板焼 さざんか
Family friendly
Grocery/convenience store
In-room refrigerator
Soundproofed rooms
Conveniences
24-hour front desk
Grocery/convenience store
Hair salon
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Wedding services
Business services
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchairs on site
More
13 floors
Banquet hall
Built in 1994
Designated smoking areas
Reception hall
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels provided
Entertainment
Pay movies
TV
Food and drink
Limited room service
Refrigerator
More
Air conditioning
Desk
Iron/ironing board on request
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately JPY 2600 for adults and JPY 1500 for children
Self parking fee: JPY 1000 per night (in/out privileges)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children aged 11 and younger for breakfast when sharing existing bedding.
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 6 years old are not allowed in the spa tub, and guests under 7 years old are only allowed in the swimming pool with adult supervision
Property is also known as
Act Hotel
Okura Act City
Okura Act City Hamamatsu
Okura Act City Hotel
Okura Act City Hotel Hamamatsu
Okura Act City Hamamatsu
Okura Act City Hotel Hamamatsu Hotel
Okura Act City Hotel Hamamatsu Hamamatsu
Okura Act City Hotel Hamamatsu Hotel Hamamatsu
Okura Act City Hotel Hamamatsu Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This is my favorite place stay when visiting Hamamatsu. It is very convenient to the station, shopping, and restaurants. The rooms are spacious and comfortable.
I recently stayed 10 nights and my only negative is there are no self-service laundry facilities onsite for guests.
We paid a very reasonable rate for a room with a queen size bed on a higher floor with an excellent view. The hotel check in was easy and all staff were courteous and helpful during our tay. We even booked in room massages that were very good. We came for the kite festival and booked this hotel because it had good reviews and is located right next to the Hamamatsu train station.
We got upgraded to a bigger room and was welcomed by a paranomic view. The hotel location is just 8mins walk to the Hamamatsu station. Amenities were a 9/10 due to the fact that we are provided those small bottles of shampoo, body lotion etc which may not be so environmental friendly.
The hotel is conveniently located close to the JR Hamamatsu station and the bus terminal. The staff was friendly and quick to support. The interior of the hotel has a sort of regal, grandiose and mid 1990s decor. The room I stayed in was reasonably large, 1 king size bed, but the furniture, electronics and bathroom is a bit dated when compare to some of the contemporary hotels in Tokyo and Kyoto. I didn’t try the restaurants in the hotel as there were many eating options around the hotel.