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Best Western Plaza Hotel Hamburg

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January 2025

Photo gallery for Best Western Plaza Hotel Hamburg

Reception
Exterior
Exterior
Lobby
Room amenity

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Laundry
  • Room service
  • Parking available
  • Pet friendly
  • Housekeeping

Explore the area

Map
Alsterdorfer Str. 575a, Hamburg, HH, 22337
  • Cemetery Ohlsdorf
    2 min walk
  • Stadtpark
    4 min drive
  • Lufthansa Technik AG
    4 min drive
  • Hamburg (HAM)
    8 min drive

Room options

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Double Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Twin Bed

  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Room, 1 Twin Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Room, 1 Twin Bed

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

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includes taxes & fees
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About this property

Best Western Plaza Hotel Hamburg

Hotel in Hamburg-Nord
A bar/lounge, a conference center, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Best Western Plaza Hotel Hamburg offers 165 accommodations with minibars and safes. 22-inch LCD televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Hamburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and 3 meeting rooms. A bar/lounge is on site where guests can unwind with a drink. Event facilities measuring 1722 square feet (160 square meters) include a conference center. This business-friendly hotel also offers a terrace, multilingual staff, and a garden. Onsite parking is available (surcharge).

Best Western Plaza Hotel Hamburg is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Room service (during limited hours) is available.

Languages

English, German, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Self parking on site (EUR 18 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Business center
  • Computer station
  • Conference center (1,722 square feet of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 22-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free international calls
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15.00 per person
  • Self parking fee: EUR 18 per day
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Parking height restrictions apply

Property is also known as

Amedia Hamburg
Amedia Hotel Hamburg
Hotel Amedia
Best Western Amedia Hamburg Hotel
Best Western Amedia Hotel
Best Western Amedia Hamburg
Best Western Amedia
Best Plaza Hamburg Hamburg
Best Western Plaza Hotel Hamburg Hotel
Best Western Plaza Hotel Hamburg Hamburg
Best Western Plaza Hotel Hamburg Hotel Hamburg

Best Western Plaza Hotel Hamburg Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 308 out of 751 reviews" "
Rating 8 - Good. 366 out of 751 reviews" "
Rating 6 - Okay. 58 out of 751 reviews" "
Rating 4 - Poor. 9 out of 751 reviews" "
Rating 2 - Terrible. 10 out of 751 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Glyn

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2021

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Decent.
It's in a good location - the train station is literally a 2 minute walk from the hotel, but the room I had was VERY small, and the towels were small, and didn't include a washcloth. Also, the bathroom isn't separate, only the toilet. The breakfast was just OK. Would I use the hotel again? yes, but I would not want to unrelated people in the same room. It's two small beds pushed together with very little privacy for showering or going to the bathroom.
Stayed 6 nights in Nov 2021

8/10 Good

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2021

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hamburg - Ohlsdorf
The hotel was just what we needed after a long day of traveling. It is perfectly located near the airport. It is clean and friendly and super convenient to the subway. We would recommend it to anyone visiting Hamburg.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Stayed 1 night in Jan 2020

8/10 Good

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for flyers
Fantastic location for anyone flying out of HAM the next morning; one stop from terminal. If you arrive by subway, turn IMMEDIATELY right after exiting the train station through the east side entrance... no need to go to the main street because the hotel entrance is in the back of the building - you'd only be walking a large U-turn. :) Note: "Ohlsdorf" is not to be confused with "Ohlstedt".
Stayed 1 night in Oct 2019

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Stephen

Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient overnight stay
Handy for a late flight arrival as the U-Bahn station is next to it and only one stop from the airport
Stayed 1 night in Oct 2019

8/10 Good

Denis

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stay in Hamburg
We made arrangement for early morning wake up call and we didn’t receive it until about 30 mins later than we requested. Wake up calls need a better system than just a phone that wasn’t convenient for person at the desk to use.....Those red rugs in the hallway, have to go....collects too much dust....
Stayed 1 night in Aug 2019

10/10 Excellent

FG, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service , clean room and close to the Airport.
Stayed 1 night in Jul 2019

8/10 Good

Andrew

Stayed 1 night in Jul 2019

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight near airport
Very adequate
Stayed 1 night in Jun 2019

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight near airport.
Good overnight stay after arriving on a late flight. Close to S-Bahn with short direct connection to the airport.
Stayed 1 night in May 2019

8/10 Good

Christoph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient and good hotel
Very convenient hotel on the train station close to the airport and within 30 min to the harbor. Staff was very friendly and helpful! Room was clean and comfy. Overall we had a very good stay! We would come back
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and orderly. Compact room, towels out for one but good instructions as to where the other towels were to be found. Staff very nice!
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, directly at the train station, Airport and City easy to reach.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2019

8/10 Good

Waleed

Liked: Cleanliness
Disliked: Room comfort
Best western early jan stay
The only local atm was out of service, had to go back to the airport just for an atm!!! At night and morning lots of noises from outside and other rooms, woke me up earlier than i wanted. But overall cleaniness and service was ok.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

8/10 Good

Michal

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2018