4-star Hamburg hotel, connected to a shopping center in Hamburg-Mitte
This smoke-free hotel features a restaurant, a health club, and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, conference space, and dry cleaning.
Hotel Panorama Hamburg - Billstedt offers 111 accommodations with hair dryers and complimentary toiletries. 66-cm flat-screen televisions come with satellite channels. Bathrooms include showers.
This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include a health club.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 3671 square feet (341 square meters) include conference space. This business-friendly hotel also offers a health club, a terrace, and a vending machine. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Hotel Panorama Hamburg - Billstedt is a smoke-free property.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Clipper Lounge Restaurant - This bistro specializes in German cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Breakfast Restaurant - This buffet restaurant serves breakfast only. Open daily.
Room service (during limited hours) is available.
Languages
English, German
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Covered self parking on site (EUR 14 per night)
Limited onsite parking
Food and drink
Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 17.50 per person
A bar/lounge
A restaurant
Restaurants on site
Breakfast Restaurant
Clipper Lounge Restaurant
Things to do
Health club
Family friendly
Crib (surcharge)
In-room refrigerator
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
3,671 square feet of conference space
Meeting rooms
Outdoors
Terrace
Accessibility
Elevator
More
1 building
7 floors
Banquet hall
Built in 1982
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Crib (surcharge)
Hypo-allergenic bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
66-cm flat-screen TV with satellite channels
Food and drink
Limited room service
Refrigerator
More
Desk
Heating
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 11 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 10.0 per night
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 17.50 per person
Covered self parking fee: EUR 14 per night
Pet fee: EUR 10.00 per pet, per night
Service animals are exempt from fees
Crib (infant bed) fee: EUR 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Property is also known as
Top CityLine Hotel Panorama Billstedt
Top CityLine Hotel Panorama Billstedt Hamburg
Top CityLine Panorama Billstedt
Top CityLine Panorama Billstedt Hamburg
Hotel Panorama Hamburg-Billstedt
Panorama Hamburg-Billstedt
Panorama Hamburg Billstedt
Hotel Panorama Hamburg Billstedt
Hotel Panorama Hamburg - Billstedt Hotel
Hotel Panorama Hamburg - Billstedt Hamburg
Hotel Panorama Hamburg - Billstedt Hotel Hamburg
Hotel Panorama Hamburg - Billstedt Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 57 out of 205 reviews" "
10 - Excellent
57
Rating 8 - Good. 91 out of 205 reviews" "
8 - Good
91
Rating 6 - Okay. 35 out of 205 reviews" "
6 - Okay
35
Rating 4 - Poor. 13 out of 205 reviews" "
4 - Poor
13
Rating 2 - Terrible. 9 out of 205 reviews" "
2 - Terrible
9
8.4/10
Cleanliness
8.0/10
Staff & service
7.4/10
Amenities
7.4/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
2/10 Terrible
klara
Aug 9, 2024
Lousy hotel norair conditioner coffe machine safe
I live in the Middle East and ask hotels.com give me back as an exception refund for 3 days I didn’t stay
I had to cut my trip short as airlines cancelled flights home
I was looking for understanding and humanitarian help.
How can I trust hotels.com now
Good location, close to a shopping mall. The city center is a 15 minute bus ride away.
The hotel itself is a bit old but the rooms are comfortable and clean. Overall good value for money.
It was fantastic, all the receptionist were very kind and helpful, I would like to thanks to the man who helped us to call a taxi for us on Saturday evening 👍
Overall I’m very happy with all the service
Stayed at the Hotel for business. Used the secure underground parking for the hotel which was easy to use and didn't struggle to find a space. Only used the bar due to the timings of my work, but service was great and large selection of drinks. Reception service was friendly & spoke good English. And room was clean. Would use again.
This hotel should be rated 3 star and not 4
No air con in the hotel not just our room
Iron was leaking water
No room service (supported by receptionist)
No house keeping (supported by receptionist)
No double bed (2 single mattresses are joined together to make double bed. There is always a crack in bed. Bad if you have little child or couple and spine)
Not happy and checked out in 6 hours
Verified traveler
Stayed 1 night in Jul 2019
6/10 Okay
Verified traveler
Business traveler
Apr 15, 2019
Liked: Staff & service
The restaurants in the hotel are quite nice. The breakfast menu was surprisingly very good. I didn't like the room as its quite old and needs modernizing. TV was disappointing as there are no good English channels like BBC or CNN.
Staff great, consistently good service, Rooms clean and well maintained, great breakfast, Smoking rooms available if you want. Down stairs bar & restaurant excellent food and service with good staff. Can't say any more than that! Go and stay there if you are in the Hamburg area.
Hotel Panorama Hamburg-Billstedt is a clean friendly hotel situated conveniently for both Rienbeck and Hamburg. Rooms are clean and comfortably. Breakfast is excellent and evening food can be obtained in the Bar down stairs and has a pleasant and affordable menu with service in a Pub type atmosphere. There is a large shopping centre just across the road
conveniently situated for my needs. Train Station, shopping Centre restaurants across the road.
the city was in close proximity as well. No free WiFi which was a let down.
Imad
6/10 Okay
Mike, London
May 18, 2015
Liked: Cleanliness, room comfort
Just and OK place
It is a bit far out (but OK connections). The policy on Wi Fi is that you are given just one hour a day for free -- a very mean provision I think
Very clean. Good breakfast for 8 euro. Good neighborhood with lots of restaurants in a few large sized supermarkets close by. The Metro is 700 meters away.
the only downside to the hotel with internet was quite slow.
I was visiting a relative who is ill. The hotel meets my requirements for a convenient base from which to travel by U-Bahn to my cousin's hospital. Billstedt is only a 10 minute U-Bahn journey to the city centre. I usually stay at the Panorama Inn opposite but decided to 'upgrade' to the Panorama Hotel. Quite honestly, there is hardly any difference in the room facilities/quality AND you have to pay 8 Euros extra per day for breakfast at the Panorama Hotel, which is not worth it for a muesli-eating vegetarian! The Billstedt Centre has an excellent range of shops and food outlets. The immediate area has a large Turkish population, which is reflected in the independent shops and restaurants. I will be staying again.
I always stay here when visiting Hamburg. The hotel is great clean and well presented. The staff are good Breakfast is great.. The prices are good and its not to far out of the main Hamburg centre. Theres a good shopping centre across the road and local ammeanaties are good for everything you need.
Good clean hotel. Nicely located across from shopping and restaurants. Although it is advertised as having free WiFi, it was not the case. As in most place in Germany, the WiFi is through a third part service provider and not through the hotel. They did have a computer in the lobby that could be used by the guests.
I thought I was staying at the hotel across the street but when I went to register they sent me to their sister hotel. The rooms were less than average, the staff was snippy and the breakfast was minimal and extremely expensive.
I would not recommend this hotel!