Hotel City House

4.0 star property

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December 2024
January 2025

Photo gallery for Hotel City House

Reception
Double Room | Minibar, in-room safe, individually decorated, individually furnished
Single Room | Minibar, in-room safe, individually decorated, individually furnished
Double Room (with Sofa Bed) | Minibar, in-room safe, individually decorated, individually furnished
Daily buffet breakfast (EUR 14 per person)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
Pulverteich 25, Hamburg, HH, 20099
  • Moenckebergstrasse
    10 min walk
  • Toms Saloon
    1 min walk
  • Hamburg Central Bus Station
    5 min walk
  • Hamburg (HAM)
    29 min drive

Room options

Double Room (with Sofa Bed)

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Comfort Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

Single Room

  • Sleeps 1
  • 1 Twin Bed

Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Hotel City House

4-star hotel in Hamburg City Center
This smoke-free hotel features concierge services, dry cleaning, and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, a computer station, and a library are onsite.
Hotel City House offers 30 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel City House features a library, multilingual staff, and tour/ticket assistance. A computer station is located on site and wireless Internet access is complimentary. This boutique hotel also offers concierge services, complimentary newspapers in the lobby, and laundry facilities.

Hotel City House is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 14 per person

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

This property does not have elevators

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

City House Nichtraucherhotel
City House Nichtraucherhotel Hamburg
Hotel City House
Hotel City House Nichtraucherhotel
Hotel City House Nichtraucherhotel Hamburg
Hotel City House Hamburg
City House Hamburg
Hotel City House Hotel
Hotel City House Hamburg
Hotel City House Hotel Hamburg

Hotel City House Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 220 out of 519 reviews" "
Rating 8 - Good. 217 out of 519 reviews" "
Rating 6 - Okay. 59 out of 519 reviews" "
Rating 4 - Poor. 21 out of 519 reviews" "
Rating 2 - Terrible. 2 out of 519 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with tasteful decoration, comfortable beds, nice breakfast without the typical crowd fighting over the buffet. Convenient location just a short walk from the main train station and near great Turkish restaurants.
Stayed 1 night in Aug 2024

4/10 Poor

Isabella

Disliked: Property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
I loved staying at the Hotel City House. The staff, the cleanliness, the location, everything was perfect!
Stayed 2 nights in Sep 2020

10/10 Excellent

Patrik

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Kylie, Sydney, Australia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel. We had a very spacious room for myself and my 2 teenage daughters. The room was beautifully decorated as was the little loungeroom that could be used by any of the guests. Easy walk to the main train station and main centre of the city. We had a wonderful stay.
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Hotel selection made on account of relative closeness to Hbf. It's a standard hotel of its type. Don't let the area bother you, it's of no consequence and as an elderly male I had no problems. Checkin was a breeze. My room was comfortable and of a reasonable size, as was the bathroom and all the other facilities. I liked the large chandelier in the room! I didn't breakfast there so can't comment. The major adverse point is the lack of a lift. People with a mobility issue should not consider this place. Otherwise I was fine with it. 3 stars instead of 4 though.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and the hotel has a wamth and cosy feeling. Clean and comfortable.
Stayed 1 night in Aug 2019

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smashing little hotel
We loved our stay at the Hotel City House. The weather was very hot when we were there so we chose to sleep with the windows open, which meant we were disturbed by residents in the adjacent rooms and people in the dining room outdoor exit talking in the late evening and early hours.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old school environment
Nice and cozy place with a quite side road to a busy street. Nice helping clerk at the desk. He beds could be a bit more comfy, they are a bit on the hard side.
Stayed 1 night in Jul 2019

8/10 Good

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Nice room but stuffy and when the windows were open noisy outside.
Stayed 1 night in Jun 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place to stay
Great place and great location
Stayed 3 nights in May 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, recommended.
Super hotel, brilliantly decorated and clean, lovely staff too. The hotel is near central station and thus not the nicest part of the city but I cannot fault the hotel.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Great place to stay. I love the antique furnitures felt like I was in a castle. Clean n quite. Cafe Curiousa is a few minutes away. Great place to have Dinner really romantic atmosphere.added a couple of pictures.
Stayed 4 nights in Mar 2019

10/10 Excellent

Cary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service fitting a Boutique Hotel
All service personnel and the facility itself was top notch ... highly recommended.
Stayed 2 nights in Feb 2019

6/10 Okay

Karsten

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Except that the bed was very hard, everything was perfect
Stayed 3 nights in Feb 2019

8/10 Good

Mr Gavin, Northern Ireland

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful central location close to train station and all public transportation. Close by shopping streets, Rathuis, Landungsbrucken. St. Pauli, The Alster, etc... Vibrant international neighborhood, which I enjoyed.
Stayed 3 nights in Nov 2018

8/10 Good

Henrik O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really nice place
Lovely place, slightly old fashioned, but with the heart in the right place. The local area is really mixed bag (as so often around the big central train stations)
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A warm, cozy hotel close to everything. A five minute walk from the main station and 2 major museums. Wonderful staff. Rooms have everything. Hotel guests enjoy tea or drinks in front of a fire place. Very good and reasonable breakfast.
Stayed 5 nights in Oct 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel near Central Station
Lovely Hotel and staff. The local area might be a touch unsettling, but we found it safe. Our critism is poor wifi on upper floors.
Stayed 6 nights in Sep 2018

6/10 Okay

Philip

Disliked: Property conditions & facilities, room comfort
My thoughts!
The room was far too hot and had no air conditioning. Hotel staff were very polite and friendly.
Stayed 3 nights in Aug 2018

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy and close to the train station
Super comfortable bed, interesting decoration, and close to the train station. The staff was helpful and friendly, and everything was clean and nice.
Stayed 1 night in Aug 2018