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ARCOTEL Rubin Hamburg

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ARCOTEL Rubin Hamburg

Front of property
Exterior
Comfort Room | In-room safe, desk, blackout drapes, soundproofing
Daily buffet breakfast (EUR 22 per person)
Junior Suite | View from room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet friendly
  • Parking available
  • Breakfast available
  • Laundry

Explore the area

Map
Steindamm 63, Hamburg, HH, 20099
  • Moenckebergstrasse
    10 min walk
  • Hamburger Kunsthalle
    12 min walk
  • Jungfernstieg
    3 min drive
  • Hamburg (HAM)
    32 min drive

Room options

View all photos for Superior Room

Superior Room | In-room safe, desk, blackout drapes, soundproofing

Superior Room

  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Room

Comfort Room | In-room safe, desk, blackout drapes, soundproofing

Comfort Room

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, blackout drapes, soundproofing

Junior Suite

  • 409 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | In-room safe, desk, blackout drapes, soundproofing

Suite

  • 646 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

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Exterior

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4.4 out of 5, Excellent, (1002)
The price is $115
per night
$123 total
includes taxes & fees
Jan 1 - Jan 2
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About this property

ARCOTEL Rubin Hamburg

4-star Hamburg hotel, connected to a shopping center in Hamburg-Mitte
A bar/lounge, a 24-hour business center, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space.
ARCOTEL Rubin Hamburg offers 217 accommodations with laptop-compatible safes and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and 6 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 3854 square feet (358 square meters) include conference space. This eco-certified hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Parking is available onsite for a surcharge.

ARCOTEL Rubin Hamburg is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 24 per night)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 22 per person
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3,854 square feet of conference space
  • 6 meeting rooms
  • Computer station

Accessibility

  • No elevator

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 8 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Self parking fee: EUR 24 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

ARCOTEL Rubin
ARCOTEL Rubin Hamburg
ARCOTEL Rubin Hotel
ARCOTEL Rubin Hotel Hamburg
ARCOTEL Rubin Hamburg Hotel
ARCOTEL Rubin Hamburg Hotel
ARCOTEL Rubin Hamburg Hamburg
ARCOTEL Rubin Hamburg Hotel Hamburg

ARCOTEL Rubin Hamburg Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 417 out of 1001 reviews" "
Rating 8 - Good. 443 out of 1001 reviews" "
Rating 6 - Okay. 94 out of 1001 reviews" "
Rating 4 - Poor. 28 out of 1001 reviews" "
Rating 2 - Terrible. 19 out of 1001 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel, area around the hotel is not the best but not terrible.
Stayed 1 night in Jul 2024

8/10 Good

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

8/10 Good

Walter

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Haythem

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2023

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice comfortable room great breakfast,
Stayed 5 nights in Sep 2023

8/10 Good

Andonios

Stayed 3 nights in Aug 2023

8/10 Good

KYRIAKOS

Liked: Cleanliness, staff & service, property conditions & facilities
the people at the reception were friendly and ready to help. Although the area is dirty and with strange people around especially during night. The hotel was safe but the area is not so good
Stayed 6 nights in Jul 2023

10/10 Excellent

Elizabeth

Stayed 4 nights in Jun 2023

10/10 Excellent

Stuart

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff excellent. Hotel clean. Breakfast excellent
Stayed 3 nights in May 2023

10/10 Excellent

Davida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2023

10/10 Excellent

Haress Ahmad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decoration
Stayed 1 night in Jan 2023

10/10 Excellent

Hamid, San Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice, clean, and located a short walk to a street with many good restaurants and from the Central Station in Hamburg. Also a short walk to a beautiful lake and we enjoyed our evening walks around the lake. Staff are friendly and upgraded us to a nice room with views when we told them we are not happy with the room we were given at the check-in. Breakfasts are really great and offer variety of foods. I highly recommend this hotel.
Stayed 2 nights in Sep 2022

10/10 Excellent

Sujoy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend stay in Hamburg !!
Nice hotel close to underground, only one stop from main station. Well organised, has everything in the room that you need. Pleasant stay. Lot of Turkish eateries around.
Stayed 2 nights in Aug 2022

8/10 Good

Yanjie

Stayed 1 night in Jul 2022

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
Dirty sheets. Seemed to have bedbugs
Stayed 1 night in Jul 2022

10/10 Excellent

Philip

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, having a fridge in the room was also convenient.
Stayed 3 nights in Jul 2022

10/10 Excellent

Fady

Stayed 1 night in Jul 2022

10/10 Excellent

Losif

Stayed 2 nights in Jun 2022

8/10 Good

Patrick

Stayed 1 night in May 2022

10/10 Excellent

Douglas

Stayed 2 nights in Feb 2022

10/10 Excellent

maksym

Stayed 2 nights in Dec 2021

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice clean hotel with very friendly staff. The location suited us for what we were looking for but I can imagine the area can put some people off.
Stayed 3 nights in Nov 2021

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing and humiliating
By check in the desk lady announced to us, with a great apology, that the 4.5-star Arcotel Rubin was totally overbooked and hence she'd send us over to 3-star hotel suite. I wouldn't accept her offer which made her respond that by my refusal I was welcome to find another accommodation in town at my own expense. We had driven 11 hours from Denmark including over a 3-hour traffic jam on highway 7 on account of a horrible accident so I was forced to accept her degrading. To cut the story short it was not only a rather disappointing but also a humiliating experience for the desk lady offered me no compensation at all. I had stayed in the Arcotel before and enjoyed their standards but this miserable affair would make me wanna warn my fellow travellers against this hotel. I hope Hotels.com will follow up on this incident professionally.
Stayed 1 night in Oct 2021

6/10 Okay

Joseph

Liked: Staff & service
Disliked: Amenities
Stayed 1 night in Aug 2021