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Holiday Inn Hamburg - City Nord by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Hamburg - City Nord by IHG

Exterior
Arcade
Point of interest
Sports facility
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Parking available
  • Room service

Explore the area

Map
Kapstadtring 2a, Hamburg, DE, 22297
  • Stadtpark
    ‪5 min walk‬
  • Reeperbahn
    ‪12 min drive‬
  • Miniatur Wunderland
    ‪13 min drive‬
  • Hamburg (HAM)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed with Sofa bed

  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed (Stocked Minibar)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (Stocked Minibar)

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed (Minibar)

Standard Room, 1 King Bed with Sofa bed (Minibar) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed with Sofa bed (Minibar)

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premium Room

  • Sleeps 2
  • 1 Twin Bed

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About this property

Holiday Inn Hamburg - City Nord by IHG

4-star hotel in Hamburg-Nord
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, 24-hour room service, and a business center.
Holiday Inn Hamburg - City Nord by IHG offers 297 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. 43-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna and a fitness center.
Holiday Inn Hamburg - City Nord by IHG features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 12 meeting rooms. This eco-certified hotel also offers a terrace, a garden, and complimentary newspapers in the lobby. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Holiday Inn Hamburg - City Nord by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Restaurant Freihafen - Onsite restaurant.
Bar Pier - Onsite bar. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 27 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 27 for adults and EUR 18 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar Pier
  • Restaurant Freihafen

Things to do

  • Gym
  • Sauna

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 12 meeting rooms
  • Business center

Outdoors

  • Garden
  • In a regional park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 19 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must indicate the correct number of guests, including children and infants, at the time of booking.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 18 to December 26:
  • Dining venue(s)
The following facilities are closed on Sunday and Thursday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 27 for adults and EUR 18 for children
  • Covered self parking fee: EUR 27 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Holiday Inn Hamburg City Nord Hotel
Holiday Inn Hamburg City Nord
Holiday Inn Nord

Holiday Inn Hamburg - City Nord by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 508 out of 1003 reviews
Rating 8 - Good. 366 out of 1003 reviews
Rating 6 - Okay. 87 out of 1003 reviews
Rating 4 - Poor. 26 out of 1003 reviews
Rating 2 - Terrible. 16 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jackie

Liked: Cleanliness, property conditions & facilities, room comfort
Lovley Hotel
A great few days staying close to family. Great connections to both bus and tube into the city. Lots of choice for breakfast and our room was spacious and comfortable. Area was a tad run down, but very close to the park.
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room in a convenient location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel

Stayed 3 nights in Nov 2024

10/10 Excellent

Jean

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No walkable eating options....continental breakfast should be included or reduced prices....
Stayed 6 nights in Dec 2024

6/10 Okay

ALEXANDER, IRVING

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
The room was very cold and asked for it to be turned up but was told the hotel doesn't allow it to go past 25°C. Then asked for an extra blanket and was told i had to come get it myself from the lobby.
Stayed 1 night in Dec 2024

8/10 Good

Tricia

Close to airport. Checked us in to our room earlier than 3pm.
Stayed 1 night in Dec 2024

10/10 Excellent

Mohammad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location.
The hotel is conveniently located close to Hamburg Airport and city centre. Carpark was easily accessible. Excellent choice for families and business travellers.
Stayed 2 nights in Nov 2024

10/10 Excellent

shlomo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Katie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, modern hotel that is very close to the airport
Stayed 1 night in Oct 2024

10/10 Excellent

Damaris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here and would definately book again when I sm in Hamburg.
Stayed 1 night in Oct 2024

10/10 Excellent

Layth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Sherrie

Traveled with family
Liked: Cleanliness
They say parking is available, but the garage is very small and street parking is limited.
Stayed 1 night in Oct 2024

10/10 Excellent

Pamela Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel in a wonderful location. Staff are super kind and accomodating and this location is both super accessible by public transportation and a 10 min taxi ride to the airport.
Stayed 2 nights in Oct 2024

10/10 Excellent

CHRISTIE

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location to the airport
Stayed 1 night in Oct 2024

10/10 Excellent

Gissele

Stayed 2 nights in Sep 2024

6/10 Okay

Serge

Stayed 1 night in Sep 2024

2/10 Terrible

Ben

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent stay at the Holiday Inn Hamburg was a major disappointment. First off, the cleanliness of the hotel was unacceptable. My room was dirty, with visible stains and dust that made me question whether it had even been properly cleaned. To add to the frustration, the manager I encountered was not only rude but also exhibited racist behavior. Instead of resolving my concerns, they were dismissive and condescending, which only made the situation worse. I was promised a refund for my troubles, but after following up, the management flat-out refused to honor that commitment. It feels incredibly dishonest and unprofessional. On top of all this, the internet connection was painfully slow, making it difficult to get any work done. Overall, my experience at Holiday Inn Hamburg was far from satisfactory. I would not recommend staying here—there are much better options available!
Stayed 10 nights in Sep 2024

8/10 Good

Brith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jawad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
السكن ممتع والمنطقة هادئة وانصح به بشدة
Stayed 2 nights in Aug 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
I liked the location to the places I needed to go. Also the quietness for sleep. The shower where to me too slippery-thank goodness for the instilled holds. The sink had the turning of the ater quite in awful location to use.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and places clean
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Nice and clean hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Crew

Business traveler
Stayed 1 night in Jul 2024

8/10 Good

kerstin

Traveled with family
Liked: Cleanliness, staff & service
The staff were helpful giving directions. The breakfast was good. The area had limited restaurants and there was nothing to see as it was a business district. I chose it as it was marginally cheaper than other places that didn’t have gym facilities, it had promised a spa but that wasn’t functional, locked with promise of repair.
Stayed 2 nights in Jul 2024