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25hours Hotel HafenCity

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Breakfast, lunch, dinner served; local cuisine
Spa
Exterior
Interior
Concierge desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Laundry
  • Parking available
  • Air conditioning

Explore the area

Map
Überseeallee 5, Hamburg, HH, 20457
  • Miniatur Wunderland
    ‪11 min walk‬
  • Elbe Philharmonic Hall
    ‪17 min walk‬
  • St. Pauli Piers
    ‪3 min drive‬
  • Hamburg (HAM)
    ‪16 min drive‬

Room options

View all photos for Medium Bunk Bed

Medium Bunk Bed | Premium bedding, down comforters, free minibar, in-room safe

Medium Bunk Bed

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Medium Plus

Premium bedding, down comforters, free minibar, in-room safe

Medium Plus

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (LARGE)

Room, 1 Double Bed (LARGE) | Premium bedding, down comforters, free minibar, in-room safe

Room, 1 Double Bed (LARGE)

  • 334 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Extra Large

Extra Large | Premium bedding, down comforters, free minibar, in-room safe

Extra Large

  • 463 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Medium

Medium | Premium bedding, down comforters, free minibar, in-room safe

Medium

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

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Exterior

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About this property

25hours Hotel HafenCity

Hotel in Hamburg City Center
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a sauna, a 24-hour business center, and self parking. Housekeeping is available on request.
25hours Hotel HafenCity offers 170 accommodations with free minibar items and safes. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

25hours Hotel HafenCity features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and meeting rooms. This eco-certified hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

25hours Hotel HafenCity is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:30 AM and 11:30 AM.
Heimat Restaurant - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 28 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; EUR 26 for adults and EUR 13 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Heimat Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Sauna

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 for adults and EUR 13 for children
  • Self parking fee: EUR 28 per day
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

25Hours Hotel HafenCity
25hours Hotel HafenCity Hamburg
25hours HafenCity Hamburg
25hours HafenCity
25hours Hotel HafenCity Hotel
25hours Hotel HafenCity Hamburg
25hours Hotel HafenCity Hotel Hamburg

25hours Hotel HafenCity Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 623 out of 1001 reviews
Rating 8 - Good. 296 out of 1001 reviews
Rating 6 - Okay. 56 out of 1001 reviews
Rating 4 - Poor. 18 out of 1001 reviews
Rating 2 - Terrible. 8 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a unique vibe and decor. I enjoyed it, but it might not be for everyone. I enjoyed the breakfast buffet greatly. There was a nice variety of food available and they would cook an omelet to order if you wanted one. My omelet was very good. The staff were friendly and helpful.
Stayed 1 night in Nov 2024

6/10 Okay

Matthew

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
This hotel did not meet our expectations during our recent stay. While the hotel's location was convenient for Oktoberfest activities, the cleanliness of the room was a significant disappointment. The room, which we booked through Expedia as a "large" room, was far from clean. Given the high rate we paid due to the festival, we anticipated a higher standard of cleanliness. However, the room was noticeably dirty, with visible stains and dust. The lack of adequate lighting made it difficult to get ready in the morning. The bathroom was particularly concerning. The towels were worn, and the overall state of the bathroom was unsanitary. We felt compelled to wear shoes both before and after our showers. Our concerns about bed bugs were heightened due to the poor cleanliness. While the hotel staff was friendly and the breakfast was enjoyable, the cleanliness issues significantly impacted our stay. We ultimately decided to cut our stay short and relocate to Salzburg to ensure a more comfortable experience.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jens

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Jens

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Shimon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE HOTEL
NICE HOTEL WITH NICE PEPOLE INTERNET PROBLEM
Stayed 2 nights in Sep 2024

10/10 Excellent

Gadis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, spacious room, we’ll be back
Stayed 3 nights in Aug 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful and extremely helpful front desk staff
Stayed 1 night in Jul 2024

10/10 Excellent

Martha

Traveled with partner
Great service, unique restaurant with imaginative food.
Stayed 1 night in Jul 2024

10/10 Excellent

Sergio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in all aspects, highlighting its laid-back modernity.
Stayed 2 nights in Jul 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very nice. I especially enjoyed the mini bar o pop
Stayed 4 nights in Jul 2024

10/10 Excellent

Mahsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jean-Marc

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Antoine

Stayed 2 nights in Jun 2024

10/10 Excellent

Julia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff in a wonderful location. Access to the u-Bahn was a plus. Food and drinks on site were wonderful. Highly recommend.
Stayed 7 nights in Mar 2024

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location. Close to everything.
Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Stayed 2 nights in May 2024

10/10 Excellent

Paul

Stayed 3 nights in May 2024

10/10 Excellent

Tom

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! The roadworks outside through our stay were very loud and they started from 7am!! But that is nothing the hotel can control and will no doubt be done soon. Staff were so friendly and helpful. Would definitely come back.
Stayed 2 nights in May 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for my business travel needs
Stayed 2 nights in Apr 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Location was good for use of subway and walking to attractions. Bed comfortable and excellent shower. Helpful to have a fridge. Lack of storage in room for clothes and hangers. Limited local amenities in area but was a bank holiday and a Sunday during stay which I now understand they close for. Breakfast wasn't a great selection in our opinion and found the dining area too dark. Not our kind of hotel so wouldn't stay again.
Stayed 5 nights in May 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and hotel was very nice
Stayed 2 nights in Apr 2024

8/10 Good

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The style and comfort of the hotel are very good. Staff are very friendly and helpful. The location allows for easy walking to many attractions and there is an underground station U4 close by. We didn’t eat breakfast at the hotel as we thought it was too expensive. There are several cafes nearby. We ate at the hotel restaurant one evening and the food was excellent. Unfortunately the record player in the vinyl room wasn’t working which was disappointing as we were looking forward to chilling out with some good music.
Stayed 5 nights in Apr 2024

10/10 Excellent

Hsiaochieh

Stayed 1 night in Apr 2024

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024