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Check-In Hamburg

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February 2025
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Photo gallery for Check-In Hamburg

Exterior
Triple Room, Shared Bathroom | View from room
Double Room, Shared Bathroom | Hypo-allergenic bedding, desk, free WiFi, bed sheets
Hypo-allergenic bedding, desk, free WiFi, bed sheets
Hypo-allergenic bedding, desk, free WiFi, bed sheets

Reviews

5.6 out of 10

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

Map
Steindamm 10, Hamburg, HH, 20099
  • Moenckebergstrasse
    ‪7 min walk‬
  • Hamburger Kunsthalle
    ‪10 min walk‬
  • Jungfernstieg
    ‪18 min walk‬
  • Hamburg (HAM)
    ‪35 min drive‬

Room options

View all photos for Quadruple Room, Ensuite

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Quadruple Room, Ensuite

  • 129 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed OR 2 Twin Beds and 1 Double Bed

View all photos for Triple Room, Shared Bathroom

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Triple Room, Shared Bathroom

  • 108 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Double Room, Ensuite

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Double Room, Ensuite

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Shared Bathroom

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Double Room, Shared Bathroom

  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, Shared Bathroom (five-bed room)

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Room, Shared Bathroom (five-bed room)

  • 129 sq ft
  • Sleeps 5
  • 1 Twin Bed and 2 Double Beds

View all photos for Single Room, Ensuite

Single Room, Ensuite | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Single Room, Ensuite

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, Ensuite (five-bed room)

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Room, Ensuite (five-bed room)

  • 161 sq ft
  • Sleeps 5
  • 1 Twin Bed and 2 Double Beds

View all photos for Room, Ensuite (multi­bed room)

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Room, Ensuite (multi­bed room)

  • 161 sq ft
  • Bay view
  • Sleeps 6
  • 3 Double Beds

View all photos for Single Room, Shared Bathroom

Single Room, Shared Bathroom | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Single Room, Shared Bathroom

  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed

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Room

CAB20

Free WiFi
Restaurant
Breakfast available
Bar
4.5 out of 5, Wonderful, (142)
The price is $64
per night
$88 total
includes taxes & fees
Feb 17 - Feb 18
CAB20

About this property

Check-In Hamburg

Hotel in Hamburg City Center
Along with express check-in, this smoke-free hotel has express check-out and free WiFi in public areas.
Check-In Hamburg offers 39 accommodations with hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Check-In Hamburg features express check-in, express check-out, and an elevator. Public areas are equipped with complimentary wireless Internet access.

Check-In Hamburg is a smoke-free property.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • Elevator
  • Hardwood flooring in room

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children 11 and younger are not allowed at this property; All guests older than 11 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome

We should mention

Children 11 years old and younger are not permitted at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Check-In Hamburg Hotel
Check-In Hamburg Hamburg
Check-In Hamburg Hotel Hamburg

Check-In Hamburg Reviews

Reviews

5.6
Rating 10 - Excellent. 17 out of 164 reviews" "
Rating 8 - Good. 37 out of 164 reviews" "
Rating 6 - Okay. 36 out of 164 reviews" "
Rating 4 - Poor. 29 out of 164 reviews" "
Rating 2 - Terrible. 45 out of 164 reviews" "

6.4/10

Cleanliness

5.8/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Dameon

Liked: Cleanliness, property conditions & facilities
The property is in a very good location. 5 minutes walk from the main train station. And the p
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Worst ever experience, total scam
I am not sure why this is still on hotels.com despite all the bad reviews. It is a total scam. The registration process is automated and not smooth. The instructions are sent but miss important details like registration number. We had to figure it out ourselves. The room is very small with no fan available. If you keep the window open, the noise level is very high making it impossible to do anything. If you close the window, it gets too hot. When you contact the support number given, they refuse to acknowledge any of your contact details concerns and don't respond to your basic needs like requesting a portable fan. I needed an iron but they did not respond. It is also a very dodgy place and did not feel safe. The toilets are separate from the room, like a hostel not a proper room. Please look at other options instead of this. I have a meeting to attend but now unable to iron the clothes for it. This has been the worst experience I have ever had. I am writing the review as soon as I got emailed about it at 2 am because of the awful and terrible experience.
Stayed 1 night in Oct 2024

6/10 Okay

Terence

Value for money. Communal toilets and showers. Very noisy part of town.
Stayed 4 nights in Oct 2024

4/10 Poor

Alex

Traveled with family
Disliked: Amenities, property conditions & facilities
Next to Hamburg main station, concierge was away from the room, four flights of stairs no lift working, unsafe and intimidating outside.
Stayed 1 night in Jul 2024

10/10 Excellent

Joanna, Calgary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful. We loved the attic room with the cool air coming through the window. However the area around the hotel didn’t feel safe. It was close to the main train station which is why we chose it. I would not be going out after dark in that neighbourhood.
Stayed 1 night in May 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was secure and close to the train station. Staff were friendly and professional. Room was large and cleaned every day. Shower was powerful and water was hot. The room didn't have a window that could be opened - so there wasn't much fresh air. And the window that was there had no curtain, blind, etc. - so it did get very bright very early each morning. And the area around the hotel is a bit sketchy, a few homeless people and drunks and drug users (although they left me alone and I never felt unsafe).
Stayed 3 nights in May 2024

2/10 Terrible

Pinky

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Worst
Stayed 2 nights in Apr 2024

2/10 Terrible

Naseem

Stayed 1 night in Apr 2024

10/10 Excellent

Nishanth

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jan 2024

2/10 Terrible

Nahom

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldn't hesitate to give this a rating of 0 or below zero if possible. The reception staff are truly terrible troublemakers with no respect for customers. Consider checking elsewhere, as they're always trying to extract money, offering various excuses. I don’t recommend it to anyone seeking a decent and enjoyable time in the city. The place is filled with drunkards and drug dealers. Now you have the information you need.
Stayed 3 nights in Dec 2023

6/10 Okay

Lucy

Traveled with group
Liked: Cleanliness
Disliked: Amenities
We paid for 2 double beds and ensuite, but were but in a room with one double bed and the bathroom was down the corridor. When we went to reception the next day, we were told reception was closed. Even the man was there. The room was fine but annoying as we had paid extra for the convenience of having an ensuite and 2 beds and didnt get it.
Stayed 3 nights in Nov 2023

2/10 Terrible

ALI

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was at another location. You think you find the hotel but they address you to another location for check in. You must go there with tour luggage and come back.
Stayed 1 night in Sep 2023

6/10 Okay

Jon

Stayed 3 nights in Aug 2023

2/10 Terrible

Ramona

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The shower had mold all over it we didn’t even shower at all !!! It was dirty we found a key in the bed !! Outside disgusting garbage everywhere and a lot of drunks was outside the main door ! Check in is not in the same building would be nice if they tell u this when u book we had to Carry 6 suitcases back and forth ! Elevator only goes to 4th floor last floor u have to carry ur luggage !! We had to open the window because it was hot in there and outside was loud music we had to listen to !!
Stayed 1 night in Jul 2023

2/10 Terrible

Lawrence

Traveled with partner
Disliked: Staff & service
Never got to the hotel! My original search was "hotel in Hamburg with free airport shuttle".. Check in Hamburg was located in an area where we thought we could see quite a bit of the city walking in an afternoon, evening and morning before our flight to London. When the contact number was called I was curtly told that they did not have an airport shuttle. Asking to cancel, again curtly informed it was prepaid and non-refuindable, to contact Expedia about a refund.
Stayed 1 night in Jun 2023

8/10 Good

Todor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O único problema: Wi-Fi.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Incheckningen var väldigt dålig då hotels reservationsnummer fungerade inte själv-incheckningen, utan jag var tvungen att ringa för att kunna checka in. Ett rum med en säng och ett lite bord. Toalett och dusch var ute i korridoren men rena och endast för det här rummet.
Stayed 2 nights in Oct 2024

2/10 Terrible

Soyliv

Disliked: Cleanliness, staff & service, property conditions & facilities
Creo no volveré
Stayed 1 night in Oct 2024

2/10 Terrible

Dirk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
VORSICHT BETRUG !!
Mit den von Hotels.com zugesandten Daten war kein Einchecking in diesem Hotel möglich. Weder der übermittelte Türcode noch die Buchungsnummer am Check-In-Automaten haben fünktioniert. Ich habe keinen Zugang zu dem gebuchten Zimmer erhalten und musste mir ein anderes Hotel suchen. Der Kunden-Support von Hotels.com in deren App erfolgte nur in englischer Sprache und endete in einer Weiterleitung an eine teure Servicehotline in den USA. Hotels.com weigert sich bis heute die mit Paypal bezahlten Übernachtungskosten zurück zu erstatten und verweist auf die eigenen AGBs, die eine Erstattung grundsätzlich ausschließen. Zudem meldet das System von Hotels.com eine vollzogene Leistungserbringung an PayPal, wenn man den Käuferschutz aktiviert, so dass PayPal irritiert wird und einem den Käuferschutz verweigert. Das ist BETRUG !!
Stayed 2 nights in Oct 2024

6/10 Okay

Paul

Stayed 1 night in Oct 2024

4/10 Poor

Bjarne

Disliked: Room comfort
Not good
Hotellet havde ikke medsendt nødvendig kode til at komme ind. Brandflugtvejen var fyldt med brandbart pap. Meget larm fra gaden døgnet rundt.
Stayed 3 nights in Oct 2024

2/10 Terrible

Cim Marie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Rasmus Stengaard Faarup

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Weekend i Hamborg
Fint ret nyligt renoveret værelse på 5. Sal. Lidt drøjt da elevatoren var ude af drift. Men til gengæld var der næsten ingen larm fra gaden. Gaden Steindamm føles ikke som det tryggeste sted i aften og nattetimerne.
Stayed 2 nights in Oct 2024

2/10 Terrible

Sven H.

Stayed 1 night in Oct 2024