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Mercure Hotel Hamburg Mitte

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mercure Hotel Hamburg Mitte

Front of property
Lobby
Meeting facility
Exterior
Standard Room, 2 Twin Beds | In-room safe, desk, blackout drapes, soundproofing

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

Map
Schroederstiftstr. 3, Hamburg, HH, 20146
  • Hamburg Messe and Congress
    3 min walk
  • Békaa
    1 min walk
  • Sternschanze U-Bahn
    7 min walk
  • Hamburg (HAM)
    12 min drive

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 Queen Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 Double Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed, Courtyard Area

Privilege, Room, 1 Double Bed, Courtyard Area | In-room safe, desk, blackout drapes, soundproofing

Privilege, Room, 1 Double Bed, Courtyard Area

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing

Superior Room, 1 King Bed

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

IntercityHotel Hamburg Dammtor-Messe

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (1000)
The price is $66
per night
$78 total
includes taxes & fees
Jan 15 - Jan 16
IntercityHotel Hamburg Dammtor-Messe

About this property

Mercure Hotel Hamburg Mitte

4-star hotel in Eimsbuettel
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space. Housekeeping is available on request.
Mercure Hotel Hamburg Mitte offers 180 accommodations with laptop-compatible safes and complimentary newspapers. Smart televisions come with satellite channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and a meeting room.

Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 2045 square feet (190 square meters) include conference space. This eco-certified hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Mercure Hotel Hamburg Mitte is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
RELAX - This diner serves lunch and dinner. Happy hour is offered.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Danish, English, German, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (EUR 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 24 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • RELAX
  • Restaurant

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,045 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Elevator (33 inch wide door)
  • Grab bar near toilet (35 inches high)
  • Handrails in stairways (39 inches high)
  • Roll-in shower (35 inches wide)
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Covered self parking fee: EUR 20 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Hamburg Mercure Hotel
Hamburg Mercure Hotel Mitte
Hamburg Mitte
Mercure Hamburg Mitte
Mercure Hotel Hamburg
Mercure Hotel Hamburg Mitte
Mercure Hotel Mitte Hamburg
Mitte Hamburg
Mercure Hamburg Mitte Hamburg
Mercure Hotel Hamburg Mitte Hotel
Mercure Hotel Hamburg Mitte Hamburg
Mercure Hotel Hamburg Mitte Hotel Hamburg

Mercure Hotel Hamburg Mitte Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 352 out of 908 reviews" "
Rating 8 - Good. 450 out of 908 reviews" "
Rating 6 - Okay. 79 out of 908 reviews" "
Rating 4 - Poor. 15 out of 908 reviews" "
Rating 2 - Terrible. 12 out of 908 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities
All went well and my met my needs for the visit
Stayed 6 nights in Aug 2024

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Slightly inconvenient location, not many places around to eat and rooms are slightly too small in my opinion. Some slightly annoying features are the shower which is left with the door opening inwards which makes it impossible to get in. Also the free WiFi is not very good at all, just ended up using mobile data. Finally, the cleaner seemed obsessed with trying to clean the room on the day I am leaving, when they came in I said no thank you and I got a very angry “put the ticket out then!”. Why would you try to clean the room on the day I am leaving before I have left?
Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Aug 2024

4/10 Poor

Andrea

Traveled with partner
Disliked: Amenities, property conditions & facilities
Rooms were extremely hot and uncomfortable. Could not get comfortable in room and staff would not adjust thermostat to less than 72 degrees Fahrenheit. Staff told us their technicians were sick and could not fix our room. We were moved to another room with the same problem. Nothing nice about sitting in your room sweating. Would not recommend. As well, bartender charged us 36 Euros for two cocktails with well alcohol. Way over charged. Locals said we were robbed!
Stayed 5 nights in Aug 2024

10/10 Excellent

Nathaniel

Traveled with family
Stayed 9 nights in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel near the convention center
We booked the hotel for a conference we are from the US. The location was great for us as we had few good restaurants and cafe that we could walk to. Great friendly reception staffs that all speak English so helpful if you are not fluent in German. The rooms are small (This is Europe), but clean and comfortable for us. The beds were comfortable and the free WIFI was excellent. We would book again.
Stayed 5 nights in Jul 2024

8/10 Good

michael

Stayed 3 nights in May 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024

10/10 Excellent

Lauren

Stayed 4 nights in May 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great staff, rooms are perfectly fine, clean, attractive, all you need. Locations fine so long as you are prepared to explore further away.
Stayed 2 nights in Mar 2024

10/10 Excellent

Paul, Edmonton

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Business hotel near convention centre and university of Hamburg. Good size room for Europe, with comfy (and slightly soft bed) and not too big pillows. Modern bathroom with good shower stall. Good work desk and good internet connectivity. Breakfast has a solid choice of options. About 5-7 minutes walk from nearest u-bahn station.
Stayed 2 nights in Dec 2023

10/10 Excellent

Helen

Stayed 3 nights in Nov 2023

10/10 Excellent

Anas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

6/10 Okay

Moritz

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Location is great to explore the Schanzenviertel and St. Pauli, hotel also is in great condition, rooms are clean and look new. Reason for my average rating is the non-functioning AC, ultimately I’m coming to sleep and this was difficult due to the heat on the top floors I have called the front desk, someone came, made some changes on the thermostat and mentioned it is fixed. Unfortunately this was not the case.
Stayed 1 night in Jun 2023

8/10 Good

Lori

Stayed 2 nights in Jun 2023

10/10 Excellent

Mark

Stayed 1 night in Jun 2023

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near the Hamburg Mitte!
We stay at the Mercure Hamburg Mitte every year for the WTCE show. I put up 18 of my team. While the rooms are small, they are efficient and the staff is wonderful. Feels like home.
Stayed 1 night in May 2023

10/10 Excellent

Miss

Stayed 1 night in Dec 2022

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xx
Stayed 3 nights in Sep 2022

10/10 Excellent

Marissa L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I loved everything about this hotel (staff, location, rooms - the view is amazing), except for the fact that the only amenities they have are breakfast and a late night bar with no food.
Stayed 6 nights in Aug 2022

8/10 Good

Suleman

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Jordan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would book here again. Great staff!!!
Stayed 1 night in Aug 2022

10/10 Excellent

ABDULLA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great and the location around nice restaurants and is walking distance of so nice shops
Stayed 1 night in Jul 2022

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great business hotel!
My team stayed at the Mercure Mitte for the WTCE airline show. I can say enough positive comments about the staff. Efficient, friendly, accommodating, knowledgeable and just genuinely trying to make sure are stay was a wonderful experience.
Stayed 2 nights in Jun 2022

8/10 Good

Chris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the conference centre.
Hotel is in a good location, rooms were ok, a little on the small side. The hotel is more geared up for the single business traveller (very convenient for the exhibition centre) that it is for couples. Breakfast was good. Not sure about the night shift security, when we can back late one evening we just walked in unchallenged. 7/10 overall.
Stayed 3 nights in May 2022