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Holiday Inn Hamburg - Berliner Tor by IHG

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Photo gallery for Holiday Inn Hamburg - Berliner Tor by IHG

Lobby
Bar (on property)
Exterior
Property amenity
Premium Room, 1 King Bed (With Couch) | In-room safe, individually decorated, individually furnished, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Pet friendly
  • Parking available

Explore the area

Map
Wikingerweg 2, Hamburg, 20537
  • Hamburg City Hall
    ‪4 min drive‬
  • Miniatur Wunderland
    ‪5 min drive‬
  • Hamburg Cruise Center
    ‪5 min drive‬
  • Hamburg (HAM)
    ‪32 min drive‬

Room options

View all photos for Premium Room, 1 King Bed (With Couch)

Room amenity

Premium Room, 1 King Bed (With Couch)

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, individually decorated, individually furnished, desk

Standard Room

  • 237 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Connecting Rooms

Room amenity

Premium Room, 1 King Bed, Connecting Rooms

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room | In-room safe, individually decorated, individually furnished, desk

Premium Room

  • 258 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Room amenity

Standard Room, 2 Twin Beds

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Reception

Super 8 by Wyndham Hamburg Mitte

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.2 out of 5, Very Good, (624)
The price is $69
All taxes and fees included in total
Super 8 by Wyndham Hamburg Mitte

About this property

Holiday Inn Hamburg - Berliner Tor by IHG

Hotel in Hamburg-Mitte
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
Holiday Inn Hamburg - Berliner Tor by IHG offers 316 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. LED televisions come with satellite channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a 24-hour business center and 5 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and gift shops/newsstands. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Holiday Inn Hamburg - Berliner Tor by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:30 AM.
Holiday Inn Hamburg - Berliner Tor by IHG has a restaurant on site.
Room service is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Street parking available
  • Covered self parking on site (EUR 29 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2019
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heated floor
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Covered self parking fee: EUR 29 per night (in/out privileges)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hamburg Berliner Tor Hamburg
Hotel Holiday Inn Hamburg Berliner Tor Hamburg
Hamburg Holiday Inn Hamburg Berliner Tor Hotel
Holiday Inn Hamburg Berliner Tor Hotel
Holiday Inn Berliner Tor Hotel
Holiday Inn Berliner Tor
Hotel Holiday Inn Hamburg Berliner Tor
Hamburg Berliner Tor Hamburg
Hamburg Berliner Tor By Ihg
Holiday Inn Hamburg Berliner Tor
Holiday Inn Hamburg Berliner Tor an IHG Hotel
Holiday Inn Hamburg - Berliner Tor by IHG Hotel
Holiday Inn Hamburg - Berliner Tor by IHG Hamburg
Holiday Inn Hamburg - Berliner Tor by IHG Hotel Hamburg

Holiday Inn Hamburg - Berliner Tor by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 207 out of 400 reviews
Rating 8 - Good. 140 out of 400 reviews
Rating 6 - Okay. 32 out of 400 reviews
Rating 4 - Poor. 13 out of 400 reviews
Rating 2 - Terrible. 8 out of 400 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Firuza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Niyas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good hotel and dining. Clean room and comfortable beds. Air conditioning was not working for some reason, so room was pretty cold. And bathroom washbasin was clogged and water out flow was slow. Except these issues everything was good. Highly recommended.
Stayed 3 nights in Nov 2024

10/10 Excellent

Denzel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice hotel and the staff were really welcoming - although there was a weird smell in the bathroom when checking in. Other than that, very pleasant stay. Would happily stay again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Enver

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything clean quite staff was nice and polite. For me it was perfect. 👍
Stayed 1 night in Oct 2024

10/10 Excellent

Jonas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating. Free minibar is a small thing but heart warming in a time when all has extra fees
Stayed 2 nights in Sep 2024

6/10 Okay

Ian, Cheltenham

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No fridge?
Stayed 2 nights in Sep 2024

10/10 Excellent

Vinod

Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness
Lovely clean bedrooms bar staff fabulous 👌
Stayed 6 nights in Aug 2024

8/10 Good

Yoosef

Traveled with family
It was pretty good, however I think it would be a good idea to have an ice machine for the guests as I have seen in US. This particular location, there are construction going on which makes it a bit annoying. I also would have like to have a coffee machine in the lobby for the guests after the working hour. Overall the hotel is very nice and friendly people at the reception desk and woderful cleaning crew.
Stayed 5 nights in Aug 2024

10/10 Excellent

Rupert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliche Mitarbeiter beim Empfang! Große schalldichte Zimmer und tolles Frühstück! Gerne wieder!
Stayed 3 nights in Aug 2024

10/10 Excellent

Ami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kaiser A
Conveniently located with multiple cuisine options. Friendly staff. Hotel restaurant food was delicious, beer fresh and wine/spirit choices were good.
Stayed 3 nights in Aug 2024

8/10 Good

Peter

Stayed 2 nights in Jul 2024

10/10 Excellent

Si Hyun

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a pleasant stay in Hamburg! A convenient 25 minute walk from the HBF and city central. The construction surrounding the hotel made it a bit difficult to walk to initially but we figured it out after one trip.
Stayed 2 nights in Jul 2024

10/10 Excellent

James

Stayed 1 night in Jul 2024

10/10 Excellent

Vitor

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Jul 2024

10/10 Excellent

Kulwant

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Konrad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Serdar Kagan Aktemur, Zeynep

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in May 2024

6/10 Okay

Beverley

Liked: Cleanliness, staff & service, room comfort
Jaded in places but clean. Exp to park/breakfast
The hotel provides easy access to the s-bahn that can take you to the centre of the city and elsewhere. it was clean and comfortable but the carpet was quite badly stained in the room we were in and the furniture scuffed in places. The staff at reception were welcoming and lovely. What we were shocked by was the cost of parking and of breakfast - the former would have been 35 euros per night and breakfast was 25 Euro each!! We were fortunate to find parking on the street but had breakfast the first morning, without first checking the cost; we really did not expect it to be so expensive - whilst the food was 'ok' it was not up to 25 euro standard!! We found a lovely cafe 20 mins away for the following two mornings.
Stayed 3 nights in Apr 2024

10/10 Excellent

Ricardo

The location a block from the train station
Stayed 1 night in Apr 2024

4/10 Poor

Sharon

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible stay. Room was not bad on one day. I had to call 3 times in a span of 1.5 hours and finally someone showed up at 830pm ! On another day no milk in the room, housekeeping sent tea bags instead while I was in the shower ! When I got off shower, I called reception to bring me milk sachets which I requested, he rudely requested me to come down to pick it up. Reception working after 8pm. Overall worse stay !
Stayed 3 nights in Aug 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
extremely clean and safe AND the staff is EXCELENT!!!! : very helpful and friendly!!! I HIGHLY recommend and WILL repeat !!!!
Stayed 3 nights in Jul 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Bar doesn't accept card payment after midnight so pay your bill before 2350.. staff are SUPER!!
Stayed 4 nights in Jun 2023