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Grand Elysee Hamburg

5.0 star property
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Photo gallery for Grand Elysee Hamburg

Penthouse (Suite) | Premium bedding, down comforters, minibar, in-room safe
Sundeck
Body treatments, body scrubs, facials, massages
Reception hall
4 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Spa
  • Pet friendly
$257
includes taxes & fees
Sep 14 - Sep 15

Explore the area

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Rothenbaumchaussee 10, Hamburg, HH, 20148
  • Congress Center Hamburg
    ‪3 min walk‬
  • Hamburg Messe and Congress
    ‪12 min walk‬
  • Hamburg City Hall
    ‪17 min walk‬
  • Hamburg (HAM)
    ‪12 min drive‬

Room options

View all photos for Room (Courtyard)

Room (Courtyard) | Premium bedding, down comforters, minibar, in-room safe

Room (Courtyard)

10.0 out of 10
Exceptional
(4 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Park South)

Premium bedding, down comforters, minibar, in-room safe

Room (Park South)

9.4 out of 10
Exceptional
(40 reviews)
  • 377 sq ft
  • Park view
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room (Grand)

Classic Room (Grand) | Premium bedding, down comforters, minibar, in-room safe

Classic Room (Grand)

9.8 out of 10
Exceptional
(23 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Alcove)

Room (Alcove) | Premium bedding, down comforters, minibar, in-room safe

Room (Alcove)

9.6 out of 10
Exceptional
(17 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Penthouse (Suite)

Penthouse (Suite) | Premium bedding, down comforters, minibar, in-room safe

Penthouse (Suite)

8.0 out of 10
Very good
(3 reviews)
  • 700 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Grand Elysee Hamburg

5-star Hamburg hotel, connected to a rail/subway station in Eimsbuettel
4 restaurants, a full-service spa, and an indoor pool are available at this hotel. WiFi in public areas is free. Other amenities include 3 bars/lounges, a fitness center, and a poolside bar.
Grand Elysee Hamburg offers 510 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

This Hamburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Elyseum. Services include facials, body scrubs, and body treatments.
In addition to a full-service spa, Grand Elysee Hamburg features an indoor pool and a hot tub. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. A computer station is located on site and wired and wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 34498 square feet (3205 square meters) include conference space. This luxury hotel also offers a fitness center, a sauna, and a rooftop terrace. Onsite parking is available (surcharge), along with a car charging station. The property offers extended parking privileges to guests.

Grand Elysee Hamburg has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
Piazza Romana - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner.
Brasserie Flum - This brasserie specializes in French cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Top 7 - This rooftop bar specializes in Asian cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open select days.
Boulevard Café - This café serves breakfast, lunch, dinner, and light fare. Open daily.
THEO'S - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
24-hour room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 32 per day)
  • Valet parking on site (EUR 32 per day)
  • Extended parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 34 per person
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Boulevard Café
  • Brasserie Flum
  • Piazza Romana
  • THEO'S
  • Top 7

Things to do

  • Arcade/game room
  • Art gallery
  • Designer stores
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 34,498 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 34 per person
  • Self parking fee: EUR 32 per day
  • Valet parking fee: EUR 32 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 stars.

Property is also known as

GRAND ELYSEE Hamburg
GRAND ELYSEE Hamburg Hotel
Hamburg GRAND ELYSEE
Hotel Grand Elysee
Grand Elysee Hotel
Grand Elysee
Grand Elysee Hamburg Hotel
Grand Elysee Hamburg Hamburg
Grand Elysee Hamburg Hotel Hamburg

Grand Elysee Hamburg Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 775 out of 1006 reviews
Rating 8 - Good. 168 out of 1006 reviews
Rating 6 - Okay. 45 out of 1006 reviews
Rating 4 - Poor. 10 out of 1006 reviews
Rating 2 - Terrible. 8 out of 1006 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Robert

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Booked nice hotel like a steak steak restaurant was closed that night tried booking spa twice in advance before arrival no response tried on arrival was full
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness
Stayed 3 nights in Apr 2025

6/10 Okay

Corinne

Business traveler
Liked: Cleanliness
I found this property to be underwhelming for the price. The air conditioning didn't work and I had to get a stand up fan for the whole stay. The room was dated. I don't like how the doors open outwards and feel that is a bit of a security issue especially for women staying on their own. The bedding was very ordinary with just a bottom sheet and comforter..no other sheet. The gym was tiny and often crowded. The spa's looked beautiful but feel some of that space could be better dedicated to a slightly bigger workout facility. The breakfast that was included was nice. The service at the eateries was hit and miss. No one wanted to make an attempt to communicate in English. I think the staff should have the basics. The steak in the steak house is priced per 100grams and if you don't notice it on the menu before you walk in you can end up overpaying than what you had originally planned. I thought having to pay for the coffee in gym was unreasonable. I like to have a cup before I work out in the morning and before I hit breakfast and had to pay for it. Whereas had I had breakfast before my workout, coffee would have been unlimited. I just don't feel there is value nor would I say this is a 5 star hotel. I would rate it as a 4 star perhaps that needs a renovation. I will be staying at another hotel next year.
Stayed 5 nights in Apr 2025

10/10 Excellent

Mohammad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy in Hamburg

I went to conference and the hotel was close by. It’s located near everything central in Hamburg. The valet service is comprehensive and front of house staff are very attentive in regards to taking care of taxis and welcoming you to the hotel. Check in staff are all friendly and fun. The rooms are very European and basic styling but they are generously proportioned and well cleaned. In fact, the cleanliness was very high. This is a good hotel, it won’t disappoint.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jack

Stayed 1 night in Apr 2025

8/10 Good

Jack

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Tobias

Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Kien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with friendly staff
Stayed 6 nights in Oct 2024

10/10 Excellent

Nadja, New York

Stayed 2 nights in Dec 2024

10/10 Excellent

Nadja, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been coming here for years cause we like that it has everything under one roof from spa,gym and pool to great dining and bar options and everything is top level - and this time we attended the NYE/Silvester Party. What an amazing experience!
Stayed 2 nights in Dec 2024

10/10 Excellent

Kathie

Traveled with family
Stayed 2 nights in Dec 2024

10/10 Excellent

Joergen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service and hotel

Excellent hotel. Kind staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lance, West Palm Beach

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and service. Food was excellent. Well done
Stayed 4 nights in Dec 2024

10/10 Excellent

Carola

Very nice hotel. Helpful staff. Beautiful large swimming pool.
Stayed 1 night in Nov 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Olga

Stayed 1 night in Oct 2024

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel with some lovely restaurants (albeit expensive) in a very nice area. Walking distance around 15 minutes to the main area of the city. Staff at the front desk were helpful but the checkin person was slightly abrupt/not very smiley! The room was very nice only downsides were the TV had only a few English channels and these were news, the options to use your own TV accounts were helpful but the connection was really slow and programs kept buffering which was frustrating. No kettle or coffee machine in the room was really disappointing for a 5 star hotel, seems to be a way of forcing you to order room service which was extremely expensive. Buffet breakfast was good, very busy on the weekend but still received good service. The spa was lovely, enjoyed a very good massage and the pool facilities, pool was extremely busy with lots of young children on the Friday afternoon which wasn’t very enjoyable, other times it was nice and peaceful. Be warned the sauna area is no clothes!!! Overall a lovely stay just a few points to improve on.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

best hotel in Hamburg

they were so friendly and nice. I highly recommend this hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Louis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Fahim

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024