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Grand Cascades Lodge

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Cascades Lodge

Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers
Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers
Interior entrance
Terrace/patio
Suite, 2 Twin Beds (Waters Edge Vista Suite) | Private kitchen | Oven, dishwasher, coffee/tea maker, cookware/dishes/utensils

Reviews

8.0 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Bar
  • Room service
  • Spa
  • Parking available

Explore the area

Map
3 Wild Turkey Way, Hamburg, NJ, 07419
  • Crystal Springs Golf Resort
    7 min walk
  • Springs Bistro
    1 min walk
  • Landing Lake Hopatcong Station
    34 min drive
  • Morristown, NJ (MMU-Morristown Municipal)
    53 min drive

Room options

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About this property

Grand Cascades Lodge

Hamburg resort steps from Crystal Springs Golf Resort
This smoke-free resort features 3 restaurants, 2 outdoor pools, and a full-service spa. Self parking is free. Additionally, a golf course, an indoor pool, and 2 bars/lounges are onsite.
Grand Cascades Lodge offers 250 air-conditioned accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels and pay movies.

This Hamburg resort provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 36-hole golf course. 2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Reflections Spa & Salon has 10 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Grand Cascades Lodge features a full-service spa, a golf course, and 2 outdoor swimming pools. Dining is available at one of the resort's 3 restaurants. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wired and wireless Internet access is available for a surcharge.

Business-related amenities consist of a 24-hour business center and 12 meeting rooms. This family-friendly resort also offers an indoor pool, a seasonal outdoor pool, and spa services. Guests can use the health club at a partner property. Complimentary self parking is available on site, along with a car charging station.

Grand Cascades Lodge is a smoke-free property.

Restaurant Latour - This fine-dining restaurant serves dinner only.
Crystal Tavern - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Springs Bistro - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Biosphere Cafe - Onsite café. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Valet parking on site (USD 20 per stay; includes in/out privileges)

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar

Restaurants on site

  • Biosphere Cafe
  • Crystal Tavern
  • Restaurant Latour
  • Springs Bistro

Things to do

  • 2 outdoor pools
  • 36-hole golf course
  • Full-service spa
  • Golf driving range
  • Golf lessons
  • Indoor pool
  • Shopping
  • Ski passes
  • Ski storage

Family friendly

  • 2 outdoor pools
  • In-room babysitting (surcharge)
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference space

Outdoors

  • Firepit
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • Elevator

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Limited room service
  • Oven

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10.0 per day

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 20 per stay (in/out privileges)
  • Crib (infant bed) fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

The seasonal pool will be open from June to September
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Grand Cascades Lodge Hamburg
Grand Cascades Lodge
Grand Cascades Hamburg
Grand Cascades
Grand Cascades Hotel Hamburg
Hotel Grand Cascades
Hotel Grand Cascades
Grand Cascades Lodge Resort
Grand Cascades Lodge Hamburg
Grand Cascades Lodge Resort Hamburg

Grand Cascades Lodge Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 91 out of 224 reviews" "
Rating 8 - Good. 68 out of 224 reviews" "
Rating 6 - Okay. 33 out of 224 reviews" "
Rating 4 - Poor. 20 out of 224 reviews" "
Rating 2 - Terrible. 12 out of 224 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Casey

Disliked: Room comfort
Overrated - Not worth the $$
bed was hard as a rock, absolutely awful for a $600 a night hotel..golf courses were beautiful though
Stayed 2 nights in Jun 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in May 2021

10/10 Excellent

Zankhana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I didn’t like the room I didn’t like the staff or how you pay so much to pay more the activities there
Stayed 1 night in Mar 2021

4/10 Poor

Verified traveler

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even with COVID amenities were available with some limitation.
Stayed 2 nights in Jan 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Wow. Overpriced, pool not like the pictures... crowded pool area.
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveler

Stayed 2 nights in Dec 2020

8/10 Good

Verified traveler

Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely go to relax
A great trip to Grand Cascades! The pool is absolutely incredible and the service in general is amazing. Great job with masks and social distancing. We went a Sunday through Tuesday and barely saw other guests. Staff all wearing masks over their noses.
Stayed 2 nights in Oct 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2020

8/10 Good

Verified traveler

Stayed 2 nights in Sep 2020

2/10 Terrible

AntoniaMeditz, New York

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Over priced and not worth a two night/three day stay.... where do I begin... first let’s start with when we arrived the pool was closed for what reason I don’t know ... secondly really wanted to do so many activities and tried to reserve all of them and they were all booked up for the weekend ???? How do you not state on your website that reservations are a must for all activities. As a person who has never been to this hotel I assure you I didn’t just imagine I was paying 1500 dollars for a room for two nights and to use a pool! Ridiculous. Not to mention that both restaurants were also reserved up for dinner so my boyfriend and I had to go off hotel resort and get dominos some where. Over all the hotel was pretty DONT get me wrong .. but I could of easily paid half of what we paid for a better experience and more activities some where else! Wish we really could of did the wine tour or class or even the yoga. LETS also mention the spa was completely booked up for the whole weekend and we couldn’t even get massages. When a week prior to my reservation I called the spa and no one got back to me until the day of my stay. Overall not worth my time.
Stayed 2 nights in Aug 2020

8/10 Good

Sebastiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

4/10 Poor

Verified traveler

Traveled with partner
At this price point, this is not the relaxing adult vacation we were thinking of. Small children crowding the pools. A child in only underpants in the biosphere pool. No adult pool. Large families with lots of children. Resort seemed to be run by teenagers, with 20 year olds at front desk. No chair to sit on in our room. Only one wastebasket. No hotel information in room. I’ve stayed at other hotels at one third the price that were better appointed and just as nice. Grounds are beautiful. This resort has great possibilities, but needs much better management.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2020

4/10 Poor

Verified traveler

Stayed 1 night in Aug 2020

2/10 Terrible

D.Meneus, Brooklyn NY

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would advise anyone planning on staying here not to. There’s a valet who doesn’t park cars. Just stands there on his phone not even acknowledging guest unless they’re white. The front desk staff is rude and I believe it’s because we were black. They gave us a room the size of a closet with no microwave, hair dryer or a refrigerator. When we asked to upgrade they told us we can only do it through Expedia. We called Expedia and they told us the hotel has to do that. Expedia called the hotel and the front desk never answered the phone. We called housekeeping and the room service number throughout our stay and not once they picked up the phone. The food was the only ok thing on the trip because one of the waiters was sweet and the host. I would never come back here or bring my family here on a trip.
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveler

Excellent customer service and clean place Definitely we come back soon😁
Stayed 1 night in Jul 2020

8/10 Good

Csaba

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, not quite exceptional
We had a great time, room was nice and large. Full kitchen, no microwave though.... bed was comfy, some of the other furniture not so much. Pool is awesome, we all enjoyed it... most of the staff was accommodating, some wasn't going the extra mile....a/c units are very loud. Bathrooms are nice, some fixtures need to be updated (toilet, shower) . Could install larger jacuzzi tub. Overall good experience, great views...
Stayed 2 nights in Jul 2020

2/10 Terrible

Verified traveler

Stayed 1 night in Jun 2020