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Hotel Hafen Hamburg

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Hafen Hamburg

Meeting facility
Lounge
Terrace/patio
Room
Breakfast buffet

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Laundry
  • Breakfast available
  • Pet friendly

Explore the area

Map
Seewartenstr. 9, Hamburg, HH, 20459
  • St. Pauli Piers
    2 min walk
  • Imbiss-Eck
    2 min walk
  • Landungsbrücken Station
    2 min walk
  • Hamburg Finkenwerder Airport (XFW)
    46 min drive

Room options

View all photos for Sailor`s Class Single Room

Sailor`s Class Single Room | Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Sailor`s Class Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Cabin's Class Single Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Cabin's Class Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Lieutenants class Single Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Lieutenants class Single Room

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Commander‘ s Class Double Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Commander‘ s Class Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Lieutenants Class Double Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Lieutenants Class Double Room

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Sailor`s Class Double Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Sailor`s Class Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Captains class Single Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Captains class Single Room

  • 269 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Commander‘ s Class Single Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Commander‘ s Class Single Room

  • 269 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Double Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Captains Class Double Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Captains Class Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Hafen Hamburg

4-star hotel in Hamburg-Mitte
This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hotel Hafen Hamburg offers 380 accommodations with minibars and safes. 32-inch Smart televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary. This Hamburg hotel also offers a terrace, a vending machine, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Hafen Hamburg is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Restaurant Port - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Tower Bar - Onsite cocktail bar. Open daily.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 25 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 27 for adults and EUR 13.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant Port
  • Tower Bar

Things to do

  • Bicycle rentals
  • Billiards/pool table

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Elevator (28 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Magnifying mirror
  • Well-lit path to entrance

More

  • 100% renewable energy
  • 2 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1858
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 27 for adults and EUR 13.50 for children
  • Covered self parking fee: EUR 25 per day
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Hafen Hamburg Hotel
Hafen Hotel
Hafen Hotel Hamburg
Hamburg Hafen Hotel
Hamburg Hotel Hafen
Hotel Hafen
Hotel Hafen Hamburg
Hotel Hamburg Hafen
Hafen Hamburg
Hotel Hafen Hamburg Hotel
Hotel Hafen Hamburg Hamburg
Hotel Hafen Hamburg Hotel Hamburg

Hotel Hafen Hamburg Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 460 out of 1001 reviews" "
Rating 8 - Good. 405 out of 1001 reviews" "
Rating 6 - Okay. 85 out of 1001 reviews" "
Rating 4 - Poor. 35 out of 1001 reviews" "
Rating 2 - Terrible. 16 out of 1001 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

PO SHOU

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad room service and staff attitude.
Stayed 9 nights in Aug 2024

8/10 Good

Uwe, Ruskin

Traveled with family
Liked: Cleanliness, staff & service
Typical old hamburg hotel, hotel garage is convenient for very small cars only, no suv, stuff was very friendly and helpfull, old style hotel, for someone like me who loves it
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for two night stay - close to train station
Stayed 2 nights in Jul 2024

6/10 Okay

Hugh

Stayed 4 nights in Jun 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

NEVILLE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

2/10 Terrible

Alireza

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Rude staff, they don’t know their job very well, customer service 0, they didn’t check us in on time (at 3pm) and asked us to return later, we had a job to do and in our return at 11pm, they allocated wrong rooms (against what we paid for and asked) and said we cannot changed it and if you don’t like, you can go to another hotel. Simple! Without saying sorry! Dont expect a nice room with any view, it is a waste of money!
Stayed 2 nights in May 2024

10/10 Excellent

Karl Magnus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

IOLANY

Traveled with group
Liked: Amenities
Beautiful hotel
Stayed 2 nights in Feb 2024

6/10 Okay

jian

Traveled with partner
Liked: Cleanliness
There is no coffee maker in the room
Stayed 1 night in Oct 2023

8/10 Good

Kazuki

Stayed 1 night in Sep 2023

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to a grocery store, the subway and the water, so getting around is pretty easy.
Stayed 4 nights in Aug 2023

8/10 Good

Jazmine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose to stay here because it was very close to the water and had seemingly great views. It was a very close distance to the tour boats and has large stairs leading down to the river. It is a very cool property. When booking, I looked at each room and selected this one because it was the only room showing a balcony and river view. When we checked in, I was given a room with no view at all. Somewhat deceived, I called the desk and she had one to switch me into saying I had the choice (I didn’t have any choices at booking.) but I appreciated how easy it was to get what I thought I paid for! The hotel is full of fascinating maritime decor and unique pieces of history - we loved to admire the lobby and hotel bar. Parking our car was pretty in the ramp, and was located directly underneath our hotel tower. The only thing I’m bummed about it that given how I booked this hotel for the view, the tower bar was the largest part of that. It was a big draw. My ancestors emigrated out of this harbor so the view was important to me! The tower bar was closed for maintenance the two evenings we were there… we weren’t even allowed to look at it. Had I known, I would have chose a different hotel honestly. We certainly still enjoyed our stay; but we only stayed two days and one night so I was trying to make the most of it. I would recommend this hotel, and stay there again if we had access to all of the treasures.
Stayed 1 night in Aug 2023

10/10 Excellent

Rosa M.

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time there. Great experience.
Stayed 1 night in Aug 2023

6/10 Okay

Rebeca

Traveled with partner
Liked: Cleanliness, property conditions & facilities
I didn't feel I got our monies worth. No air conditioning meant opening the window and hearing the train just yards from your window. The staff was fine.
Stayed 2 nights in Jun 2023

4/10 Poor

Kim Koay

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
shower area too small, bad design after shower whole bath room floor wet, slippy and dagerous for guest if he/she didn't walk properly may cause injure. .
Stayed 3 nights in Jun 2023

10/10 Excellent

Dorian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This place was great! Excellent location with amazing views from the restaurant and Tower Bar. Many bars and restaurants in a short walking distance. The Hard Rock Cafe is just down the hill, on the Landbrucke. The Reeperbahn is a short walk and has many bars and restaurants. The room even had a apple provided every day to keep the doctor away. The apple was literally on a stand with that saying below it. How cool is that? I highly recommend this hotel.
Stayed 2 nights in Mar 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay nice staff.
Comfy bed, friendly and helpful staff. Nice touches in the room and very clean. The only downside for me as a Brit is they didn’t have a kettle for a cuppa. But other than that very good value.
Stayed 1 night in Jan 2023

6/10 Okay

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service
Good location. Small rooms. Nice lobby area and bar.
Stayed 2 nights in Nov 2022

8/10 Good

Scott

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great convenient location by the waterfront. The only negative is no air conditioning so rooms tend to be quite warm.

6/10 Okay

Maja

Stayed 4 nights in Oct 2022

10/10 Excellent

JEFFRY PHILIP

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpfull
Stayed 10 nights in Aug 2022

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Noise
Window was 75 feet from noisy and squeaky commuter train. Windows we’re open as there is no air conditioning. Could only sleep when train was not running between 12:30 am and 5:30am.
Stayed 2 nights in Jul 2022

10/10 Excellent

john

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay there again om my next trip
Stayed 3 nights in Jul 2022