In addition to a full-service spa, Best Western Premier Alsterkrug Hotel features a sauna and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
Event facilities measuring 2669 square feet (248 square meters) include a conference center. This family-friendly hotel also offers spa services, a terrace, and barbecue grills. For a surcharge, the property provides a cruise ship terminal shuttle and a bus station shuttle. Onsite parking is available (surcharge), along with a car charging station.
Best Western Premier Alsterkrug Hotel is a smoke-free property.
Best Western Premier Alsterkrug Hotel offers 106 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. A pillow menu is available. 23-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary newspapers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
Self parking (surcharge) , Valet parking (surcharge) , Free parking nearby
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Buffet breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.
Restaurant Alsterkrug - This restaurant specializes in German cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Braband Bistro & Wein - This restaurant specializes in German cuisine and serves lunch and dinner. Reservations are required. Open select days.
Room service (during limited hours) is available.
Guests can indulge in a pampering treatment at the hotel's full-service spa, alsterSpa. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room.
The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 7 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Recreational amenities at the hotel include a sauna and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out time is 11 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards, mobile payments, and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking and high chair. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, cash, and mobile payments. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.
One child stays free
Mobile payments
Service animals are allowed
Service animals are exempt from fees/restrictions
Comprehensive food waste policy
Comprehensive recycling policy
Property is not currently implementing any guest safety measures
Car not required
Pets allowed in specific rooms only
Debit cards not accepted
Staffed front desk
Children stay free - maximum age 12
Guest will receive an email before arrival 24 hours
Guests will receive an email with special check-in instructions
Property is not currently implementing any enhanced cleaning measures
Smoke detector
Children stay free
Parking height restrictions apply
Renewable energy source - solar
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
A car is not required for transportation to and from this property.
Parking height restrictions apply.
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars and is displayed on this page as 4 stars.