*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 4 meeting rooms are available. This family-friendly hotel also offers a terrace, an arcade/game room, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.
JUFA Hotel Hamburg HafenCity is a smoke-free property.
- Elevator
- Number of bars/lounges - 1
- 24-hour front desk
- Tours/ticket assistance
- Year Built - 2018
- Electric car charging station
- Free WiFi
- Self parking (surcharge)
- Smoke-free property
- Number of coffee shops/cafes - 1
- Food and water bowls
- Safe-deposit box at front desk
- Number of meeting rooms - 4
- Terrace
- Luggage storage
- Wheelchair accessible – no
- Breakfast available (surcharge)
- Number of restaurants - 1
- Concierge services
- Snack bar/deli
- Banquet hall
- Laundry facilities
- Total number of rooms - 220
- Number of floors - 6
- Number of buildings/towers - 1
- Arcade/game room
- Garden
Family Friendly Amenities
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
- Laundry facilities
- Arcade/game room
- Playground on site
Room Amenities
JUFA Hotel Hamburg HafenCity offers 220 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested.
- Air conditioning
- Television
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Free toiletries
- Hair dryer
- In-room safe
- Desk
- Room service
- Soundproofed rooms
- Free bottled water
- Shower only
- Satellite TV service
- Flat-panel TV
- Free WiFi
- TV size measurement: inch
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 2
- Laptop-friendly workspace
- Grab bar - near toilet
- Wardrobe or closet
- Change of towels (on request)
Parking
Self parking (surcharge)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Restaurant - Onsite buffet restaurant.
Room service is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Nearby Activities
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle rentals on site
- Playground on site
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately EUR 21 for adults and EUR 12.50 for children
- Self parking fee: EUR 19.50 per day
- Pet fee: EUR 10.00 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 4:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is 11 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
One child stays free
Service animals are allowed
Service animals are exempt from fees/restrictions
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation might be required for some facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Property follows sanitization practices of Ecolab (3rd party expert - Global)
Staff wears personal protective equipment
Security system
Mobile key entry is not available
Debit cards not accepted
Food service has been amended for enhanced safety
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 2
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Children stay free
Individually-wrapped food options are not available
Online penalty collection
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Kids stay free! One child 2 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are not available.
Pet Policy
- Pets allowed for an extra charge of EUR 10.00 per pet, per day
- Dogs and cats only
- Food and water bowls are available
- Service animals are welcome, and are exempt from fees
We should mention
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Cashless payment methods are available for all transactions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- JUFA Hamburg HafenCity
- Jufa Hamburg Hafencity Hamburg
- JUFA Hotel Hamburg HafenCity Hotel
- JUFA Hotel Hamburg HafenCity Hamburg
- JUFA Hotel Hamburg HafenCity Hotel Hamburg
National Rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Hotel Reviews
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