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east Hotel Hamburg

4.0 star property

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Photo gallery for east Hotel Hamburg

Interior entrance
Exterior detail
Premium bedding, minibar, in-room safe, desk
Sauna, massages
3 bars/lounges

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Gym
  • Room service
  • Parking available
  • Breakfast available

Explore the area

Map
Simon-von-Utrecht-straße 31, Hamburg, HH, 20359
  • Reeperbahn
    ‪3 min walk‬
  • St. Pauli Piers
    ‪10 min walk‬
  • Miniatur Wunderland
    ‪4 min drive‬
  • Hamburg (HAM)
    ‪35 min drive‬

Room options

View all photos for east Splash

east Splash | Premium bedding, minibar, in-room safe, desk

east Splash

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Aqua

Aqua | Premium bedding, minibar, in-room safe, desk

Aqua

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for east Room

east Room | Premium bedding, minibar, in-room safe, desk

east Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for east Suite

east Suite | Living area

east Suite

  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for east Signature

east Signature | Premium bedding, minibar, in-room safe, desk

east Signature

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Loft

Loft | Premium bedding, minibar, in-room safe, desk

Loft

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio

Studio | Premium bedding, minibar, in-room safe, desk

Studio

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

east Hotel Hamburg

4-star Hamburg hotel, connected to a shopping center in Hamburg-Mitte
A full-service spa, a restaurant, and 3 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a sauna, and a 24-hour business center are onsite. Change of towels is available on request.
East Hotel Hamburg offers 167 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include bathrobes, slippers, and hair dryers. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Body & Soul. Services include massages. The spa is equipped with a sauna. The spa is open daily.
In addition to a full-service spa, east Hotel Hamburg features a sauna and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 2153 square feet (200 square meters) include conference space. This luxury hotel also offers spa services, a terrace, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

East Hotel Hamburg is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and noon.
East Restaurant - This restaurant specializes in sushi and serves breakfast and dinner.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (EUR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to noon on weekends; EUR 35 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • East Restaurant

Things to do

  • Full-service spa
  • Gym
  • Sauna

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,153 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2004
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.00 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 35.00 per person
  • Covered self parking fee: EUR 25.00 per day
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

East Hamburg
East Hotel Hamburg
east Hotel
east Hotel Hamburg Hotel
east Hotel Hamburg Hamburg
east Hotel Hamburg Hotel Hamburg

east Hotel Hamburg Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 682 out of 1004 reviews
Rating 8 - Good. 254 out of 1004 reviews
Rating 6 - Okay. 46 out of 1004 reviews
Rating 4 - Poor. 16 out of 1004 reviews
Rating 2 - Terrible. 6 out of 1004 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

sing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

MUSTAFA, EDINBURGH

Stayed 1 night in Sep 2024

8/10 Good

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room design is different, we liked it. We had a lovely garden view. We stayed on weeknights and the club/bar area was quiet. The days were very warm the last week of August, and the AC was adequate. Apparently most accommodations don't have AC, so we felt lucky. We walked everywhere from our hotel to see the sights. Train station close enough to walk, but Uber was easier! The location was ideal for us.
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Torsten

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, close to public transportation and a pharmacy to buy any incidentals you need. Had sushi for room service, was excellent. Would absolutely stay here again
Stayed 2 nights in Jul 2024

10/10 Excellent

Kerstin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir waren jetzt das 2 mal dort und es war beide Male einfach top.Super klasse.Wir kommen wieder
Stayed 1 night in Aug 2024

8/10 Good

Dario

Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique décor. Fun. Only negative was that despite there being an elevator, the hallway had series of stairs that made moving heavy luggage difficult.
Stayed 3 nights in May 2024

8/10 Good

MarcusTulio, Miami Beach

Liked: Cleanliness, staff & service, property conditions & facilities
The toilet and shower have a "funny" smell
Stayed 2 nights in Jun 2024

6/10 Okay

Katie

Traveled with partner
We asked for a quiet room prior to staying and they put us above the bar on our arrival on Friday evening. It’s quite a party bar which is fun when you are downstairs but not so much fun when trying to sleep. There was also a bad smell in the toilet from the drains and the AC wasn’t working. I went to complain and they said they had some problems in the hotel that day and this was the only room available so we had to stay there. The following day coming back from sightseeing in the afternoon we were stopped by a lady from reception who said she had another room available if we wanted to move to a quiet room, but our new room wouldn’t be available for at least another hour but she needed our room back so could we pack up and occupy ourselves for an hour - we declined as it just wasn’t convenient for us. We went up to our room, and we then couldn’t get in - the door lock had gone - they got maintenance out who said it would a 15 min job but it got to near 45 mins and i went to check and he said he would be some time as the complete mechanism had gone. So I went back to Reception who managed to get me another room (they did give us a voucher for the bar whilst we waited). So we ended in relocating to another room, where the AC didn’t work again! In a comedy of errors we then had a knock at the door and a dessert was delivered to us compliments of the hotel - the note with it was welcoming another guest back to the hotel - clearly not meant for us!
Stayed 3 nights in Dec 2023

10/10 Excellent

Phil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great stay. Highly recommended.
Stayed 1 night in Dec 2023

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
very hip
Stayed 3 nights in Oct 2023

10/10 Excellent

Andreas

Stayed 2 nights in Aug 2023

10/10 Excellent

Ashley

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was amazing... only problem was, in the evening around the bar area i was told i could not wear shorts, even though it was so hot in hamburg during our stay and i was a guest staying at the hotel. I was made to go and change attire or i could not be around the bar. I have never experienced this before.
Stayed 2 nights in Jun 2023

8/10 Good

Mark

Traveled with group
Liked: Cleanliness, staff & service
Lovely Boutique Style Hotel a few Minutes walk from the Madness of the Reepabhan, Very Clean and Room had everything you’d need.
Stayed 2 nights in Jun 2023

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super-trendy in St. Pauli
The hotel is conveniently located near St. Pauli's bars and clubs (and more dodgier scenes) but stands in stark contrast to them, with a modern, elegant and extremely trendy design and vibe. This applies to the fusion of modern materials and colors with the old industrial red brick and large arched windows, as it does to the lobby and hippest lively bar that was completely full on the weekend nights, with a dj, Japanese food and creat cocktails. Rooms are beautiful too and comfortable. We were in the Splash room which we loved, but for those looking for complete privacy - beware: the AMAZING bath tub IS open to the rest of the room (the toilet, however, isn't). And we would have loved to have a few more channels in English on TV.
Stayed 2 nights in Mar 2023

8/10 Good

Giorgio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was ready before noon, which for overseas travelers is a great feature due to lack of sleep and jet lag. Check in easy. The property needs some updating and some decorative elements are heavy and out of fashion.
Stayed 2 nights in Aug 2022

10/10 Excellent

Benjamin, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff I encountered were friendly, and check-in/out were done efficiently. Room was a good size and design was unique throughout the property. Location is convenient with a short walk to the U-bahn Reeperbahn.
Stayed 1 night in Aug 2022

8/10 Good

Craig

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel, bad restaurant.
Hotel is great, great rooms and great location. Restaurant is not good at all in fact it is worse then that it is rubbish and to be avoided. Fortunately lots a good places to eat close by.
Stayed 2 nights in Aug 2022

8/10 Good

Rasmus

Stayed 2 nights in Aug 2022

10/10 Excellent

Jalel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Saad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels in whole Europe
Its spacious, comfortable, beautifully designed and in great location.. perfect value to price
Stayed 3 nights in Jul 2022

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022