*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center.
Wireless Internet access is complimentary. This eco-certified hotel also offers a terrace, a garden, and a front-desk safe. Parking is available onsite for a surcharge.
Ibis Hamburg City is a smoke-free property.
- Shopping mall on site
- Registration desk height (inches) - 37
- Registration desk height (centimeters) - 95
- Elevator
- Elevator door width (inches) - 35
- Number of bars/lounges - 1
- Elevator door width (centimeters) - 90
- Lockers available
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Business center
- Bulk dispenser for toiletries
- Free WiFi
- Self parking (surcharge)
- No single-use plastic soda bottles
- Vegetable garden
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- Smoke-free property
- No single-use plastic straws
- Biodegradable/compostable straws
- No single-use plastic water bottles
- Reusable cups only
- Reusable tableware only
- Water-efficient showers only
- Safe-deposit box at front desk
- Terrace
- Breakfast available (surcharge)
- Number of restaurants - 1
- Snack bar/deli
- Total number of rooms - 252
- No accessible shuttle
- Garden
- Number of accessible parking spaces 2
Family Friendly Amenities
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
Room Amenities
Ibis Hamburg City offers 252 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms. This Hamburg hotel provides complimentary wireless Internet access. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
- Air conditioning
- Daily housekeeping
- Hypo-allergenic bedding available
- Phone
- Private bathroom
- Hair dryer
- In-room safe
- Room service
- Soundproofed rooms
- Blackout drapes/curtains
- Flat-panel TV
- Free WiFi
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 2
- Housekeeping on request
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
Parking
Self parking (surcharge)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge on weekdays.
Onsite venue - This restaurant specializes in Regional cuisine and serves dinner only.
Onsite venue #2 - This bar serves light fare only. Open 24 hours.
Room service is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchair-accessible path to elevator
- Well-lit path to entrance
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
Nearby Activities
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle rentals on site
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately EUR 19.00 for adults and EUR 9.50 for children
- Self parking fee: EUR 18 per night
- Pet fee: EUR 16 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Service animals are allowed
Service animals are exempt from fees/restrictions
Sustainability/community reinvestment (10% revenue or more)
Comprehensive food waste policy
Comprehensive recycling policy
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
No cribs (infant beds) available
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets allowed for an extra charge of EUR 16 per pet, per day
- Dogs only
- Service animals are welcome, and are exempt from fees
We should mention
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Ibis Hamburg City
- Ibis Hotel Hamburg City
- Accor Hamburg Alster
- Ibis Hamburg Alster Hotel Hamburg
- ibis Hamburg City Hotel
- ibis Hamburg City Hotel
- ibis Hamburg City Hamburg
- ibis Hamburg City Hotel Hamburg
Awards & Affiliations
- Green Key (Foundation for Environmental Education)
National Rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.
Hotel Reviews
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