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Heikotel - City Nord

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heikotel - City Nord

Suite, Jetted Tub | Minibar, in-room safe, soundproofing, free WiFi
Front of property
Reception
Private kitchen
Hallway

Reviews

7.4 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • Laundry
    Laundry
  • Pet friendly
    Pet friendly
  • Breakfast available
    Breakfast available
  • Free WiFi
    Free WiFi

Explore the area

Map
Lauensteinstraße 15, Hamburg, HH, 22307
  • Stadtpark
    8 min walk
  • Planetarium Hamburg
    3 min drive
  • Sporthalle Hamburg
    4 min drive
  • Hamburg (HAM)
    7 min drive

Room options

View all photos for Premium Apartment

Premium Apartment | Minibar, in-room safe, soundproofing, free WiFi

Premium Apartment

  • 409 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Premium Studio

Premium Studio | Minibar, in-room safe, soundproofing, free WiFi

Premium Studio

  • 355 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Single Room

Minibar, in-room safe, soundproofing, free WiFi

Superior Single Room

  • 247 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Comfort Studio

Minibar, in-room safe, soundproofing, free WiFi

Comfort Studio

  • 2992 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, soundproofing, free WiFi

Superior Double Room

  • 247 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Jetted Tub

Suite, Jetted Tub | Minibar, in-room safe, soundproofing, free WiFi

Suite, Jetted Tub

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Minibar, in-room safe, soundproofing, free WiFi

Standard Double Room

  • 247 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Standard Single Room | Minibar, in-room safe, soundproofing, free WiFi

Standard Single Room

  • 139 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Studio Single Use

Minibar, in-room safe, soundproofing, free WiFi

Comfort Studio Single Use

  • 301 sq ft
  • Sleeps 1
  • 1 Queen Bed

Similar properties

Exterior

Holiday Inn Hamburg - City Nord, an IHG Hotel

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1001)
The price is $80
per night
$86 total
includes taxes & fees
Dec 8 - Dec 9
Holiday Inn Hamburg - City Nord, an IHG Hotel

About this property

Heikotel - City Nord

3-star hotel in Hamburg-Nord
This hotel features self parking, dry cleaning, and express check-out. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance, and a front-desk safe are onsite. Housekeeping is not available.
Heikotel - City Nord offers 36 accommodations with minibars and safes. Flat-screen televisions come with pay movies.

Rooms have partially open bathrooms. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Heikotel - City Nord features multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby. Wireless Internet access is complimentary. This Hamburg hotel also offers dry cleaning/laundry services, express check-out, and a front-desk safe. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Heikotel - City Nord has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (EUR 12 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 18.50 for adults and EUR 6.90 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay movies

Food and drink

  • Minibar

More

  • Free daily newspapers
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Theodor-Rumpel-Weg]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets allowed for an extra charge of EUR 12 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.50 for adults and EUR 6.90 for children
  • Self parking fee: EUR 12.00 per day
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Heikotel
Heikotel - City Nord Hotel
Heikotel Hotel Wiki Hamburg
Heikotel Wiki
Heikotel Wiki Hamburg
Heikotel - City Nord Hamburg
Heikotel - City Nord Hotel Hamburg

Heikotel - City Nord Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 23 out of 109 reviews" "
Rating 8 - Good. 42 out of 109 reviews" "
Rating 6 - Okay. 33 out of 109 reviews" "
Rating 4 - Poor. 8 out of 109 reviews" "
Rating 2 - Terrible. 3 out of 109 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Not for me
Reception expected me to know how access to parking work before my arrival - you need to check in first, before parking, but no place to leave the car while you are checking in 😂 €3 for bottle of water Hard mattress - like sleeping on the floor Small-ish room
Stayed 1 night in Oct 2022

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice affordable hotel
Nice, afforabke hotel. The room was small but cozy. The bed was a little firm for my taste, but otherwise ok. WiFi ok and good breakfast.

4/10 Poor

Jens Kristian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was supposed to a luxury room at leased that was what i paid for with a City View. But i was placed in the basement.

8/10 Good

Pamela, Newark, DE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location if you're using the trains.
I stayed in the Wiki Hotel while on business and thought it was very nice. Good breakfast, easy access to trains, and a short walk from some nice restaurants.

6/10 Okay

Khalid, Detroit

Liked: Cleanliness, staff & service
Disliked: Room comfort
The hotel is neither great neither bad.
The hotel is neither great neither bad. I say its ok for the price and the SBahn station proximately just under 5 min. The neighborhood is quite depressing with all cars parked without any order along the roads and all over around. But the hotel has got its own parking, so you are fine if traveling by car. The hotel itself is clean, the staff is nice. But there are not much space around. Rooms are small, bathrooms are very small. If you travel with partner you may find this arrangement rather uncomfortable. I personally not sure how someone taller than 1.80 m can fit on the toilet stool in these bathrooms, there is not much space for legs. Ventilation is another problem, if two ppl take a shower, then better to keep window a bit open (I traveled in December), otherwise it gets really muggy. The hotel has got a bit strange layout, so despite of elevator being available, you still hassle with extra stairs, narrow corridors and number of turns. Breakfast is ok, its missing some items for the German taste, but there are plenty of items for French or American. Also they don’t have night desk, so you better let the hotel know if arriving late.

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

8/10 Good

bgh

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Average in all respects
Shocking service from Hotels.com Hotel were completely unaware of the booking via your organisation. Hotel was ok- but would never use Hotels.com for any future bookings- you simply cannot be trusted.

8/10 Good

Volkan

Traveled with partner
Liked: Cleanliness, amenities
Soweit in Ordnung für einen Wochenendtrip in Hamburg.
Stayed 1 night in Dec 2023

2/10 Terrible

Francisco

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

ZONIOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Simon

Stayed 1 night in Jul 2023

10/10 Excellent

lars

Stayed 2 nights in Jul 2023

8/10 Good

Barbara

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles Gut, gerne wieder.
Stayed 1 night in Aug 2022

6/10 Okay

Carolin

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Möbel sind schon sehr in die Jahre gekommen. Wasser im Waschbecken floss kaum ab. Zimmer war dafür sehr groß und das Personal sehr freundlich.
Stayed 1 night in Aug 2022

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles Super
Stayed 3 nights in Jul 2022

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godt lille hotel til kortere ophold i Hamburg
Godt lille hotel. Ligger lidt udenfor centrum, men det er nemt at komme ind til Hauptbahnhof med S-Bahn fra nærliggende station. Rolig beliggenhed, men nabolaget har ikke meget at byde på.
Stayed 2 nights in Jun 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2022

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Automat und das Parkhaus für das einchecken war schwer zu finden
Stayed 2 nights in May 2022

8/10 Good

sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2020

6/10 Okay

Verified traveler

Stayed 1 night in Nov 2019

10/10 Excellent

Edda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Irre gutes Haus mit dem“Gewissem“Etwas!
Hatte mich kurzfristig entschieden am Wochenende in Hamburg zu verbleiben und Das sollte sich Lohnen!Nach einem schnellen Check-Inn ging es auf das Zimmer,naja sagte ich,ist nicht wirklich so,wie vorab beschrieben.Also zurück zur Rezeption und nach einem problemlosem Upgrade bezog ich Zimmer 110,welches Tip/Top und mega geräumig war.Ein sauberes,großes Badezimmer mit großer Wanne,eine gut gefüllte Minibar und ein Kaffeeautomat rundeten meinen positiven Eindruck ab!Auch der Schreibtisch,der Kleiderschrank(innen war sogar ein Schirm für den Fall der Fälle)und die Ausgestaltung des Raumes mit zur Stadt passenden Bildern haben mich beeindruckt!Kurz erwähnen möchte ich noch den Pool im obersten Geschoss(Sauna ist da auch noch),einfach mal schwimmen und die Aussicht auf Hamburg genießen!Das Frühstück ist ordentlich,Angebot gut und vor Allem das Personal ist Irre Super,sieht wenn ein Gast kommt,bedient Ihn prompt und hat immer einen Blick auf den Gast-egal ob der Kaffee nachgereicht werden soll,oder mal ein Foto erstellt werden soll!Ganz besonders ist mir die Freundlichkeit(Offenheit)der ziemlich neuen Empfangsdame am Check-Inn Tag aufgefallen und auch Ihre fürsorgliche Art gegenüber den anderen Gästen!Und selbst das Bier an der Bar,hatte Sie ruck zuck nebenbei fertig!Einen kleinen Wehrmutstropfen gibt es jedoch auch-die Zimmerbeschreibung bezüglich Einzelzimmer stimmt in einigen Portals nicht,denn die aufgeführte Badewanne gibt es in Keinem von Diesen!
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches und aufmerksames Personal! Dankeschön!
Stayed 1 night in Sep 2019