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Hotel Lumen am Hauptbahnhof

3.0 star property

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Photo gallery for Hotel Lumen am Hauptbahnhof

Front of property
Daily buffet breakfast (EUR 14.90 per person)
Interior detail
Triple Room, 3 Twin Beds | Premium bedding, in-room safe, desk, blackout drapes
Staircase

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Free WiFi
  • Business services
$68
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
Steindamm 19, Hamburg, HH, 20099
  • Place, Hamburger Kunsthalle
    ‪6 min walk‬
  • Place, Moenckebergstrasse
    ‪6 min walk‬
  • Place, Hamburg City Hall
    ‪16 min walk‬
  • Airport, Hamburg (HAM)
    ‪15 min drive‬

Room options

View all photos for Single Room

Premium bedding, in-room safe, desk, blackout drapes

Single Room

8.0 out of 10
Very good
(36 reviews)
  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Premium bedding, in-room safe, desk, blackout drapes

Double Room

7.4 out of 10
Good
(11 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds

Premium bedding, in-room safe, desk, blackout drapes

Twin Room, 2 Twin Beds

7.0 out of 10
Good
(7 reviews)
  • 151 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room, 3 Twin Beds

Triple Room, 3 Twin Beds | Premium bedding, in-room safe, desk, blackout drapes

Triple Room, 3 Twin Beds

7.8 out of 10
Good
(11 reviews)
  • 161 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Premium bedding, in-room safe, desk, blackout drapes

Quadruple Room

  • 204 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Double Room

Premium bedding, in-room safe, desk, blackout drapes

Double Room

  • Sleeps 2

View all photos for Single Room

Premium bedding, in-room safe, desk, blackout drapes

Single Room

  • Sleeps 1

Twin Room

  • Sleeps 2

View all photos for Quadruple Room

Premium bedding, in-room safe, desk, blackout drapes

Quadruple Room

  • Sleeps 4

View all photos for Triple Room with 3 Single Beds

Premium bedding, in-room safe, desk, blackout drapes

Triple Room with 3 Single Beds

  • Sleeps 3

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About this property

Hotel Lumen am Hauptbahnhof

3-star Hamburg hotel, connected to a shopping center in Hamburg City Center
Along with a meeting room, this smoke-free hotel has a 24-hour front desk and express check-out. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance, and ATM/banking services are onsite.
Hotel Lumen am Hauptbahnhof offers 38 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers and hair dryers. This Hamburg hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel Lumen am Hauptbahnhof features multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby. Wireless Internet access is complimentary. This Hamburg hotel also offers room service (during limited hours), express check-out, and an ATM.

Hotel Lumen am Hauptbahnhof is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 18 per night)
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 14.90 per person

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Elevator

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Free daily newspapers
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14.90 per person
  • Nearby parking fee: EUR 18 per night (1640 ft away)
  • In-room safe fee: EUR 3 per stay
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Hotel Lumen am Hauptbahnhof
Hotel Lumen am Hauptbahnhof Hamburg
Lumen am Hauptbahnhof
Lumen am Hauptbahnhof Hamburg
Lumen Am Hauptbahnhof Hamburg
Hotel Lumen am Hauptbahnhof Hotel
Hotel Lumen am Hauptbahnhof Hamburg
Hotel Lumen am Hauptbahnhof Hotel Hamburg

Hotel Lumen am Hauptbahnhof Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 143 out of 1000 reviews
Rating 8 - Good. 390 out of 1000 reviews
Rating 6 - Okay. 302 out of 1000 reviews
Rating 4 - Poor. 102 out of 1000 reviews
Rating 2 - Terrible. 63 out of 1000 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dmytro

Stayed 1 night in Jul 2025

10/10 Excellent

Dmytro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

qiqin

Stayed 1 night in Jul 2025

2/10 Terrible

Ahmad, Riverside

I didn’t stay in the hotel because they didn’t have elevator on the street level, me and my wife can’t use stairs which is very long so I asked them to cancel they said to contact you for cancellation
Stayed 2 nights in Jul 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities
Decent hotel right next to Hamburg station. The road it’s on is a bit sketchy, full of junkies and refugees sleeping rough, but if you’re a solo traveller as I was it’s easy enough to navigate around and you can quickly walk to the awesome bits of Hamburg or jump on the metro. Staff were helpful and all spoke good English. Room was clean and bed was comfy. Would stay again.
Stayed 1 night in Jul 2025

6/10 Okay

Edward H H

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Alison

Stayed 1 night in Jun 2025

6/10 Okay

Aysan

was ok, not bad
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot , affordable. Only fault is that the stairs are steep.
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic , clean , and comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Stayed 1 night in Mar 2025

6/10 Okay

Alexander

Ok hotel if you can stand junkies outside on the street.
Stayed 2 nights in Feb 2025

6/10 Okay

Dermot

Traveled with family
Liked: Cleanliness

Underwhelming

This is a budget hotel, very central but in a poor neighbourhood with risky streets at night. Extra cost for breakfast is not worth it, use local cafes and restaurants instead
Stayed 2 nights in Jan 2025

10/10 Excellent

Noah

Stayed 1 night in Jan 2025

6/10 Okay

Polly C. N.

it was okay
Stayed 2 nights in Dec 2024

10/10 Excellent

helen

Stayed 2 nights in Dec 2024

8/10 Good

Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location near the main train station
Stayed 2 nights in Nov 2024

2/10 Terrible

Frankie

Business traveler, Traveled with partner
Disliked: Amenities
It was extremely inconvenience. But we had to push a service button for door to open. There were stairs you had to go to 1st floor to get to the elevator no one was there to help you to take your suitcase to the 1st floor that is where the office was, there is a camera But they see there are 2 ladies coming up the stairs with suitcase. They did not bother to assist when we arrived to the office. Then I asked the gentleman to help me take suitcase towards the elevator their to internet. Tconchang 25 y
Stayed 2 nights in Oct 2024

6/10 Okay

Miroslav

.
Stayed 1 night in Oct 2024

10/10 Excellent

Nataliia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel for business travel. Very close to the main train station and subway.
Stayed 4 nights in Sep 2024

6/10 Okay

Mark

Liked: Staff & service
Very close to Hamburg Central Station, plenty of shops on the main street around the hotel. Not the most luxurious hotel, but exceptional value for money.
Stayed 1 night in Aug 2024

8/10 Good

Karim

Liked: Staff & service
.
Stayed 1 night in Sep 2024

2/10 Terrible

Graeme

Jerk owner
Stayed 2 nights in Jul 2024

8/10 Good

Derek, Barrow-in-Furness

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quiet room despite noisy activity outside and at reception. Breakfast extra but very good.
Stayed 1 night in Jun 2024

6/10 Okay

Tyler

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
Really loud around the hotel.
Stayed 1 night in Jul 2024