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Hotel Baseler Hof

4.0 star property

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Penthouse Suite with balcony | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated
1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated
Exterior
Interior entrance
Sports facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry
$125
includes taxes & fees
Dec 17 - Dec 18

Explore the area

View in a map
Esplanade 11, Hamburg, HH, 20354
  • Place, Jungfernstieg
    ‪1 min walk‬
  • Place, Inner Alster Lake
    ‪1 min walk‬
  • Place, Hamburg City Hall
    ‪10 min walk‬
  • Airport, Hamburg (HAM)
    ‪14 min drive‬

Room options

View all photos for Small Single Room

Small Single Room | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Small Single Room

8.0 out of 10
Very good
(2 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Room

Comfort Room | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Comfort Room

8.2 out of 10
Very good
(12 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Superior Room

8.8 out of 10
Excellent
(13 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Double Room

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Small Double Room

7.4 out of 10
Good
(23 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Penthouse Suite with balcony

Penthouse Suite with balcony | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Penthouse Suite with balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Family Triple Room

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Family Triple Room

9.2 out of 10
Wonderful
(15 reviews)
  • 248 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Surprise Room

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Surprise Room

8.8 out of 10
Excellent
(6 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Baseler Hof

4-star hotel in Hamburg City Center
2 restaurants, 2 bars/lounges, and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available on request.
Hotel Baseler Hof offers 167 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations include desks. 25-inch flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. This 4-star property offers access to a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 5315 square feet (494 square meters) include conference space. This business-friendly hotel also offers a sauna, multilingual staff, and tour/ticket assistance.

Hotel Baseler Hof is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Kleinhuis - This restaurant serves dinner and light fare.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (EUR 30 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 23 per person
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Kleinhuis

Things to do

  • Bicycle storage
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 5,315 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1907
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 12:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Nearby parking fee: EUR 30 per day
  • Rollaway bed fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number Esplanade 11, 040359060, 118946423, Amtsgericht Hamburg, Baseler Hof GmbH & Co. KG

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

TOP VCH Baseler Hof
TOP VCH Baseler Hof Hamburg
TOP VCH Hotel Baseler Hof
TOP VCH Hotel Baseler Hof Hamburg
VCH Hotel Baseler Hof
Hotel Baseler Hof Hamburg
Hotel Baseler Hof
Baseler Hof Hamburg
Baseler Hof
Hotel Baseler Hof Hotel
Hotel Baseler Hof Hamburg
Hotel Baseler Hof Hotel Hamburg

Hotel Baseler Hof Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 439 out of 949 reviews
Rating 8 - Good. 400 out of 949 reviews
Rating 6 - Okay. 80 out of 949 reviews
Rating 4 - Poor. 20 out of 949 reviews
Rating 2 - Terrible. 10 out of 949 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Leah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and we felt welcomed. They were a lot of eating option within the hotel and around the hotel. It is also by some good running routes, public transportation, and the bike races ❤️
Stayed 3 nights in Aug 2025

10/10 Excellent

Grigori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Despite the gym being out of order during my stay, I had a great experience at this hotel thanks to the exceptional customer service. M. Avetisyan at the front desk went above and beyond to make sure I was comfortable and had everything I needed. Her warm attitude and professionalism truly made a difference.
Stayed 3 nights in Jul 2025

8/10 Good

William

Stayed 9 nights in Jul 2025

10/10 Excellent

Caelum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and convenient, right next to train stations, lake and shops, plus bars and restaurants. Some construction was happening at the hotel while I stayed, meaning it was quite loud at times. But it wasn’t very detrimental to my experience. I would strongly recommend staying here
Stayed 3 nights in Jul 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff and gorgeous room!
Stayed 1 night in Jul 2025

6/10 Okay

Jörgen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Dr C M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Brilliant
Stayed 1 night in Jun 2025

10/10 Excellent

Geetha

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe location and walkable to subway.
Stayed 5 nights in May 2025

10/10 Excellent

Stuart

Liked: Cleanliness
Stayed 2 nights in Jun 2025

6/10 Okay

Scott

Stayed 4 nights in May 2025

8/10 Good

Toby

Traveled with group
Liked: Cleanliness
Room was good, but bath/shower was dangerously slippery. Personnel were very helpful.
Stayed 3 nights in Jun 2025

10/10 Excellent

Pam

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location for tourist visit. Great breakfast selections.
Stayed 3 nights in May 2025

8/10 Good

Lynne, North Olmsted

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The hotel Baseler Hof was in a great location for what we needed. The people at the desk were wonderful. It could definitely use a makeover.
Stayed 5 nights in May 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Base for Walking Around Hamburg

We found this hotel to be wonderful. It is a great location for walking around Hamburg and has wonderful facilities. Would recommend this hotel.
Stayed 1 night in May 2025

6/10 Okay

Jose

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel but the restaurant is a bit pretentious and would not seat us for whatever reason when they were near empty and over an hour from closing. We had to walk and find a restaurant at night after a long trip.
Stayed 1 night in May 2025

10/10 Excellent

Elvira, Apollo beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in the heart of the city. Clean and spacious room with huge windows and balcony. Very nice staff. Would definitely recommend!
Stayed 2 nights in May 2025

10/10 Excellent

Dean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone working at the hotel were helpful and very nice!
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hamburg solo trip

Clean and comfortable hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Suzanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in a lovely hotel, loved the area and transport links
Stayed 3 nights in Feb 2025

10/10 Excellent

Felipe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel! Non-expensive and local.

Great hotel! Very clean, fast check in, central, reasonable price and central for doing business in Hamburg.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sherille

Liked: Cleanliness, staff & service, property conditions & facilities
Immer wieder
Stayed 2 nights in Dec 2024

10/10 Excellent

Xin

Traveled with family
A bit old fashioned but well maintained hotel. Bed is very comfortable although I slept on the sofa bed. Lobby is very cozy and the the introduction of the history of the 3 generation family business is a highlight.
Stayed 1 night in Dec 2024

8/10 Good

Markus

Stayed 2 nights in Dec 2024