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GINN Hotel Hamburg Elbspeicher

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for GINN Hotel Hamburg Elbspeicher

Front of property
Rooftop terrace
Superior Double Room, River View | 1 bedroom, in-room safe, individually decorated, individually furnished
Daily buffet breakfast (EUR 22.50 per person)
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
Grosse Elbstrasse 39, Hamburg, 22767
  • Fish Market
    6 min walk
  • St. Pauli Piers
    13 min walk
  • Operettenhaus
    18 min walk
  • Hamburg Finkenwerder Airport (XFW)
    38 min drive

Room options

View all photos for Superior Suite

1 bedroom, in-room safe, individually decorated, individually furnished

Superior Suite

  • 269 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite

Standard Suite | Living area | 50-cm Smart TV with premium channels, TV

Standard Suite

  • 269.0 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, River View

Superior Double Room, River View | 1 bedroom, in-room safe, individually decorated, individually furnished

Superior Double Room, River View

  • 172 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double or Twin Room

View from room

Comfort Double or Twin Room

  • 204 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, individually decorated, individually furnished

Standard Double Room

  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hotel Hafen Hamburg

Pet friendly
Free WiFi
Restaurant
Breakfast available
4.3 out of 5, Excellent, (1001)
The price is $148
per night
$159 total
includes taxes & fees
Dec 17 - Dec 18
Hotel Hafen Hamburg

About this property

GINN Hotel Hamburg Elbspeicher

4-star hotel in Altona
This smoke-free hotel features a bar/lounge, a rooftop terrace, and a 24-hour business center. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space. Housekeeping is available on request.
GINN Hotel Hamburg Elbspeicher offers 130 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Smart televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

This Hamburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A computer station is located on site and wireless Internet access is complimentary. This 4-star property offers access to a 24-hour business center. A bar/lounge is on site where guests can unwind with a drink. Event facilities measuring 1722 square feet (160 square meters) include conference space. This business-friendly hotel also offers a rooftop terrace, a vending machine, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

GINN Hotel Hamburg Elbspeicher is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
GINN - This restaurant overlooks the ocean. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 27.50 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 22.50 for adults and EUR 15 for children
  • A bar/lounge

Restaurants on site

  • GINN

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,722 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • On a river
  • Rooftop terrace

Accessibility

  • Elevator

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-cm smart TV with premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 25
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out fee: EUR 25
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival
Prior to arrival, you must complete online registration via a secure link

Access methods

Access code, staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 22.50 for adults and EUR 15 for children
  • Covered self parking fee: EUR 27.50 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 25 (subject to availability)
  • Late check-out fee: EUR 25
  • Rollaway bed fee: EUR 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

TOP Ginn Hotel Elbspeicher
TOP Ginn Hamburg Elbspeicher
TOP Ginn Elbspeicher
GINN Hotel Elbspeicher
GINN Hamburg Elbspeicher
GINN Elbspeicher
Hotel GINN Hotel Hamburg Elbspeicher Hamburg
Hamburg GINN Hotel Hamburg Elbspeicher Hotel
Hotel GINN Hotel Hamburg Elbspeicher
GINN Hotel Hamburg Elbspeicher Hamburg
TOP Ginn Hotel Hamburg Elbspeicher
Ginn Hamburg Elbspeicher
GINN Hotel Hamburg Elbspeicher Hotel
GINN Hotel Hamburg Elbspeicher Hamburg
GINN Hotel Hamburg Elbspeicher Hotel Hamburg

GINN Hotel Hamburg Elbspeicher Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 63 out of 186 reviews" "
Rating 8 - Good. 72 out of 186 reviews" "
Rating 6 - Okay. 28 out of 186 reviews" "
Rating 4 - Poor. 13 out of 186 reviews" "
Rating 2 - Terrible. 10 out of 186 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very nice, comfy and stylish. The bed was very comfortable, the bathroom is well appointed with a great shower. There wasn't air conditioning in my room which did make it a little warm but not unbearable. I would recommend to others
Stayed 2 nights in Aug 2024

8/10 Good

Guy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only minor gripe is the eco-friendly airline-style toilet flush, which is ludicrously loud.
Stayed 2 nights in Jun 2024

8/10 Good

Simon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and nice rooms
Stayed 2 nights in Feb 2024

6/10 Okay

David

Business traveler
Liked: Cleanliness, property conditions & facilities
Simply too noisy
I stayed here because of the convenient location during a business event I was attending. Parking with a large car was impossible, I had to park in the nearby Holzhafen Parkhaus which was much better. Noise level within the building is terrible, noisiest room I have stayed in in years. They use some sort of vacuum drainage system for toilets, sink and shower, sounds like in an airplane. The problem is, you can hear it very well from adjacent rooms as well. People walking upstairs or in the hallways, sound like they are walking right next to you. Not a fan of carpets in general but honestly this hotel would need carpets to make the noise level acceptable. The room was modern and fairly clean, no complaints there. I don't think I would stay here again. Service was ok, not super friendly but not too bad either.
Stayed 3 nights in Nov 2023

2/10 Terrible

Michael

Stayed 2 nights in Sep 2023

8/10 Good

Lois

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, great view from the River view room
Good Hotel, not so great area, witnessed a mugging and a woman with a needle hanging out of her arm on arrival to the area, living in London for the last 20 yrs I thought I was quite unshockable. Hotel not ideal to stay with luggage, lots of steps to carry your luggage up. Might be a lift in the car garage but no signs to send newly arriving guests in that direction. Check in good, bar didn’t seem to understand how their card machine worked but on reading the instructions booklet them managed. River side room was fantastic. The view over the river was incredible. Clean room. Very hot at night even with the fan but this can’t be helped. Very very very slippery floor in the room and even worse in the bathroom, do not stay if you have any problems with mobility, although with all the steps to get in anyone with reduced mobility wouldn’t be able to get in! I liked the vending machines. Some more lighting in the corridors would have been good or automatic lights. Otherwise I’d stay again, with my husband or a friend. Wouldn’t feel safe walking around alone.
Stayed 1 night in Aug 2023

8/10 Good

Craig

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2023

8/10 Good

Rasmus

Stayed 1 night in Jul 2023

2/10 Terrible

xiangdong

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

4/10 Poor

Kathryn

Liked: Staff & service
For the price of the hotel, I expected a relatively decent sized room. The room was a tiny, dark room on a central atrium with no natural light. It was the sort of room I'd expect to get in New York where space is a premium, not Hamburg. Really disappointing given that the hotel is in such a lovely location. Breakfast on the top floor was the only positive thing.
Stayed 2 nights in Apr 2022

10/10 Excellent

Katja

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Cagri

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and stylish hotel
It was just for one night stay, although the room was quite small it was designed quite useful and stylish. Hotel staff was very kind and helpful, the hotel located at a nice spot in the city. If you like warm room it might be a bit cold for you, there is no adjustable aircon in the room, it is central heat system and I had to ask for an external heater. I can recommend this hotel to everyone
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
tiny rooms
The rooms look very stylish but our ‘superior’ room was tiny! The drain system makes a very loud sound every time you flush the toilet or use the shower, and you can hear those of neighbouring rooms which can make for a very noisy night. They provide a cafetière in the room, but no coffee! You have to go to reception and ask for it. It’s just a pain, why not leave some in the room? They do room service apparently, but there’s no menu and no phone in the room to order it. On the plus side, the view of the river is amazing, and the beds are very comfy. Overall, I expected a better overall experience for the price.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from the 8th floor over looking the docks at night are great. Rooms simple and clean. Could do with harder pillows for neck support
Stayed 4 nights in Dec 2019

4/10 Poor

BEAT Mobility Services

Business traveler
Liked: Cleanliness
Disliked: Room comfort
There's no sign to find the reception, which is not obvious that is located on the 8th floor, the room is very noisy and there
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GINN Hamburg
Hotel was very located for the business trip I was on. In-room facilities like tea and coffee left a lot to be desired. The hotel has a vacuum toilet flush system, the noise from which permeates the walls into neighboring rooms. Other than that the rooms are very nice, modern and comfortable.
Stayed 4 nights in Nov 2019

10/10 Excellent

Geoffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Stayed 3 nights in Nov 2019

8/10 Good

Timo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Modern stay in central location
The hotel is very modern and offers great view ver the Harbour. We found it to be quite noisy especially with an open window due to the paved street outside with cars passing. Other than that, very modern, clean and comfortable room.
Stayed 3 nights in Oct 2019

6/10 Okay

Marek

Business traveler
Liked: Cleanliness, staff & service
“Go green” hotel
This is kind of concept hotel focused on “green” life i.e. no meat for breakfast, toilets working like in the airplane (very noisy), the same with showers. All good as long as you are taking shower and this suction sounds are every 30 seconds. However, when all of the guests are taking showers when you are trying to sleep, well very noisy in your room as well. The staff of this hotel is very helpful and very friendly!! The rooms very clean and with quite nice design. Overall it is nice hotel with a “go green” twist.
Stayed 3 nights in Oct 2019

4/10 Poor

Andy

Business traveler
Liked: Cleanliness, property conditions & facilities
Disappointing and noisy
This hotel is rather strange as the reception is on the 7th floor and the rooms below. This means that check in and check out take longer than they need to. The corridors to the rooms are also very dark, in fact they are painted black. The room was pleasant but noisy which meant a poor night of sleep. There also didn’t appear to be aircon but only a small desktop fan which was surprising for a 4* hotel. Staff didn’t care to ask ‘how was your stay’ at checkout and generally didn’t seem that interested.
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Good location, no air con at 33degrees Celsius. No information given at check on
Stayed 4 nights in Aug 2019

10/10 Excellent

SÉBASTIEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

Mike

Liked: Staff & service
Disliked: Room comfort
Disappointing for the price.
It seems like a missed opportunity for this newly built hotel. Reception on the top floor was a bit strange and the industrial design in the rooms left if feeling cold. It nearly always happens when I book through Hotels.com that I get the lowest quality room in the category, even if the hotel is empty. My room was road side not river and the road is cobbled so cars driving up and down all night make so much noise, take ear plugs. The bed sheets seemed old and well used and the pillows had a strong smell from the previous occupants. Wont be back.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019