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Comfort Room, 1 Double Bed (Converts to 2 Twin Beds)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$138* Per night/room Jun 23 - Jun 24

Executive Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Premium Room, 1 Double Bed, Garden View (Quiet Location)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Room, 1 Double Bed, Garden View (Quiet Location)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

In addition to a full-service spa, Best Western Premier Alsterkrug Hotel features a sauna and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 2669 square feet (248 square meters) include a conference center. This family-friendly hotel also offers spa services, a terrace, and barbecue grills. For a surcharge, the property provides a cruise ship terminal shuttle and a bus station shuttle. Onsite parking is available (surcharge), along with a car charging station.

Best Western Premier Alsterkrug Hotel is a smoke-free property.

  • Express check-in
  • Cruise terminal shuttle (surcharge)
  • Elevator
  • Locally-owned & organized tours & activities
  • Fitness facilities
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Uncovered parking
  • Vegan menu options available
  • Express check-out
  • Covered parking
  • Vegetarian menu options available
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • No single-use plastic stirrers
  • Valet parking (surcharge)
  • No single-use plastic straws
  • Food and water bowls
  • Water-efficient showers only
  • Water-efficient toilets only
  • Conference space size (meters) - 248
  • Distance from property (ft) 7
  • Number of meeting rooms - 6
  • Terrace
  • Luggage storage
  • Secured bicycle storage
  • Distance from property (meters) 2
  • Bicycle parking available
  • Concierge services
  • Conference center
  • Bus station shuttle (surcharge)
  • Electric bicycle charging station
  • Total number of rooms - 106
  • Number of floors - 3
  • Number of buildings/towers - 1
  • Fireplace in lobby
  • Barbecue grill(s)
  • Number of bars/lounges - 1
  • Full-service spa
  • Conference space
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 1985
  • Electric car charging station
  • Steam room
  • Free WiFi
  • Sauna
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Supervised childcare/activities (surcharge)
  • Safe-deposit box at front desk
  • Spa services on site
  • Wheelchair accessible – no
  • Free parking nearby
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Conference space size (feet) - 2669
  • Street parking
  • Banquet hall
  • Laundry facilities
  • Vegetarian breakfast available
  • 24-hour fitness facilities
  • Garage
  • Garden
  • Multilingual staff
  • Outdoor furniture
  • Off-street parking
  • Free newspapers in lobby
  • Eco-friendly cleaning products used

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Bowling alley on site
  • Free cribs/infant beds

Room Amenities

Best Western Premier Alsterkrug Hotel offers 106 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. A pillow menu is available. 23-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary newspapers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Free newspaper
  • Minibar
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Espresso maker
  • Desk
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Premium TV channels
  • Blackout drapes/curtains
  • Shower only
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • Pillow menu
  • TV size: 23
  • TV size measurement: inch
  • Rainfall showerhead
  • Heating
  • Portable fan
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Housekeeping on request
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Restaurant dining guide
  • Wardrobe or closet
  • Toothbrush and toothpaste available on request
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Desk chair
  • Energy-saving switches

Parking

Self parking (surcharge) , Valet parking (surcharge) , Free parking nearby

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.

Restaurant Alsterkrug - This restaurant specializes in German cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Braband Bistro & Wein - This restaurant specializes in German cuisine and serves lunch and dinner. Reservations are required. Open select days.

Room service (during limited hours) is available.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, alsterSpa. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 7 years old are not allowed in the spa.

  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 7
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance

Nearby Activities

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Boat on site
  • Canoe on site
  • Fishing nearby
  • Health or beauty spa nearby
  • Rowing or canoeing on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Bowling alley on site
  • Swimming nearby
  • Sailing nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for buffet breakfast: approximately EUR 27 per person
  • Uncovered self parking fee: EUR 7 per day
  • Covered valet parking fee: EUR 17 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 40 (subject to availability)
  • Rollaway bed fee: EUR 69 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and onsite parking

This property accepts credit cards, mobile payments, and cash

This property uses solar energy, plus eco-friendly cleaning products

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, cash, and mobile payments. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

One child stays free

Mobile payments

Service animals are allowed

Service animals are exempt from fees/restrictions

Comprehensive food waste policy

Comprehensive recycling policy

Property is not currently implementing any guest safety measures

Car not required

Pets allowed in specific rooms only

Debit cards not accepted

Staffed front desk

Children stay free - maximum age 12

Guest will receive an email before arrival 24 hours

Guests will receive an email with special check-in instructions

Property is not currently implementing any enhanced cleaning measures

Smoke detector

Children stay free

Parking height restrictions apply

Renewable energy source - solar

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 69 per night.

Pet Policy

  • Pets allowed for an extra charge of EUR 15 per pet, per night
  • Dogs and cats only
  • 1 total pets
  • Food and water bowls are available
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

A car is not required for transportation to and from this property.

Parking height restrictions apply.

Hotel Names

  • Alsterkrug
  • Alsterkrug Hotel
  • Best Western Alsterkrug
  • Best Western Premier Alsterkrug
  • Best Western Premier Alsterkrug Hamburg
  • Best Western Premier Alsterkrug Hotel
  • Best Western Premier Alsterkrug Hotel Hamburg
  • Hotel Alsterkrug Best Western
  • Best Premier Alsterkrug
  • Best Western Premier Alsterkrug Hotel Hotel
  • Best Western Premier Alsterkrug Hotel Hamburg
  • Best Western Premier Alsterkrug Hotel Hotel Hamburg

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars and is displayed on this page as 4 stars.

Hotel Reviews

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