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Grand Elysee Hamburg

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Elysee Hamburg

Exterior
Indoor pool, sun loungers
Exterior
Room (Courtyard) | Premium bedding, down comforters, minibar, in-room safe
Daily buffet breakfast (EUR 34 per person)

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Pet friendly
    Pet friendly
  • Parking available
    Parking available
  • Gym
    Gym

Explore the area

Map
Rothenbaumchaussee 10, Hamburg, HH, 20148
  • Congress Center Hamburg
    6 min walk
  • Jungfernstieg
    9 min walk
  • Planten un Blomen
    10 min walk
  • Hamburg (HAM)
    26 min drive

Room options

View all photos for Room (Courtyard)

Room (Courtyard) | Premium bedding, down comforters, minibar, in-room safe

Room (Courtyard)

  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Park South)

Premium bedding, down comforters, minibar, in-room safe

Room (Park South)

  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room (Grand)

Classic Room (Grand) | Premium bedding, down comforters, minibar, in-room safe

Classic Room (Grand)

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Alcove)

Room (Alcove) | Premium bedding, down comforters, minibar, in-room safe

Room (Alcove)

  • Sleeps 4
  • 1 Double Bed

View all photos for Penthouse (Suite)

Penthouse (Suite) | Premium bedding, down comforters, minibar, in-room safe

Penthouse (Suite)

  • Sleeps 2
  • 1 Double Bed

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The price is $286
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$323 total
includes taxes & fees
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About this property

Grand Elysee Hamburg

5-star Hamburg hotel, connected to a shopping center in Eimsbuettel
4 restaurants, a full-service spa, and an indoor pool are available at this hotel. WiFi in public areas is free. Other amenities include 3 bars/lounges, a fitness center, and a sauna.
Grand Elysee Hamburg offers 510 air-conditioned accommodations with minibars and espresso makers. Accommodations offer separate dining areas. Beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

This Hamburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Elyseum. Services include facials, body scrubs, and body treatments.
In addition to a full-service spa, Grand Elysee Hamburg features an indoor pool and a sauna. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. A computer station is located on site and wired and wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 34498 square feet (3205 square meters) include conference space. This luxury hotel also offers a fitness center, a rooftop terrace, and spa services. Onsite parking is available (surcharge), along with a car charging station. The property offers extended parking privileges to guests.

Grand Elysee Hamburg has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
Piazza Romana - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner.
Brasserie Flum - This brasserie specializes in French cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Top 7 - This rooftop bar specializes in Asian cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open select days.
Boulevard Café - This café serves breakfast, lunch, dinner, and light fare. Open daily.
THEO'S - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
24-hour room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 30 per day)
  • Valet parking on site (EUR 30 per day)
  • Extended parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 34 per person
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Boulevard Café
  • Brasserie Flum
  • Piazza Romana
  • THEO'S
  • Top 7

Things to do

  • Arcade/game room
  • Art gallery
  • Designer stores
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Playground
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 34,498 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 34 per person
  • Self parking fee: EUR 30 per day
  • Valet parking fee: EUR 30 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 stars.

Property is also known as

GRAND ELYSEE Hamburg
GRAND ELYSEE Hamburg Hotel
Hamburg GRAND ELYSEE
Hotel Grand Elysee
Grand Elysee Hotel
Grand Elysee
Grand Elysee Hamburg Hotel
Grand Elysee Hamburg Hamburg
Grand Elysee Hamburg Hotel Hamburg

Grand Elysee Hamburg Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 769 out of 1000 reviews" "
Rating 8 - Good. 169 out of 1000 reviews" "
Rating 6 - Okay. 45 out of 1000 reviews" "
Rating 4 - Poor. 8 out of 1000 reviews" "
Rating 2 - Terrible. 9 out of 1000 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
We would stay here again
Stayed 1 night in Aug 2024

8/10 Good

Mohammad

Stayed 1 night in Aug 2024

10/10 Excellent

Entela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel.
Stayed 2 nights in Jun 2024

10/10 Excellent

Karina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby decor - plants, water features, artworks. Lovely large bedroom and bathroom. Restful spa area, Helpful staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazingly stay, would highly recommend. Will definitely be back.
Stayed 4 nights in Jul 2024

10/10 Excellent

Edna

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good but not 5* good
The hotel feels a bit 90s, well kept but dated. Service was ok. I arrived 8pm on Sunday and desperately needed a U.K. to EU converter to do some work. After being told they ran out because it’s so busy I went down to reception to double check and found multiple ones. We asked for a breakfast box only to find out it was forgotten about when we went to pick it up from reception in the morning. Gym is tiny for this size hotel, couldn’t find a single free machine had to come back at 9pm. No coffee/tea facilities in the room. Overall it wasn’t a bad stay, rooms were clean, beds comfy, location is good, breakfast was decent and service was friendly. But I would try other 5* hotels in Hamburg for rushing back.
Stayed 4 nights in Jul 2024

10/10 Excellent

stefan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand Elysee Hamburg was overall the best hotel I stayed in. And that's really saying a lot.
Stayed 2 nights in Aug 2023

6/10 Okay

sam, Edmonton

Liked: Cleanliness, property conditions & facilities
At the reception the staffs are arrogant. We had a broken safe that was not fixed during our three day stay. Breakfast could be better for a five star hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Amer, newport beach

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect thank you
Stayed 3 nights in Jul 2024

8/10 Good

Ambrosian

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Jun 2024

10/10 Excellent

david

Stayed 2 nights in Jul 2024

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great long weekend with family
Everything top, great choice of restaurants, nice SPA, friendly staff. In the bar they even made a Shirley Temple for our daughter who was really delighted that they have it in good old Germany. Location is quiet but still walking distance to all the action in Hamburg.
Stayed 2 nights in Jun 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities
Jice hotel
Stayed 4 nights in Jun 2024

10/10 Excellent

Ergys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in Hamburg!
We only stayed one night, but all of the staff were top-notch and there were several little touches that made our kids feel special (like child-sized robes and slippers). Highly recommend this property.
Stayed 1 night in Jun 2024

8/10 Good

Keith

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location and facilities are excellent. However now charging €12.00 for tea/coffee facilities in the room. The rooms no longer have individual iron/ironing board either. Not very convenient for a business traveller.
Stayed 2 nights in May 2024

10/10 Excellent

Asad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible experience
Incredible venue. I loved the wellness center, vibe, aesthetic.
Stayed 1 night in May 2024

10/10 Excellent

stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Sorangher, North Babylon

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Beautiful Hotel, the first guy at the front desk was friendly, helpful, other front desk not too friendly. At breakfast time one lady is always watching you, what you eat, what you do, you feel like you’re doing something wrong when you get up to get your food, it’s a buffet, she came to us in a bad way to tell us , to do not use the glass cups to serve yogurt, because it’s going to be difficult for them to wash the glass. Check out, do it on time because you have to make a line and wait for your turn until they finish check ins. I won’t stay there any more, just for the unfruitful and unhappy staff.
Stayed 1 night in May 2024

10/10 Excellent

Jan, West Vancouver

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful customer service, clean, excellent location and beautiful property. We’ll be back!
Stayed 1 night in May 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An extremely high-quality five star hotel would definitely visit again myself and my wife had a fantastic four day break.
Stayed 4 nights in Apr 2024

10/10 Excellent

Rachel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, lovely balcony
our stay was perfect. The only way to better it would be to include a kettle in the room. Us English like a cuppa first thing. Otherwise it was great. Lovely pool, lovely team. Thank you
Stayed 1 night in Apr 2024