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Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 Double Bed (New Sleep Easy Concept)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center.

Wireless Internet access is complimentary. This eco-certified hotel also offers a terrace, a garden, and a front-desk safe. Parking is available onsite for a surcharge.

Ibis Hamburg City is a smoke-free property.

  • Shopping mall on site
  • Registration desk height (inches) - 37
  • Registration desk height (centimeters) - 95
  • Elevator
  • Elevator door width (inches) - 35
  • Number of bars/lounges - 1
  • Elevator door width (centimeters) - 90
  • Lockers available
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Business center
  • Bulk dispenser for toiletries
  • Free WiFi
  • Self parking (surcharge)
  • No single-use plastic soda bottles
  • Vegetable garden
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • Smoke-free property
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • Safe-deposit box at front desk
  • Terrace
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Snack bar/deli
  • Total number of rooms - 252
  • No accessible shuttle
  • Garden
  • Number of accessible parking spaces 2

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli

Room Amenities

Ibis Hamburg City offers 252 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms. This Hamburg hotel provides complimentary wireless Internet access. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Hair dryer
  • In-room safe
  • Room service
  • Soundproofed rooms
  • Blackout drapes/curtains
  • Flat-panel TV
  • Free WiFi
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 2
  • Housekeeping on request
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Toothbrush and toothpaste not available
  • Change of towels (on request)
  • Change of bed sheets (on request)

Parking

Self parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.

Onsite venue - This restaurant specializes in Regional cuisine and serves dinner only.

Onsite venue #2 - This bar serves light fare only. Open 24 hours.

Room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.00 for adults and EUR 9.50 for children
  • Self parking fee: EUR 18 per night
  • Pet fee: EUR 16 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Service animals are allowed

Service animals are exempt from fees/restrictions

Sustainability/community reinvestment (10% revenue or more)

Staffed front desk

Contactless check-in is available

No rollaway/extra beds available

No cribs (infant beds) available

Comprehensive food waste policy

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

LGBTQ friendly

Comprehensive recycling policy

Smoke detector

Debit cards

Contactless check-out is available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of EUR 16 per pet, per day
  • Dogs only
  • Service animals are welcome, and are exempt from fees

We should mention

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • Ibis Hamburg City
  • Ibis Hotel Hamburg City
  • Accor Hamburg Alster
  • Ibis Hamburg Alster Hotel Hamburg
  • ibis Hamburg City Hotel
  • ibis Hamburg City Hotel
  • ibis Hamburg City Hamburg
  • ibis Hamburg City Hotel Hamburg

Awards & Affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key (Foundation for Environmental Education)

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Hotel Reviews

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