Beginning of main content

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$104* Per night/room Jul 7 - Jul 8

Standard Room, 1 Queen Bed, Accessible, Courtyard View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and 3 meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Holiday Inn Hamburg - Hafencity, an IHG Hotel is a smoke-free property.

  • Rooftop garden
  • Registration desk height (inches) - 35
  • Registration desk height (centimeters) - 90
  • Elevator
  • Elevator door width (inches) - 39
  • Fitness facilities
  • Number of bars/lounges - 1
  • Elevator door width (centimeters) - 100
  • Stairwell handrail height (inches) - 24
  • Stairwell handrail height (centimeters) - 60
  • 24-hour front desk
  • Business center
  • Vegan menu options available
  • Vegetarian menu options available
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Water-efficient showers only
  • Safe-deposit box at front desk
  • Number of meeting rooms - 3
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Snack bar/deli
  • Parking (limited spaces)
  • Vegetarian breakfast available
  • Total number of rooms - 268
  • No accessible shuttle
  • Number of floors - 7
  • Number of accessible parking spaces 2
  • Free newspapers in lobby

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli

Room Amenities

Holiday Inn Hamburg - Hafencity, an IHG Hotel offers 268 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers. This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

  • Air conditioning
  • Coffee/tea maker
  • Hypo-allergenic bedding available
  • Phone
  • Hair dryer
  • Iron/ironing board
  • Room service (24 hours)
  • Desk
  • Separate sitting area
  • Soundproofed rooms
  • Wireless internet access
  • Blackout drapes/curtains
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Pillow menu
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • In-room climate control (heating)
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of beds 1
  • Laptop-friendly workspace
  • Recycling
  • Closed captioned TV
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches
  • Area rug/s in room

Parking

Self parking (surcharge) , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Open Lobby - This lobby lounge serves breakfast, lunch, dinner, and light fare.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Self parking fee: EUR 25 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Comprehensive recycling policy

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Security system

Property does not follow sanitization practices of any association

Staffed front desk

LGBTQ friendly

Smoke detector

Service animals are allowed

Service animals are exempt from fees/restrictions

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities onsite

Property is cleaned with disinfectant

Staff does not wear personal protective equipment

Mobile key entry is not available

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Children stay free - maximum age 17

Social distancing measures are not in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Property confirms they are implementing enhanced cleaning measures

Children stay free

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of EUR 25 per pet, per night
  • Dogs only
  • Service animals are welcome, and are exempt from fees

We should mention

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • Holiday Inn Hamburg Hafencity Hotel
  • Holiday Inn Hamburg Hafencity

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars and is displayed on this page as 4 stars.

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?