A full-service spa, a snack bar/deli, and a sauna are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a coffee shop/cafe, concierge services, and dry cleaning.
Hotel Elbinsel offers 42 accommodations with coffee/tea makers and hair dryers. 55-cm flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.
This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Recreational amenities at the hotel include a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
The hotel offers a coffee shop/cafe and a snack bar/deli. Wireless Internet access is complimentary. Hotel Elbinsel features a full-service spa and a sauna. For a surcharge, an airport shuttle (available on request) is offered to guests. This Hamburg hotel also offers a vending machine, tour/ticket assistance, and concierge services. Onsite self parking and valet parking are complimentary.
Hotel Elbinsel is a smoke-free property.
Buffet breakfasts are available for a surcharge on weekdays between 6 AM and 9:30 AM and on weekends between 8 AM and 10 AM.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Roundtrip airport shuttle (surcharge) from 7:00 AM to 10:00 PM on request
Free self parking on site
Free valet parking on site
Food and drink
Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; EUR 12.90 for adults and EUR 8.90 for children
A coffee shop/cafe
Snack bar/deli
Things to do
Bicycle rentals
Full-service spa
Sauna
Family friendly
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
Free newspapers in lobby
Laundry facilities
Limited-hour front desk
Luggage storage
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Full-service spa
Sauna
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
More
1 building
2 floors
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
55-cm flat-screen TV with satellite channels
Food and drink
Coffee/tea maker
Limited room service
More
Desk
Heating
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 1 PM; Check-in end time: 10 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 15
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 2:00 PM - 10:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Access code, front desk (limited hours)
Pets
Pets allowed for an extra charge of EUR 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 12.9 for adults and EUR 8.9 for children
Airport shuttle fee: EUR 75.00 per vehicle (roundtrip)
Pet fee: EUR 15.00 per pet, per night
Service animals are exempt from fees
Late check-out fee: EUR 15 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number DE339825225
We should mention
Only registered guests are allowed in the guestrooms
Property is also known as
Hotel Fock Oben Hamburg
Fock Oben Hamburg
Fock Oben
Hotel Elbinsel Hotel
Hotel Elbinsel Hamburg
Hotel Elbinsel Hotel Hamburg
Hotel Elbinsel Reviews
Reviews
6.2
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 26 out of 218 reviews
10 - Excellent
26
Rating 8 - Good. 69 out of 218 reviews
8 - Good
69
Rating 6 - Okay. 55 out of 218 reviews
6 - Okay
55
Rating 4 - Poor. 28 out of 218 reviews
4 - Poor
28
Rating 2 - Terrible. 40 out of 218 reviews
2 - Terrible
40
6.6/10
Cleanliness
6.0/10
Staff & service
5.6/10
Amenities
5.6/10
Property conditions & facilities
Reviews
Verified
6/10 Okay
patrick
Oct 13, 2023
Elbinsel is a small hotel in which is convenient for the ferry into Hamburg city. The area is quiet.
patrick
Stayed 2 nights in Oct 2023
Verified
6/10 Okay
Ayham
Jul 11, 2024
Disliked: Room comfort
Very warm inside
Ayham
Stayed 3 nights in Jun 2024
Verified
8/10 Good
Frank
Oct 5, 2025
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
The main mattress was very uncomfortable, I could feel the inner metal parts, and dirty underneath, I had to pull out the little one from below to sleep on it.
Also, nobody on reception the hole weekend.
Frank
Stayed 1 night in Oct 2025
Verified
6/10 Okay
Clemens
Apr 11, 2025
War ok
Clemens
Stayed 1 night in Apr 2025
Verified
6/10 Okay
Verified traveler
Aug 29, 2024
Disliked: Cleanliness, staff & service, amenities
Wait for an hour before check-in as staff shown up late
Verified traveler
Stayed 1 night in Aug 2024
Verified
8/10 Good
Jodi
Dec 5, 2022
Liked: Cleanliness, room comfort
Great value and good location
There are a ton of stairs so donât bring heavy luggage. Great location next to 150 bus stop or 10 minute walk to 62 ferry. Old hotel so creaky and not very quiet but very beautiful and charming. I didnât have hot water in sink or shower. The tea kettle upon arrival was such a treat. Slept great, could have used another pillow or one that wasnât deflated and flat.
Nothing is good in that hotel. 2nd night we came around 11: 20 and gate was closed. Code did not worked and i called 24 helpline. Got message to wait outside all night or stay another place with 2 small kids. Strongly not recommended
Was hard to Check in and speciel out as i couldnt get any in the reception even after ringing the Bell several times go for a walk and come back ringing the bell again. I ended up just leaving the keycard as i had a plane to catch
Tony
Stayed 2 nights in Aug 2024
Verified
6/10 Okay
Karin
Mar 18, 2023
Liked: Cleanliness
It was fine, but I don't think I have ever seen anyone so uninterested in their guests. Not really unfriendly, just not interested.
Dirty. Not clean sheets. Old food laying around in room an in refrigerator. Rotten bananas and sliced meat :-O.
Room was in basement, with old air smelling. We left and drove back home after 10minutes.
The reception staff was lovely but the room was not ready at 9pm.. The room i got was in terrible condition. The sockets were uncovered, as was the smoke detector in the ceiling, im not even sure it worked.
It was extremely noisy early in the morning, with doors slamming constantly from 6am. At 6:30am housekeeping tried to enter my room to clean... It was very cheap but i did not get adequate rest, definitely won't stay again.
Sebastian
Stayed 1 night in Jun 2025
Verified
4/10 Poor
Thomas
Jun 22, 2023
Disliked: Staff & service
Very little of the facilities were functioning; no restaurant & no breakfast.
The walls are quite thin and the neighbouring families were noisy, up until about 1am.
The room was hot due to the hot weather, but no one on reception to ask for a fan.
I wouldnât recommend it as it was more like a hostel and didnât set me up well for my meetings in Hamburg.
I would
Avoid if you can, the room was not booked was not given, we were given a different room, with run down interior in a dark hall. When I talked to front desk staff he talked nice but said he had no other room. He said he will try to switch us the day after but there was zero attempt to do so or even communicate about. As a frequent traveller I won't go back or suggest do to my negative experience. There is low will even to maintain the pace up to standards
ARASH
Stayed 2 nights in Nov 2024
Verified
8/10 Good
Thomas
Feb 26, 2026
Liked: Cleanliness
Disliked: Amenities
Preis-/Leistung okay, Lage optimal als gĂŒnstige Alternative zu Hamburg. Leider funktionierten der Fernseher und der Wasserkocher nicht.
Alles bestend keinerlei Probleme gehabt check ın check out super Zımmer war gut und sehr sauber
Rojin
Stayed 2 nights in Feb 2026
Verified
6/10 Okay
Sven
Jan 28, 2026
Liked: Staff & service
Freundliches Personal, jedoch war das Zimmer etwas altbacken und in die Jahre gekommen.
Sven
Stayed 1 night in Jan 2026
Verified
2/10 Terrible
Jonas
Jan 5, 2026
Disliked: Cleanliness, staff & service, amenities
Rummen var sunkiga och lyhörda. NÀr nÄgon satte pÄ en vattenkran sÄ hördes det vÀldigt tydligt. FlottflÀckar pÄ vÀgen vid huvudgaveln pÄ sÀngen mm.
Vi bokade tvÄ rum, ett för mig och min fru och ett till sonen med flickvÀnnen. Anledningen var en kort övernattning nÀra Autobahn pÄ vÀg hem frÄn Alperna.
Sonen och flickvÀnnen som Ànnu inte har sÄ mycket livserfarenhet tyckte det var vÀldigt jobbigt att "bo" dÀr. Jag och min fru Äterupplevde gamla minnen frÄn nÀr vi backpackade i Sydostasien och ibland valde riktiga lÄgbudgetalternativ...
Priset var dock bra men jag hade gladeligen lagt till 50% för ett bÀttre boende...
Jonas
Stayed 1 night in Jan 2026
Verified
6/10 Okay
Simone
Jan 2, 2026
Liked: Cleanliness
Einige Zimmerleuchten waren kaputt;
FrĂŒhstĂŒck gab es gar nicht
Das Zimmer war einfach eingerichtet. Die Betten waren gut, das Zimmer war sauber, der Aschenbecher auf dem Balkon war voll (und egal), das Bad war prima und wir völlig zufrieden. Das Restaurant war geschlossen. Check in ausschlieĂlich online.
Das Zimmer war sehr klein und entsprach nicht den Fotos. Das Bett war kaputt, wir konnten darin nicht schlafen. AuĂerdem war es schmutzig. Da niemand an der Rezeption war und wir gehörlos sind, konnten wir das Problem nicht klĂ€ren und mussten mitten in der Nacht abreisen. Leider eine sehr enttĂ€uschende Erfahrung.