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Best Western Plus Hotel St. Raphael

Property class: 4

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Photo gallery for Best Western Plus Hotel St. Raphael

A modern living room with a sofa, a coffee table, and a fireplace.
A hotel room with a bed, a desk with a telephone, a mirror, and a picture on the wall.
A gym with exercise equipment, a bench, and a wall with text.
A breakfast buffet setup with various food items and tableware.
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Business services
The current price is $99
includes taxes & fees
Oct 25 - Oct 26

Explore the area

View in a map
Adenauerallee 41, Hamburg, HH, 20097
  • Place, Moenckebergstrasse
    ‪10 min walk‬
  • Place, Hamburger Kunsthalle
    ‪13 min walk‬
  • Place, Hamburg City Hall
    ‪4 min drive‬
  • Airport, Hamburg (HAM)
    ‪31 min drive‬

Room options

View all photos for Junior Double Bed Suite

A hotel room with a desk, chair, and artwork on the wall.

Junior Double Bed Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

A hotel room with two beds, a desk, a chair, a small table, and a painting on the wall.

Comfort Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed

A hotel room with two beds, a desk, a chair, a table, and a painting on the wall.

Comfort Room, 1 Double Bed

9.0 out of 10
Wonderful
(41 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Queen Room

A hotel room with a double bed, a red headboard, two bedside lamps, a framed artwork on the wall, and a window with sheer curtains.

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Twin Bed

A hotel room with a bed, a desk with a telephone, a mirror, and a picture on the wall.

Standard Room, 1 Twin Bed

8.8 out of 10
Excellent
(6 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

A hotel room with a double bed, two bedside tables, a wall-mounted lamp, a framed picture, and a window with curtains.

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(19 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Room

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(37 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed (Comfort Plus)

A hotel room with two beds, a red carpet, a chair, a small table, and a painting on the wall.

Comfort Room, 1 Double Bed (Comfort Plus)

9.4 out of 10
Exceptional
(25 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed

A hotel room with a double bed, two bedside tables with lamps, a flat-screen TV, a painting on the wall, and red curtains.

Junior Suite, 1 Double Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Best Western Plus Hotel St. Raphael

4-star hotel in Hamburg City Center
Along with a fitness center, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, a meeting room, a 24-hour front desk, and a lobby fireplace are onsite.
Best Western Plus Hotel St. Raphael offers 118 air-conditioned accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Plus Hotel St. Raphael features a fitness center, a terrace, and multilingual staff. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This Hamburg hotel also offers gift shops/newsstands, a fireplace in the lobby, and room service (during limited hours). Onsite parking is available (surcharge), along with a car charging station.

Best Western Plus Hotel St. Raphael is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (EUR 17 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 24 for adults and EUR 12 for children
  • A bar/lounge

Things to do

  • Bicycle storage
  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Double-glazed windows
  • Electric bike charging
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 12 for children
  • Uncovered self parking fee: EUR 17 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number Adenauerallee 41, 20097 Hamburg, DE 118 706 406, Hotel St. Raphael Hospiz GmbH, HRB 74 52, 040248200

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Best Western Plus Hotel St. Raphael
Best Western Plus Hotel St. Raphael Hamburg
Best Western Plus St. Raphael
Best Western Plus St. Raphael Hamburg
Best Western St. Raphael
Hamburg Best Western
Best Western St Raphael
Best Plus St Raphael Hamburg
Best Western Plus Hotel St. Raphael Hotel
Best Western Plus Hotel St. Raphael Hamburg
Best Western Plus Hotel St. Raphael Hotel Hamburg

Best Western Plus Hotel St. Raphael Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 539 out of 1007 reviews
Rating 8 - Good. 400 out of 1007 reviews
Rating 6 - Okay. 54 out of 1007 reviews
Rating 4 - Poor. 12 out of 1007 reviews
Rating 2 - Terrible. 2 out of 1007 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Convenient location, clean and comfortable rooms, outstanding staff.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An enjoyable stay in a clean comfortable room. Pleasant staff especially in the bar in the evening. Good location for walking to city centre or to catch underground.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay in Hamburg. Close to Central railway station and easy walking distance to many restaurants, shops, Old Town etc.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Very helpfull staff in the reception.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient to public transportation and Hbf. Very friendly and helpful staff at front desk. Delicious breakfast in a lively dining room - very nice fitness center. Would definitely recommend
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great good location Efficient and friendly staff Spacious room
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
our room was very clean, the staff were very helpful, we really enjoyed our stay
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and fiendly hotel, breakfast is fantastic
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large clean room with a large en-suite. Friendly staff. Bar staff are great. Bar open from 5pm - 1am but snacks and drinks are available 24/7 opposite reception. Located about a 15 minute walk from city centre. Trains run frequently.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The room was quiet, comfy and clean and the staff were very helpful
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good all round, no real complaints.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff friendly, location very convenient for train travel
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was great as usual
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort
Not the nicest area but the hotel is great.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good, clean, friendly place
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Staff were very helpful, room was as described and the aircon was a pleasant amenity to have. Also within walking distance of Berliner Tor and Hauptbahnhof Süd, so the hotel was well connected to the airport and the city. Housekeeping was supposed to be daily but on a couple of days our room was not cleaned for reasons unbeknownst to us, the reception were able to provide clean towels at request however. Would happily stay here in future. Thank you.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were very friendly and efficient including reception staff, breakfast staff and the chambermaids. The man on reception who had been at the hotel for 25 years was fantastic and very good at hus job. He answered lots of our questions and made our stay extra special. Breakfast was first class. Would recommend the hotel.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel In The Center Of The City

My stay was really nice and comfortable and the front desk always remembers my name as I have stayed there for over 20 years at various times.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and very friendly and helpful staff. Room was small but adequate for a short stay.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay! Everything about the hotel was great. Excellent customer service and the breakfast buffet was really good. Peter was so friendly and attentive to whatever we needed while we ate. I wouldn't hesitate to stay at this hotel in the future.
Stayed 3 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Super fitness center
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently close to the main station, with all the downsides there are to that. The room is very nice, the shower too, overall a good hotel
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very clean room
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Hotel was close to train station and subway
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was good
Stayed 1 night in May 2025