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Hotel Altenwerder Hof

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January 2025

Photo gallery for Hotel Altenwerder Hof

Reception
Triple Room | Down comforters, in-room safe, individually furnished, desk
Terrace/patio
Interior
Reception

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
  • Laundry
  • Breakfast available
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

Map
Kleinfeld 16, Hamburg, HH, 21149
  • Harburger Mountains
    5 min drive
  • Kiekeberg Open Air Museum
    9 min drive
  • Wildpark Schwarze Berge
    16 min drive
  • Hamburg Finkenwerder Airport (XFW)
    30 min drive

Room options

View all photos for Single Room

Single Room | Down comforters, in-room safe, individually furnished, desk

Single Room

  • 237 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Family Room | Down comforters, in-room safe, individually furnished, desk

Family Room

  • 366 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room, Balcony

Double Room, Balcony | Down comforters, in-room safe, individually furnished, desk

Double Room, Balcony

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Down comforters, in-room safe, individually furnished, desk

Triple Room

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Room

Hotel Neugrabener Hof

Pet friendly
Parking included
Free WiFi
Breakfast available
3.6 out of 5, Good, (192)
The price is $91
per night
$102 total
includes taxes & fees
Dec 11 - Dec 12
Hotel Neugrabener Hof

About this property

Hotel Altenwerder Hof

Hamburg hotel connected to a shopping center in Hamburg-Harburg
This smoke-free hotel features 6 restaurants, 4 coffee shops/cafes, and concierge services. Free wired internet in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Altenwerder Hof offers 18 accommodations with safes and complimentary bottled water. Rooms open to furnished balconies or patios. Each accommodation is individually furnished. Beds feature down comforters. Flat-screen televisions come with premium cable channels, first-run movies, and pay movies.

Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Dining is available at one of the hotel's 6 restaurants and guests can grab coffee at one of the 4 coffee shops/cafes. A computer station is located on site and wired Internet access is complimentary. This business-friendly hotel also offers a terrace, multilingual staff, and concierge services. Complimentary self parking is available on site.

Hotel Altenwerder Hof is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Hotel Altenwerder Hof has 6 restaurants on site.

Languages

English, German

Property amenities

Internet

  • Available in some public areas: Free wired internet

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 9.50 per person
  • 4 coffee shops/cafes
  • 6 restaurants

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • First-run movies
  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 9.50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Property is also known as

Altenwerder Hof
Altenwerder Hof Hamburg
Hotel Altenwerder Hof
Hotel Altenwerder Hof Hamburg
Hotel Altenwerder Hof Hotel
Hotel Altenwerder Hof Hamburg
Hotel Altenwerder Hof Hotel Hamburg

Hotel Altenwerder Hof Reviews

Reviews

6.6
Rating 10 - Excellent. 35 out of 162 reviews" "
Rating 8 - Good. 36 out of 162 reviews" "
Rating 6 - Okay. 49 out of 162 reviews" "
Rating 4 - Poor. 19 out of 162 reviews" "
Rating 2 - Terrible. 23 out of 162 reviews" "

7.4/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Laine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Jul 2023

8/10 Good

Debbie L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel was in a peaceful location and very clean. A couple of restaurants near by and generally a pleasant stay.
Stayed 1 night in Mar 2022

2/10 Terrible

David

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Find andet hotel!
Det dårligste hotelophold nogensinde!! Larm, ingen varm vand ( hvilket tilsyneladende var en permanent tilstand!) Morgenmad var tag- selv i pap bakker med plastic bestik i et rum hvor man selv skulle starte med at tage stolene ned fra bordene. Det hele føltes meget uvenligt/ uimødekommende Den høje larm og lugt af barbecue samt fest lige udenfor vores vinduer vidnede om at der var ret løse forhold for angiveligt lokale venner? ( Virkede ikke som hotel gæster) Føltes selvf også ekstra belastende man skal op og køre tidligt næste morgen. Lokalisationen ift Hamborg city dog fin👏
Stayed 1 night in Jul 2020

10/10 Excellent

Paul, Wilmington, NC

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed where the hotel was located. The employees were very nice and the next time I go to Hamburg again I plan on staying there again.
Stayed 9 nights in Dec 2019

2/10 Terrible

Verified traveler

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Stayed 2 nights in May 2019

10/10 Excellent

W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

2/10 Terrible

Kiran

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Given single bed instead of double bed room
I had booked for double bed , but I was given single bed room, since no1 was available at the time I checked in , and was said tht I will get a cal for repay back the extra amount took, but till now I dint receive any call or mail yet on same !
Stayed 1 night in Dec 2018

2/10 Terrible

Ufqad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this hotel
Rude staff and beds are terrible. Pay a bit more and Choose another hotel but NOT this one
Stayed 3 nights in Apr 2018

4/10 Poor

Andrew

Disliked: Staff & service, property conditions & facilities, room comfort
Only recommended for overnight
Website said it was 0.2km from city but what they actually meant was 0.2km from station. Breakfast was bad only fesh fruit was apples. Juices were of a low quality concentrate.
Stayed 3 nights in Jul 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

6/10 Okay

pwdmommy, CT

Liked: Cleanliness, staff & service, room comfort
Nice hotel 1/2 hour drive from Hamburg
Staff pleasant. Good breakfast. Large quad room. Quiet even though at front of hotel. Free parking makes it convenient with a car.

10/10 Excellent

Jared, Franklin NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Altenwerder Hof
Great little hotel in a quaint neighborhood. We really enjoyed the stay and the view from the balcony.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good for a short stopover during travelling
Welcoming staff at check in. Room was tired, needs refreshing and updating. Safe neighbourhood but really nothing to do there!

8/10 Good

Ross, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Well worth it
The beds were a little uncomfortable the room was OK but the breakfast was sensational. The staff were very helpful.

10/10 Excellent

Maria, Guildford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located.
Close to s Bahn station. Contrary to hotel info it does not have 6 restaurants nor 4 coffee bars! Which, due to it only having 18 rooms, you hopefully already had guessed. There is a nice italian restaurant about 10min walk away( on main road opposite direction to station) Hamburg by train takes about 30minutes. Do buy a hamburg card. If traveling after 9am or anytime at weekend it is only €11.20 for up to 5 people. You can travel anywhere within 3 zones by S Bahn, u Bahn bus and even ferries.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort
A very decent hostel - but not a hotel
We stayed at the Hotel Altenwerder Hof for five nights over the Christmas Holidays while visiting family nearby in Neugraben. The Altenwerder Hof is a very functional place. It's clean and ok if you are looking for a place in Neugraben just to sleep. That said, the mattresses were overly soft. The room was small - less than half the 400plus sqft mentioned in the booking confirmation. There was no receiptionist to be seen at any time except when we checked in - but a phone number to call if help was needed. Our hallway smelled of heavy smoke every evening, even though this supposedly is a non-smoking hotel. Again - overall nothing bad can be said - it simply was not a hotel-like experience. We felt like visiting a youth hostel. Location near the main Neugraben train station is very convenient - but not clearly not the best part of Neugraben. Free wifi is a plus.

6/10 Okay

Sofi

Traveled with family
Ok frukost. Små rum och ingen personal. Låg på en ”bakgata”. Okej frukost. Söndrig dörr. Tråkig upplevelse innan man gick in.
Stayed 1 night in Aug 2024

10/10 Excellent

T.B.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fijn hotel!
Het is een knus, rustig hotel. Aan een rustige weg. De kamers zijn wel klein, wanneer je het gordijn dicht doet kun je er bijna niet langs om naar het toilet te gaan. Hele lekkere, harde bedden en een goede douche. De auto kun je voor de deur kwijt, altijd plek. In de buurt zit een heel lekker italiaans restaurant, Atoll. Een aanrader!
Stayed 2 nights in Aug 2024

6/10 Okay

Stefanie

Stayed 1 night in Aug 2024

10/10 Excellent

Yvonne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles perfect
Stayed 1 night in Aug 2024

10/10 Excellent

Malgorzata

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Amanda

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Dyrt och medelmåttigt
Det såg väldigt trist ut utanför. Ovårdat. Däremot var det fräscht när vi kom in. Vi blev insläppta i vårt rum, som inte hade AC trots att det stod det skulle finnas. Efter en stund började vår taklampa blinka, och vi sa till i receptionen. Hon tyckte inte det var ett problem. Vi höll inte med, men hon struntade fullständigt i att hjälpa oss med det och vi fick lösa det genom att släcka lampan. I övrigt var rummet bra. Lite hårda madrasser. Duschdörrarna var inte helt fungerande. Frukosten hade ett bra utbud, och fräscht, men serverades på ett väldigt litet bord, i ett lite småkallt källarrum. Natten blev lite för varm. Och för allt det här så fick vi betala lite väl mycket. Vi har varit på B&Bs för halva priset men där allt var bra. Fick ingen rabatt för den trasiga lampan.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

8/10 Good

Reza

Stayed 1 night in Jul 2024