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City Hotel Hamburg Mitte

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Photo gallery for City Hotel Hamburg Mitte

Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Lobby
Lobby
Dining

Reviews

7.2 out of 10

Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Parking available
  • Laundry
  • Breakfast available
  • Pet friendly

Explore the area

Map
Amsinckstrasse, 45, Hamburg, HAM, 20097
  • Hamburg Wholesale Market
    7 min walk
  • Mehr!-Theater am Großmarkt
    7 min walk
  • Moenckebergstrasse
    13 min walk
  • Hamburg (HAM)
    36 min drive

Room options

View all photos for Standard Single Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Business Double Room

Premium bedding, pillowtop beds, in-room safe, desk

Business Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite

  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

City Hotel Hamburg Mitte

Hotel in Hamburg-Mitte
This smoke-free hotel features self parking, dry cleaning, and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a TV in a common area, and a front-desk safe are onsite.
City Hotel Hamburg Mitte offers 83 accommodations with safes and hair dryers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads.

This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
City Hotel Hamburg Mitte features multilingual staff, tour/ticket assistance, and dry cleaning/laundry services. Wireless Internet access is complimentary. This Hamburg hotel also offers a front-desk safe, a television in a common area, and an elevator. Parking is available onsite for a surcharge.

City Hotel Hamburg Mitte is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Room service is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 10 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 14 per person

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On a river

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 8.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Self parking fee: EUR 10 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Parking height restrictions apply

Property is also known as

Grand City Hamburg Mitte
Grand City Hotel Hamburg Mitte
Grand City Hotel Mitte
Grand City Mitte
City Hotel Mitte
City Hamburg Mitte
City Mitte
City Hotel Hamburg Mitte Hotel
City Hotel Hamburg Mitte Hamburg
City Hotel Hamburg Mitte Hotel Hamburg

City Hotel Hamburg Mitte Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 56 out of 558 reviews" "
Rating 8 - Good. 278 out of 558 reviews" "
Rating 6 - Okay. 177 out of 558 reviews" "
Rating 4 - Poor. 36 out of 558 reviews" "
Rating 2 - Terrible. 11 out of 558 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Michael

Business traveler
Liked: Staff & service
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2019

8/10 Good

Varun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PERFECT
NICE LOCATION IN CENTRE
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Don't Be Fooled by the Free WiFI
Wifi was a joke, told us it was down because a company had cut the line near a construction site (3 days without Wifi). Each front desk person told us a different answer each time. Location is in an old office building - but only occupies 3 floors of the building 9-11 that we could tell. Very creepy. Room was okay size. Shower was best part of room.
Stayed 3 nights in Oct 2018

8/10 Good

Trevor

Great room, not so great for service
Room was clean and comfortable and spacious. Did not have breakfast so cannot comment on that. Reception and entrance is not at all grand or indeed welcoming. Customer service could use some polish. But as a room for a night it ticks all the boxes
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2018

8/10 Good

Katie, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, don’t let the exterior put you off the rooms have recently been refurbished inside and are lovely. Only issue is that there is nothing around the hotel about a 15 min walk to the central station and shops etc. Metro stop about 8 min walk so good location for links just not a good location if you want a shop or restaurant on the doorstep.
Stayed 3 nights in Jun 2018

6/10 Okay

Lisa

Disliked: Staff & service
Bit out of the way
Hotel was a bit run down but ok for what we wanted. Good 30-45 mins walk from anywhere. Breakfast wasn’t good.

8/10 Good

Violet , UK

Liked: Cleanliness, staff & service
Nice hotel closed to city centre
It's a good opportunity to stay at this hotel as is close to the city centre (only 10 minutes walk ). The room was cleaned every day.
Stayed 3 nights in Mar 2018

6/10 Okay

Margaret, Manchester England

Liked: Cleanliness, staff & service
Disliked: Room comfort
Close to bus route to Station.
When a room is to accommodate 2 persons I would have expected to have 2 armchairs in which to relax. There was only one. Another feature would have been tea and coffee making facilities in the room. This would have been most welcome Particularly in view of the cold weather. Otherwise, we enjoyed our 3 day stay and the breakfast choices were satisfactory.
Stayed 2 nights in Mar 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Average and disappointing
Building scary from outside- ok inside. Breakfast & laundry too expensive. An unpleasant walk from city. Good bathroom.
Stayed 4 nights in Mar 2018

10/10 Excellent

Octavian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Hamburg
Decent, clean and a quiet place to leave in the central of the City

8/10 Good

nadslaw, Worthing, Sussex. UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ticked all the boxes!
Clean. Warm. Easy to get to city centre. Cheap. Perfect for our weekend stay. Good location & great value. The only thing that would have made this better is a kettle/drink making facilities in the room but we went down to the restaurant and got ‘coffee to go’ to take back up to our room as we opted for not having breakfast included.
Stayed 3 nights in Dec 2017

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and the employees were always super helpful and friendly
Stayed 2 nights in Dec 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Short trip in Hamburg
This hotel was fine for my short trip. The wifi wasn't very good. There wasn't much around it for businesses and restaurants. I had to cab or walk to get to most things. Its not far walk maybe 10-15 minutes to library and some shopping and restaurants.
Stayed 5 nights in Oct 2017

8/10 Good

Aimee, UK

Liked: Cleanliness
Disliked: Room comfort
Close to the City Centre
This hotel was perfectly placed close to the city and various tourist sites. The bathroom and room itself were clean along with the corridor areas. An ideal place for those keen on sightseeing!
Stayed 5 nights in Oct 2017

10/10 Excellent

mike, wrexham wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
exactly what i needed
only stayed for one night but everything youd expect , a big shout out to the fella on the reception doing the night shift for finding me a phone charger , without it i would have been in deep doodoo !!!!! boarding pass was on phone plus i was relying on it quite a lot to find my way around so a huge thank you for that
Stayed 1 night in Oct 2017

4/10 Poor

Rick, New Zealand

Disliked: Staff & service
Poor staff attitude
Unfortunately for the hotel they were having issues with the internet not being available. When asked about this I received very grumpy one word answers. There was a real lack of friendliness and no real willingness to explain the situation. I understand they were probably being asked this by all of their guests but the guests do not know what was going on. It was not until a manager came from a back office and explained the situation they i could understand the issue and then I was of course a little more understanding. Possibly the worst staff service I have come across.
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2017

6/10 Okay

Carlos Antonio, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent price for the offer
It was a nice place. Free Wifi, clean room and decent bathroom. Basically what you look for in a small trip to this location. Elevators were a bit dodgy. I would not recommend staying at the 10th floor to someone with claustrophobia.

8/10 Good

Wai kit

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel except the wifi
The room was amazing. Although the out look of the hotel wasn't that great, the room comfortable and clean. Only one thing to complain, the free wifi was always disconnected.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good cheap hotel

6/10 Okay

sarah , Boston, MA. USA

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great rooms in a run down hotel.

8/10 Good

Stanislav, Ukraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel - 10 minutes from Hamburg Bahnhof
We've stayed in a hotel for 4 nights and were generally pleased with the hotel, close to the Central Station, new rooms and nice view.

8/10 Good

Phil, Birmingham

Liked: Cleanliness, staff & service, room comfort
Hamburg
It was a very busy week in Hamburg and the hotel were very helpful with Taxi delays etc.