Hotel Panorama Hamburg - Billstedt

4.0 star property

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December 2024
January 2025

Photo gallery for Hotel Panorama Hamburg - Billstedt

Lobby
Exterior
Double or Twin Room | Hypo-allergenic bedding, desk, blackout drapes, soundproofing
66-cm flat-screen TV with satellite channels, TV
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Parking available
  • Room service
  • Pet friendly

Explore the area

Map
Billstedter Hauptstrasse 44, Hamburg, HH, 22111
  • Horner Rennbahn
    3 min drive
  • Hamburg Wholesale Market
    10 min drive
  • Mehr!-Theater am Großmarkt
    10 min drive
  • Hamburg (HAM)
    34 min drive

Room options

Double or Twin Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

Single Room

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

Similar properties

About this property

Hotel Panorama Hamburg - Billstedt

4-star Hamburg hotel, connected to a shopping center in Hamburg-Mitte
This smoke-free hotel features a restaurant, a health club, and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, conference space, and dry cleaning.
Hotel Panorama Hamburg - Billstedt offers 111 accommodations with hair dryers and complimentary toiletries. 66-cm flat-screen televisions come with satellite channels. Bathrooms include showers.

This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a health club.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 3671 square feet (341 square meters) include conference space. This business-friendly hotel also offers a health club, a terrace, and a vending machine. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Panorama Hamburg - Billstedt is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Clipper Lounge Restaurant - This bistro specializes in German cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Breakfast Restaurant - This buffet restaurant serves breakfast only. Open daily.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 14 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 17.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Breakfast Restaurant
  • Clipper Lounge Restaurant

Things to do

  • Health club

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,671 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1982
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 66-cm flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 11 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 17.50 per person
  • Covered self parking fee: EUR 14 per night
  • Pet fee: EUR 10.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Top CityLine Hotel Panorama Billstedt
Top CityLine Hotel Panorama Billstedt Hamburg
Top CityLine Panorama Billstedt
Top CityLine Panorama Billstedt Hamburg
Hotel Panorama Hamburg-Billstedt
Panorama Hamburg-Billstedt
Panorama Hamburg Billstedt
Hotel Panorama Hamburg Billstedt
Hotel Panorama Hamburg - Billstedt Hotel
Hotel Panorama Hamburg - Billstedt Hamburg
Hotel Panorama Hamburg - Billstedt Hotel Hamburg

Hotel Panorama Hamburg - Billstedt Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 57 out of 205 reviews" "
Rating 8 - Good. 91 out of 205 reviews" "
Rating 6 - Okay. 35 out of 205 reviews" "
Rating 4 - Poor. 13 out of 205 reviews" "
Rating 2 - Terrible. 9 out of 205 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

klara

Lousy hotel norair conditioner coffe machine safe
I live in the Middle East and ask hotels.com give me back as an exception refund for 3 days I didn’t stay I had to cut my trip short as airlines cancelled flights home I was looking for understanding and humanitarian help. How can I trust hotels.com now
Stayed 10 nights in Jul 2024

10/10 Excellent

Luc

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was so smooth and the staff is welcoming and efficient, a special thanks to the receptionist Vladimir.
Stayed 1 night in Jul 2024

2/10 Terrible

molly

Stayed 4 nights in Oct 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good location, close to a shopping mall. The city center is a 15 minute bus ride away. The hotel itself is a bit old but the rooms are comfortable and clean. Overall good value for money.
Stayed 1 night in Feb 2020

8/10 Good

Alnuaimi

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From London
It was fantastic, all the receptionist were very kind and helpful, I would like to thanks to the man who helped us to call a taxi for us on Saturday evening 👍 Overall I’m very happy with all the service
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveler

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing the customer services was terrible When we came late there is a piece of wood to keep the door locked as the security says it’s bad area
Stayed 1 night in Sep 2019

10/10 Excellent

Duncan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for Business with secure Parking
Stayed at the Hotel for business. Used the secure underground parking for the hotel which was easy to use and didn't struggle to find a space. Only used the bar due to the timings of my work, but service was great and large selection of drinks. Reception service was friendly & spoke good English. And room was clean. Would use again.
Stayed 2 nights in Sep 2019

2/10 Terrible

devora

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIBLE!!!!
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveler

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
This hotel should be rated 3 star and not 4 No air con in the hotel not just our room Iron was leaking water No room service (supported by receptionist) No house keeping (supported by receptionist) No double bed (2 single mattresses are joined together to make double bed. There is always a crack in bed. Bad if you have little child or couple and spine) Not happy and checked out in 6 hours
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
The restaurants in the hotel are quite nice. The breakfast menu was surprisingly very good. I didn't like the room as its quite old and needs modernizing. TV was disappointing as there are no good English channels like BBC or CNN.
Stayed 2 nights in Mar 2019

6/10 Okay

Michael

Disliked: Staff & service
Stayed 2 nights in Oct 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel to stay if visiting Hamburg
Staff great, consistently good service, Rooms clean and well maintained, great breakfast, Smoking rooms available if you want. Down stairs bar & restaurant excellent food and service with good staff. Can't say any more than that! Go and stay there if you are in the Hamburg area.
Stayed 3 nights in Feb 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NIce place to stay for visiting Hamburg
Hotel Panorama Hamburg-Billstedt is a clean friendly hotel situated conveniently for both Rienbeck and Hamburg. Rooms are clean and comfortably. Breakfast is excellent and evening food can be obtained in the Bar down stairs and has a pleasant and affordable menu with service in a Pub type atmosphere. There is a large shopping centre just across the road

8/10 Good

Imad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently Located
conveniently situated for my needs. Train Station, shopping Centre restaurants across the road. the city was in close proximity as well. No free WiFi which was a let down.

6/10 Okay

Mike, London

Liked: Cleanliness, room comfort
Just and OK place
It is a bit far out (but OK connections). The policy on Wi Fi is that you are given just one hour a day for free -- a very mean provision I think

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort

8/10 Good

jamcan, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good 4 star hoter
Very clean. Good breakfast for 8 euro. Good neighborhood with lots of restaurants in a few large sized supermarkets close by. The Metro is 700 meters away. the only downside to the hotel with internet was quite slow.

8/10 Good

Imad, Sydney Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Shopping Centre and Public Transport
a clean and tidy hotel, conveniently located and close to shopping centre and public transports.

6/10 Okay

Aaron, Toronto

Liked: Cleanliness, room comfort
Don't judge a book by its cover
I was a bit concerned when I saw the outside of this hotel, but the room was quite comfortable. Slightly weird decor, but nothing serious.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel
I was visiting a relative who is ill. The hotel meets my requirements for a convenient base from which to travel by U-Bahn to my cousin's hospital. Billstedt is only a 10 minute U-Bahn journey to the city centre. I usually stay at the Panorama Inn opposite but decided to 'upgrade' to the Panorama Hotel. Quite honestly, there is hardly any difference in the room facilities/quality AND you have to pay 8 Euros extra per day for breakfast at the Panorama Hotel, which is not worth it for a muesli-eating vegetarian! The Billstedt Centre has an excellent range of shops and food outlets. The immediate area has a large Turkish population, which is reflected in the independent shops and restaurants. I will be staying again.

8/10 Good

Paul Robertson, Bassingham Lincoln

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service
I always stay here when visiting Hamburg. The hotel is great clean and well presented. The staff are good Breakfast is great.. The prices are good and its not to far out of the main Hamburg centre. Theres a good shopping centre across the road and local ammeanaties are good for everything you need.

8/10 Good

alain, ottawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good clean hotel. Nicely located across from shopping and restaurants. Although it is advertised as having free WiFi, it was not the case. As in most place in Germany, the WiFi is through a third part service provider and not through the hotel. They did have a computer in the lobby that could be used by the guests.

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Anonymous

Disliked: Staff & service, room comfort
Bait and Switch Hotel
I thought I was staying at the hotel across the street but when I went to register they sent me to their sister hotel. The rooms were less than average, the staff was snippy and the breakfast was minimal and extremely expensive. I would not recommend this hotel!