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IntercityHotel Hamburg Hauptbahnhof

4.0 star property

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Photo gallery for IntercityHotel Hamburg Hauptbahnhof

Exterior
Lobby
Restaurant
Restaurant
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Glockengiesserwall 14/15, Hamburg, HH, 20095
  • Hamburg City Hall
    ‪11 min walk‬
  • Miniatur Wunderland
    ‪3 min drive‬
  • Elbe Philharmonic Hall
    ‪4 min drive‬
  • Hamburg (HAM)
    ‪14 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room

8.4 out of 10
Very good
(66 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Business Room

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Room, 1 Double Bed (Plus)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Business Room, 1 Double Bed (Plus)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, 1 Twin Bed

7.8 out of 10
Good
(9 reviews)
  • City view
  • Sleeps 1
  • 1 Twin Bed

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About this property

IntercityHotel Hamburg Hauptbahnhof

4-star Hamburg hotel, connected to a rail/subway station in Hamburg City Center
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, a business center, conference space, and concierge services are onsite.
IntercityHotel Hamburg Hauptbahnhof offers 155 accommodations with minibars and safes. Beds feature down comforters. 30-inch flat-screen televisions come with premium digital channels. Bathrooms include showers and hair dryers.

This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, multilingual staff, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

IntercityHotel Hamburg Hauptbahnhof is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekdays.
IntercityHotel Hamburg Hauptbahnhof has a restaurant on site.
Room service is available.

Languages

Croatian, English, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 25 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 20 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Art gallery
  • Shopping mall

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with premium digital channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Covered self parking fee: EUR 25 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number Glockengießerwall 14/15, IntercityHotel Hamburg hauptbahnhof, IntercityHotel GmbH, DE114110290, 040248700

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

InterCityHotel Hauptbahnhof
InterCityHotel Hauptbahnhof Hotel Hamburg
Intercityhotel Hotel Hamburg
InterCityHotel Hamburg Hauptbahnhof Hotel
InterCityHotel Hamburg Hauptbahnhof
IntercityHotel Hamburg Hauptbahnhof Hotel
IntercityHotel Hamburg Hauptbahnhof Hamburg
IntercityHotel Hamburg Hauptbahnhof Hotel Hamburg

IntercityHotel Hamburg Hauptbahnhof Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 401 out of 1003 reviews
Rating 8 - Good. 403 out of 1003 reviews
Rating 6 - Okay. 125 out of 1003 reviews
Rating 4 - Poor. 44 out of 1003 reviews
Rating 2 - Terrible. 30 out of 1003 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Dae Won

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

peter

Liked: Cleanliness
Stayed 4 nights in Feb 2025

8/10 Good

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location but rooms are rather basic. Good for a short break. Would stay there again
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Freude auf den nächsten Aufenthalt

Schöner Aufenthalt, gutes Preis-/Leistungsverhältnis, sehr aufmerksames, freundliches Personal. Ich freue mich auf den nächsten Aufenthalt.
Stayed 1 night in Feb 2025

10/10 Excellent

Cecilie S. Bie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only thing I missed was a chrome cast and maybe a common area with a coffee machine!
Stayed 1 night in Feb 2025

8/10 Good

Rupert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fler mich ist weil ich immer wieder auf der Durchreise bin die Nähe zum Bahnhof wichtig!! Mittlerweile.schon einige Male und ich war immer zu Frieden!!
Stayed 1 night in Feb 2025

2/10 Terrible

rosemary

Stayed 1 night in Dec 2024

6/10 Okay

Paal

Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Nicholas

Disliked: Room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Paulina

Stayed 3 nights in Jan 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, well connected, lots of eating options in the vicinity, and the centre is a 10 minute easy walk
Stayed 3 nights in Jan 2025

10/10 Excellent

Anders

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Mert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

KENAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

A very central hotel close to the main railway station. A very comfortable bed, good tv and bathroom. Only thing was couldn't see how to change the room temperature.
Stayed 1 night in Dec 2024

8/10 Good

Dorte Kirsten

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Property conditions & facilities, room comfort
Very warm room with broken AC. The worst pillows ever. Hardly slept.
Stayed 1 night in Dec 2024

8/10 Good

Pernille Junge

Stayed 1 night in Dec 2024

10/10 Excellent

Finn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Stephen

Liked: Cleanliness

Average

Made us wait to 3pm even though they clearly had rooms and lots of people checked in from 1.30pm. No tea or coffee making facilities. Good point is the location.
Stayed 2 nights in Dec 2024

8/10 Good

Tommy Steen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024