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Holiday Inn Hamburg - City Nord, an IHG Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Hamburg - City Nord, an IHG Hotel

Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Sports facility
Arcade
Point of interest

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Parking available
  • Room service

Explore the area

Map
Kapstadtring 2a, Hamburg, DE, 22297
  • Stadtpark
    4 min walk
  • Bep Viet
    8 min walk
  • Kapstadtring Hamburg Bus Stop
    2 min walk
  • Hamburg (HAM)
    6 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed with Sofa bed

  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed (Stocked Minibar)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (Stocked Minibar)

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed (Minibar)

Standard Room, 1 King Bed with Sofa bed (Minibar) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed with Sofa bed (Minibar)

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premium Room

  • Sleeps 2
  • 1 Twin Bed

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Exterior

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About this property

Holiday Inn Hamburg - City Nord, an IHG Hotel

4-star hotel in Hamburg-Nord
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, 24-hour room service, and a business center.
Holiday Inn Hamburg - City Nord, an IHG Hotel offers 297 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. 43-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna and a fitness center.
Holiday Inn Hamburg - City Nord, an IHG Hotel features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 12 meeting rooms. This eco-certified hotel also offers a terrace, a garden, and complimentary newspapers in the lobby. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Holiday Inn Hamburg - City Nord, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Restaurant Freihafen - Onsite restaurant.
Bar Pier - Onsite bar. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 27 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 27 for adults and EUR 18 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar Pier
  • Restaurant Freihafen

Things to do

  • Gym
  • Sauna

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 12 meeting rooms
  • Business center

Outdoors

  • Garden
  • In a regional park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 19 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests must indicate the correct number of guests, including children and infants, at the time of booking.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 18 to December 26:
  • Dining venue(s)
The following facilities are closed on Sunday and Thursday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 27 for adults and EUR 18 for children
  • Covered self parking fee: EUR 27 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Holiday Inn Hamburg City Nord Hotel
Holiday Inn Hamburg City Nord
Holiday Inn Nord

Holiday Inn Hamburg - City Nord, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 509 out of 1003 reviews" "
Rating 8 - Good. 369 out of 1003 reviews" "
Rating 6 - Okay. 86 out of 1003 reviews" "
Rating 4 - Poor. 24 out of 1003 reviews" "
Rating 2 - Terrible. 15 out of 1003 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Serge

Stayed 1 night in Sep 2024

2/10 Terrible

Ben

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent stay at the Holiday Inn Hamburg was a major disappointment. First off, the cleanliness of the hotel was unacceptable. My room was dirty, with visible stains and dust that made me question whether it had even been properly cleaned. To add to the frustration, the manager I encountered was not only rude but also exhibited racist behavior. Instead of resolving my concerns, they were dismissive and condescending, which only made the situation worse. I was promised a refund for my troubles, but after following up, the management flat-out refused to honor that commitment. It feels incredibly dishonest and unprofessional. On top of all this, the internet connection was painfully slow, making it difficult to get any work done. Overall, my experience at Holiday Inn Hamburg was far from satisfactory. I would not recommend staying here—there are much better options available!
Stayed 10 nights in Sep 2024

8/10 Good

Brith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jawad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
السكن ممتع والمنطقة هادئة وانصح به بشدة
Stayed 2 nights in Aug 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
I liked the location to the places I needed to go. Also the quietness for sleep. The shower where to me too slippery-thank goodness for the instilled holds. The sink had the turning of the ater quite in awful location to use.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and places clean
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Nice and clean hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Crew

Business traveler
Stayed 1 night in Jul 2024

8/10 Good

kerstin

Traveled with family
Liked: Cleanliness, staff & service
The staff were helpful giving directions. The breakfast was good. The area had limited restaurants and there was nothing to see as it was a business district. I chose it as it was marginally cheaper than other places that didn’t have gym facilities, it had promised a spa but that wasn’t functional, locked with promise of repair.
Stayed 2 nights in Jul 2024

8/10 Good

Alireza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice. Service was very good. Breakfast was not great. It was not up to what you usually get at German hotels.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sara, Azle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy accessible by train from airport, quiet rooms, amazing front desk staff, helpful
Stayed 2 nights in Jul 2024

2/10 Terrible

Scott

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not satisfied
The air conditioning did not work, and the ac fan would only blow slow speed. Ask to have it checked, and they said it was working properly. The from was not clean, beds uncomfortable, thin pillows. No free coffee downstairs, breakfast for 2 adults and 1 child was $91 us
Stayed 3 nights in Jul 2024

10/10 Excellent

Liaoyuan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only problem was a difficult for the charging EV,because of the shortage of the charging station,the only four were took place by those which charged full or just taken by the vehicle which did not charge but occupied.as the hotel manage,they should put a clear & large sign for those offenders.respect others or remove their car in limited time.or it will be towed away on owner’s expenses.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kaashif

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel
Stayed 5 nights in Jul 2024

6/10 Okay

SANGWOO

Stayed 1 night in Jul 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 2 nights in Jun 2024

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the setup at the hotel. It looks really nice. It was set up for the guests to watch the Eurocup match. The only thing we didn't like is the driveway into the hotel is oddly setup and easy to miss. But that is minor. I would put up some better signs.
Stayed 1 night in Jun 2024

8/10 Good

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Clean Dislike - a little distance from city center
Stayed 2 nights in Jun 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Lucia, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

6/10 Okay

Rajeswara

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

6/10 Okay

Alekzandria

Liked: Cleanliness
Room was basic, but close to the airport thus convenient.
Stayed 1 night in May 2024

10/10 Excellent

Ahmad

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Friendly stuff and good, housekeeping and good breakfast and relaxing stay, Near a big park and a lake.
Stayed 3 nights in Apr 2024