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Aussen Alster Hotel

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Photo gallery for Aussen Alster Hotel

Egyptian cotton sheets, premium bedding, desk, blackout drapes
Children's area
Egyptian cotton sheets, premium bedding, desk, blackout drapes
Balcony
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Laundry
  • Housekeeping
  • Pet friendly
$137
includes taxes & fees
Dec 25 - Dec 26

Explore the area

View in a map
Schmilinskystr. 11, Hamburg, HH, 20099
  • Place, Alster Lakes
    ‪1 min walk‬
  • Place, Hamburger Kunsthalle
    ‪10 min walk‬
  • Place, Moenckebergstrasse
    ‪13 min walk‬
  • Airport, Hamburg (HAM)
    ‪14 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Garden View

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Double Room, Garden View

  • 86 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Balcony, Garden View

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Double Room, Balcony, Garden View

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Bathtub, Garden View

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Double Room, Bathtub, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Terrace, Garden View

Free toiletries, hair dryer, bathrobes, slippers

Double Room, Terrace, Garden View

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

Single Room, Private Bathroom

  • Sleeps 1
  • 1 Twin Bed

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About this property

Aussen Alster Hotel

Hotel in Hamburg-Mitte
A restaurant, a bar/lounge, and a sauna are available at this hotel. WiFi in public areas is free. Other amenities include a meeting room, concierge services, and dry cleaning.
Aussen Alster Hotel offers 27 accommodations with espresso makers and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with premium digital channels, first-run movies, and pay movies.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Hamburg hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and portable fans. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This boutique hotel also offers a sauna, a terrace, and multilingual staff.

Aussen Alster Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Delicioso Tapas Bar - Overlooking the garden, this restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 19 per night); reservations required
  • Street parking available
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: EUR 19.50 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Delicioso Tapas Bar

Things to do

  • Bicycle rentals
  • Sauna
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium digital channels
  • First-run movies
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

The front desk is open daily from 6 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 18 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.5 for adults and EUR 10 for children
  • Nearby parking fee: EUR 19 per night(197 ft away; open 24 hours)
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number Schmilinskystr. 11-13, 040241559, DE345118814, Aussen Alster Hotel e.K.

We should mention

This property does not have elevators
Parking height restrictions apply

Property is also known as

Aussen Alster
Aussen Alster Hamburg
Aussen Alster Hotel
Aussen Alster Hotel Hamburg
Hotel Aussen Alster
Aussen Alster Hotel Hotel
Aussen Alster Hotel Hamburg
Aussen Alster Hotel Hotel Hamburg

Reviews

Aussen Alster Hotel Reviews

8.4

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 43 out of 113 reviews
Rating 8 - Good. 50 out of 113 reviews
Rating 6 - Okay. 13 out of 113 reviews
Rating 4 - Poor. 6 out of 113 reviews
Rating 2 - Terrible. 1 out of 113 reviews

Reviews

8/10 Good

Adel

Liked: Staff & service
Easy access and safe
Stayed 6 nights in Sep 2024

8/10 Good

Doreen

Liked: Cleanliness, staff & service, amenities
Lovely hotel with comfortable and clean rooms. Central location and good price value. However, shower water wasn’t hot which can be uncomfortable in cold Hamburg.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful booking taxi

The hotel desk employee was very helpful and booked a taxi for me. My flight (first of three flights) had been cancelled, and then I had to leave earlier than expected. Unfortunately, I could not stay for breakfast. In fact, I had to leave at 2:30 a.m., and I did not feel safe waiting for the taxi because two disheveled-looking mean saw me waiting with my suitcase, after I had locked my key inside the hotel. They sat down on the bench closest to the hotel and stared at me. I felt threatened, but nothing happened. I was quite relieved when the taxi arrived on time.
Stayed 1 night in Jun 2022

8/10 Good

Dennis

Stayed 1 night in Apr 2020

8/10 Good

Geoffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Dietmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location and very comfortable! The breakfast was delicious.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, quiet, good breakfast, but overpriced for what it was.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Nice for dogs

Nice hotel, excellent breakfast, walking distance from train station, right next to the lake. The guy at reception at evening was super nice (Woman in the morning, not so much). They treat dogs very well, they provided bowls and sleeping mat for my dog. Unfortunately, I got a big allergy from dust from the curtain on my room. Other than that, I had a nice stay.
Stayed 2 nights in Aug 2018

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Florin

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
WiFi good, room very small but well laid out. Staff not overly friendly, but the two retrievers were.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location comfortable hotel adequate ameneties.
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Alinh, Seattle, WA, USA

Liked: Cleanliness, property conditions & facilities, room comfort

good hotel if you don't need critical wifi

good overall, very poor wifi in the room. need to connect in the tiny lobby

10/10 Excellent

Kathleen, Indio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So happy

A nice hotel with just enough style! The staff couldn't have been more helpful. I gave a 4 on comfort only because floor 2 lacked air conditioning. But, with windows open it was manageable. Great bed and linens. Very quiet!

6/10 Okay

Janet, Lakewood

Liked: Cleanliness, room comfort

Breakfast great...Parking ridiculous

Beware of the parking issue.... There is absolutly NO street parking, but the hotel DOES have a garage nearby. That info. is not clear on the website. However, getting to the garage is tricky...it tooks us 5 tries driving around the same city block to find it. The communication about the parking was subpar. I will also say, that the breakfast is delightful and despite the extremely frustrating parking situation, the location of this hotel was near everything we needed.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities

8/10 Good

Ian J, Mansfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super location

A really nice place to stay, excellent location very close to the lake and also a simple 5 minute walk from the central station. nice clean simple modern rooms and a lovely courtyard in the shade. You cannot fault this place, well done!

10/10 Excellent

Peter Thiess, Bay Area, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exzellent experience

A very well managed Hotel - passinate and friendly service, a variety of choices at the breakfast buffet, great location and the room was fabulous with a nice little balcony towards a typical green Hamburg City backyard. All in all our stay was a great experience ...

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Convenient Hotel

Was only passing through Hamburg one night and this hotel was practical and very well located. Everything was functional but not a place to be blown away.

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

STYLISH HOTEL WITH WONDERFUL BREAKFAST

The Aussen Alster is a stylish hotel which is conveniently located for the outer lake and the central station. It is in the St George neighbourhood which provides a very good selection of trendy shops, bars and restaurants of all different nationaliities. The hotel is modern and quirky with models of farm animals on the roof. Our room was not large but very clean and comfortable. The breakfast is excellent with a very wide selection of breads and mainly cold accompanying dishes. The Aussen Alster represents good value for money and I would recommend staying there.