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HENRI Hotel Hamburg Downtown

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Photo gallery for HENRI Hotel Hamburg Downtown

Front of property - evening/night
Lobby sitting area
Front of property - evening/night
Suite | Living area | 32-inch flat-screen TV with satellite channels, TV
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Pet friendly
  • Parking available

Explore the area

Map
Bugenhagenstr. 21, Hamburg, HH, 20095
  • Hamburg City Hall
    ‪7 min walk‬
  • Miniatur Wunderland
    ‪16 min walk‬
  • Elbe Philharmonic Hall
    ‪20 min walk‬
  • Hamburg (HAM)
    ‪15 min drive‬

Room options

View all photos for L-Studio

L-Studio | Room amenity

L-Studio

9.6 out of 10
Exceptional
(10 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for M-Studio

M-Studio | 1 bedroom, premium bedding, in-room safe, individually decorated

M-Studio

9.2 out of 10
Wonderful
(66 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite

Suite | 1 bedroom, premium bedding, in-room safe, individually decorated

Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

HENRI Hotel Hamburg Downtown

Hamburg hotel connected to a shopping center in Hamburg City Center
A 24-hour fitness center, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a sauna, coffee/tea in a common area, and a business center.
HENRI Hotel Hamburg Downtown offers 65 accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

HENRI Hotel Hamburg Downtown features a sauna and a 24-hour fitness center. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

A business center is on site. This business-friendly hotel also offers a library, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

HENRI Hotel Hamburg Downtown is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Languages

Arabic, English, Farsi, German, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 20 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 19 for adults and EUR 19 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle tours
  • Library
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.00 for adults and EUR 19.00 for children
  • Self parking fee: EUR 20 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • A kitchen/kitchenette is available for an additional fee
  • Facilities fee: EUR 15 per person, per stay and includes use of: sauna

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

HENRI Hamburg Downtown
HENRI Hotel
HENRI Hotel Hamburg Downtown
Hotel HENRI
Henri Hamburg Downtown Hamburg
HENRI Hotel Hamburg Downtown Hotel
HENRI Hotel Hamburg Downtown Hamburg
HENRI Hotel Hamburg Downtown Hotel Hamburg

HENRI Hotel Hamburg Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 731 out of 1000 reviews
Rating 8 - Good. 217 out of 1000 reviews
Rating 6 - Okay. 35 out of 1000 reviews
Rating 4 - Poor. 13 out of 1000 reviews
Rating 2 - Terrible. 4 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandra

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and good location to explore Hamburg.
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central Boutique Hotel

My second time staying at this hotel. Friendly and helpful staff, different but good quality breakfast, boutique decor, quiet (despite adjacent building work), and centrally located. I will be back!
Stayed 2 nights in Mar 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay at The Henri Hotel

Hotel is located close to Central Station and within easy access of the underground network. Staff were fantastic and very helpful as a first time visitor to Hamburg. Would definitely stay here again
Stayed 4 nights in Feb 2025

10/10 Excellent

Russell

Excellent stay!
Stayed 1 night in Feb 2025

10/10 Excellent

Yuliia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great, but there is a construction area just opposite to the hotel... I was notified about it, but AFTER I made a booking. On my opinion such things should be known in advance, because for some people it could be crucial... Except of it, everything else was just perfect, the lobby and rooms are very stylish and cosy, the breakfast is excellent as well.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Construction site spoiling a great hotel

Great hotel that I have stayed at numerous times. Unfortunately major building works directly opposite meant construction noise from 0700 until after 2200. Will be avoiding until the works are finished but will return when things are back to normal
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Faultless

We had a fantastic stay here. Room was nice and clean, nicely decorated, good amenities and super powerful shower! Staff were all very friendly and helpful. Breakfast was lovely and really liked the self-service fridge for (reasonably priced) drinks. Good location near the train station. Can't fault it. Only issue was building work on an adjacent building site started quite early in the morning on Saturday and woke us up, but can't blame the hotel for that. Would definitely stay here or at another in the chain in another city. Danke.
Stayed 3 nights in Jan 2025

8/10 Good

ADRIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good convenient hotel stay

Good little 2 night stay. Functional but quirky. Good location. Generally clean. Good shower. Good espresso machine in room. Some building work opposite but didn’t affect us as up early. My be bothersome to those that want to sleep in later.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great hotel. I highly recommend it. Unique and comfortable.
Stayed 1 night in Dec 2024

8/10 Good

Steven

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Building work going on outside the property so quite noisy. We arrived early and was allowed an early check in which really helped us enjoy our time in Hamburg.
Stayed 1 night in Dec 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel right in the center of town

Love Henri Hotel Hamburg Downtown and come here every year for the Christmas market. The hotel is right in the center of town a few minutes walk from the central station. The staff are really friendly and welcoming and did everything to make sure my room was ready early. The rooms are really nice and modern - so always feels like a treat coming here.
Stayed 1 night in Dec 2024

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Fab staff. Wonderful breakfast and breakfast room. Studio very clean but tight. Construction right across room but that's not the hotel's fault!
Stayed 3 nights in Dec 2024

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we absolutely loved the breakfast. Such a cute room with fantastic furnishings and decor. I felt like I was in someones home, rather than a hotel. Staff was wonderful and super nice and welcoming to us. I will definitely stay again!
Stayed 3 nights in Dec 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

ROGER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location with great staff

The hotel is very well located for visiting the city - the main station is 5-10 mins walk from the S1 platform if coming from airport that way & there are 2 underground stations & several bus stops within a few minutes walk. The staff were excellent, really working hard & extremely helpful. breakfast was great & well stocked - it ran for a long time on weekends. Luggage was stored if arriving early or checking out before leaving the city. We didn't use the gym/sauna so can't comment on those. Unfortunately there were 2 "downers" when we were there: 1. The lift wasn't working (Thurs to Mon) so it was quite a trek but the staff kindly carried our cases for us - hopefully it is resolved by now. 2. There is major construction work directly opposite the hotel which starts at 07.00 every day, except Sunday - we were warned by the hotel of potential disruption & as most, if not all hotel rooms face the construction works, there is no avoidance of the noise unless you have very good ear plugs or are a deep sleeper. That said, the staff did their utmost to compensate for both these issues and I would be happy to stay again, even as a light sleeper - there was no noise after 5pm or so . Thanks for a good break
Stayed 4 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed here on 3 occasions. I come back because it's an elegant, welcoming, friendly and relaxed stay. Rooms are stylishly furnished, spacious with comfortable beds and excellent shower in spotless bathroom. Breakfast was tasty with a wide variety served buffet style. The staff is always helpful but , on this occasion, exceptionally so. I stayed for four nights but on the third day a problem developed with the lift and it was out of action for a few days. As I was on the fourth floor, this presented problems. Stairs, particularly four flights of them, are not easy for me. When I said this to the lady at reception, she was very helpful and secured me a room on the first floor. This was kind and much appreciated. It struck me that If every hotel I stayed in had a lady as charming, friendly, helpful and efficient as the one I met here, it would be hard to choose where to stat. For Hamburg, it's definitely here.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay for a long weekend
Stayed 3 nights in Nov 2024

4/10 Poor

H

Stayed 1 night in Nov 2024

10/10 Excellent

Ivan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, close to public transits.
Stayed 5 nights in Oct 2024

10/10 Excellent

Barry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The self serve bar and breakfast room works well. The only difficulty we had was finding the hotel entrance. The entrance is unobtrusive and located in a back lane. Great place once you know where the entrance is.
Stayed 2 nights in Oct 2024