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Hotel Elbinsel

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Reviews

6.4 out of 10

Popular amenities

  • Room service
  • Spa
  • Laundry
  • Breakfast available
  • Pet friendly
  • Housekeeping

Explore the area

Map
Ostfrieslandstraße 2, Hamburg, HH, 21129
  • Fish Market
    ‪14 min drive‬
  • Jenischpark
    ‪15 min drive‬
  • Reeperbahn
    ‪16 min drive‬
  • Hamburg (HAM)
    ‪30 min drive‬

Room options

Family Quadruple Room

  • Sleeps 4
  • 2 Double Beds

Basic Twin Room, 2 Twin Beds

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Economy Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

Triple Room (private bathroom)

  • Sleeps 2
  • 1 Twin Bed

Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Single Room

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

About this property

Hotel Elbinsel

Hotel in Hamburg-Mitte
A full-service spa, a snack bar/deli, and a sauna are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a coffee shop/cafe, concierge services, and dry cleaning.
Hotel Elbinsel offers 42 accommodations with coffee/tea makers and hair dryers. 55-cm flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
The hotel offers a coffee shop/cafe and a snack bar/deli. Wireless Internet access is complimentary. Hotel Elbinsel features a full-service spa and a sauna. For a surcharge, an airport shuttle (available on request) is offered to guests. This Hamburg hotel also offers a vending machine, tour/ticket assistance, and concierge services. Onsite self parking and valet parking are complimentary.

Hotel Elbinsel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6 AM and 9:30 AM and on weekends between 8 AM and 10 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 10:00 PM on request
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; EUR 12.90 for adults and EUR 8.90 for children
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-cm flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 10 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 15
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 2:00 PM - 10:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.40 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12.9 for adults and EUR 8.9 for children
  • Airport shuttle fee: EUR 75.00 per vehicle (roundtrip)
  • Pet fee: EUR 15.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number DE339825225

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Fock Oben Hamburg
Fock Oben Hamburg
Fock Oben
Hotel Elbinsel Hotel
Hotel Elbinsel Hamburg
Hotel Elbinsel Hotel Hamburg

Hotel Elbinsel Reviews

Reviews

6.4
Rating 10 - Excellent. 24 out of 184 reviews
Rating 8 - Good. 59 out of 184 reviews
Rating 6 - Okay. 46 out of 184 reviews
Rating 4 - Poor. 23 out of 184 reviews
Rating 2 - Terrible. 32 out of 184 reviews

6.6/10

Cleanliness

6.2/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Philip

Business traveler
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Adrian

Stayed 1 night in Feb 2025

2/10 Terrible

ARASH

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Avoid if you can, the room was not booked was not given, we were given a different room, with run down interior in a dark hall. When I talked to front desk staff he talked nice but said he had no other room. He said he will try to switch us the day after but there was zero attempt to do so or even communicate about. As a frequent traveller I won't go back or suggest do to my negative experience. There is low will even to maintain the pace up to standards
Stayed 2 nights in Nov 2024

6/10 Okay

Anthony

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Oct 2024

2/10 Terrible

Ebrahim

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Wait for an hour before check-in as staff shown up late
Stayed 1 night in Aug 2024

2/10 Terrible

Ardian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
nobody at property to help
Stayed 1 night in Jul 2024

6/10 Okay

patrick

Elbinsel is a small hotel in which is convenient for the ferry into Hamburg city. The area is quiet.
Stayed 2 nights in Oct 2023

4/10 Poor

Thomas

Business traveler
Disliked: Staff & service
Very little of the facilities were functioning; no restaurant & no breakfast. The walls are quite thin and the neighbouring families were noisy, up until about 1am. The room was hot due to the hot weather, but no one on reception to ask for a fan. I wouldn’t recommend it as it was more like a hostel and didn’t set me up well for my meetings in Hamburg. I would
Stayed 2 nights in Jun 2023

6/10 Okay

Karin

Liked: Cleanliness
It was fine, but I don't think I have ever seen anyone so uninterested in their guests. Not really unfriendly, just not interested.
Stayed 1 night in Mar 2023

8/10 Good

Jodi

Liked: Cleanliness, room comfort

Great value and good location

There are a ton of stairs so don’t bring heavy luggage. Great location next to 150 bus stop or 10 minute walk to 62 ferry. Old hotel so creaky and not very quiet but very beautiful and charming. I didn’t have hot water in sink or shower. The tea kettle upon arrival was such a treat. Slept great, could have used another pillow or one that wasn’t deflated and flat.
Stayed 2 nights in Dec 2022

2/10 Terrible

Na

Stayed 1 night in Nov 2022

8/10 Good

Raoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Stephen

Traveled with group
Liked: Cleanliness, staff & service, amenities
A nice hotel with friendly staff in the centre of Finkenwerder. There are lots of shops and a few restaurants within easy walking distance.
Stayed 2 nights in Oct 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a more recent addition one floor down overlooking car park and housing, so had natural light and if you drove you would be able to see your car etc. We used Bus 150 which was convenient for stops for our visit to area beyond river Elbe and for going into Hamburg. Breakfast more than adequate, with some hot/ lots of cold items. Happy.
Stayed 2 nights in Oct 2019

6/10 Okay

Tanja

Stayed 1 night in Apr 2025

6/10 Okay

Clemens

War ok
Stayed 1 night in Apr 2025

2/10 Terrible

Björn

Stayed 1 night in Mar 2025

10/10 Excellent

Enrique

Stayed 1 night in Mar 2025

6/10 Okay

Sara

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Im Hotelzimmer sollte man sich nicht zu doll umsehen, (gardienenstange kurz vorm abfallen, das Waschbecken läuft aus, die duschwand war ab, teils fehlte Tapete / Farbe, sehr hellhörig, hartes Bett, usw.). Das Personal war sehr nett. Wir wurden benachrichtigt, das die Rezeption nicht dauernd besetzt war, dies war auch der Grund warum wir nicht bescheid sagen konnten. Die umbegung war gut. Nebenan ein rewe. Parkplatz am hotel.
Stayed 3 nights in Mar 2025

6/10 Okay

Christoph

Disliked: Amenities, property conditions & facilities
Habe das schlechteste Zimmer erwischt der Kopf des Bettes nicht orginal Richtung Toilette
Stayed 1 night in Feb 2025

6/10 Okay

Nicole

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Check in jederzeit möglich. Personal freundlich.
Stayed 1 night in Mar 2025

2/10 Terrible

Enrique

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Holger

Liked: Cleanliness, property conditions & facilities
Preis und Abwicklung absolut top. War sauber. Altbacken aber gepflegt. Negativ Sehr hellhörig Keiner an der Rezeption Fazit Gerne wieder für 1-3 Nächte gut zu gebrauchen.
Stayed 1 night in Mar 2025

6/10 Okay

Uwe Erich

Alles gut
Stayed 3 nights in Jan 2025