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Standard Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$105* Per night/room Jun 9 - Jun 10

Family Room, 1 King Bed (Premium)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room with Alsterview

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

1 King Standard Alster View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary. Event facilities measuring 5651 square feet (525 square meters) include conference space. This eco-certified hotel also offers a 24-hour health club, spa services, and a vending machine. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in November 2019.

Crowne Plaza Hamburg - City Alster, an IHG Hotel is a smoke-free property.

  • Express check-in
  • Couples/private dining
  • Elevator
  • Locally-owned & organized tours & activities
  • Number of bars/lounges - 1
  • 24-hour front desk
  • Conference space
  • Billiards or pool table
  • Secured parking
  • Vegan menu options available
  • Tours/ticket assistance
  • Year Built - 1987
  • Electric car charging station
  • Vegetarian menu options available
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Free wired internet
  • Smoke-free property
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • Food and water bowls
  • Safe-deposit box at front desk
  • Conference space size (meters) - 525
  • Spa services on site
  • Number of meeting rooms - 9
  • Distance from property (km) 0
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Conference space size (feet) - 5651
  • Snack bar/deli
  • Banquet hall
  • Laundry facilities
  • Vending machine
  • Total number of rooms - 291
  • Number of floors - 7
  • Number of buildings/towers - 1
  • Multilingual staff
  • 24-hour health club
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Room Amenities

Crowne Plaza Hamburg - City Alster, an IHG Hotel offers 291 accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Television
  • Coffee/tea maker
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Soundproofed rooms
  • Blackout drapes/curtains
  • Shower/tub combination
  • Satellite TV service
  • Free WiFi
  • Pillow menu
  • TV size: 42
  • TV size measurement: inch
  • Deep soaking bathtub
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Housekeeping on request
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Energy-saving switches
  • Area rug/s in room
  • Hardwood flooring in room

Parking

Self parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Food & Drink

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:30 AM and 11:30 AM.

The Restaurant - This buffet restaurant serves breakfast and lunch.

The Plaza - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Sign language-capable staff
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rowing or canoeing on site
  • Boat tours nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for buffet breakfast: approximately EUR 28.50 per person
  • Secured self parking fee: EUR 26 per day
  • Nearby parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at midnight

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Comprehensive food waste policy

Comprehensive recycling policy

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Security system

Property follows guide to reopening vacation rentals (DTV & DFV - Germany)

Debit cards not accepted

Staffed front desk

LGBTQ friendly

Smoke detector

Service animals are allowed

Service animals are exempt from fees/restrictions

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities onsite

Property is cleaned with disinfectant

Staff does not wear personal protective equipment

Mobile key entry is not available

Protective clothing is not available to guests

Food service has not been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are not in place

Contactless check-in is not available

No rollaway/extra beds available

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Property confirms they are implementing enhanced cleaning measures

Parking height restrictions apply

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of EUR 15 per pet, per night
  • Food and water bowls are available
  • Service animals are welcome, and are exempt from fees

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Cashless payment methods are available for all transactions.

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • Crowne Plaza Alster
  • Crowne Plaza Alster Hotel
  • Crowne Plaza Alster Hotel Hamburg City
  • Crowne Plaza Hamburg City
  • Crowne Plaza Hamburg City Alster
  • Hamburg City Alster
  • Crowne Plaza Hamburg - City Alster Hotel Hamburg
  • Hamburg Crowne Plaza
  • Crowne Plaza Hamburg City Alster Hotel

Awards & Affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key (Foundation for Environmental Education)

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Hotel Reviews

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