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Mövenpick Hotel Hamburg

4.0 star property

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Photo gallery for Mövenpick Hotel Hamburg

Exterior
Meeting facility
Interior entrance
Sports facility
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Gym
  • Room service
  • Pet friendly

Explore the area

Map
Sternschanze 6, Hamburg, HH, 20357

Room options

View all photos for Classic Twin Room, 1 Twin Bed

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Classic Twin Room, 1 Twin Bed

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed

  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Classic Room, 1 King Bed

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Classic Room, 1 Queen Bed

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 1 Twin Bed

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Superior Twin Room, 1 Twin Bed

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 Queen Bed

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 Queen Bed

  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Sleep)

Room, 1 King Bed (Sleep) | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Sleep)

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Mövenpick Hotel Hamburg

4-star hotel in Altona
A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite. Housekeeping is available on request.
Mövenpick Hotel Hamburg offers 226 accommodations with safes and designer toiletries. Beds feature pillowtop mattresses. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
In addition to a full-service spa, Mövenpick Hotel Hamburg features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and 13 meeting rooms. This family-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Mövenpick Hotel Hamburg is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:00 AM and noon.
Moevenpick Restaurant - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Cave Bar - Onsite bar. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (EUR 30 per night)
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to noon on weekends; EUR 28 for adults and EUR 14 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Cave Bar
  • Moevenpick Restaurant

Things to do

  • Bicycle storage
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1863
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: EUR 39
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 40.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 for adults and EUR 14 for children
  • Covered self parking fee: EUR 30 per night (in/out privileges)
  • Pet fee: EUR 25 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 39 (subject to availability)
  • Late check-out fee: EUR 10 (subject to availability)
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Moevenpick Hamburg
Moevenpick Hamburg Hotel
Movenpick Hamburg
Mövenpick Hamburg
Movenpick Hotel Hamburg
Mövenpick Hotel Hamburg Hotel
Mövenpick Hotel Hamburg Hamburg
Mövenpick Hotel Hamburg Hotel Hamburg

Mövenpick Hotel Hamburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 556 out of 1061 reviews
Rating 8 - Good. 366 out of 1061 reviews
Rating 6 - Okay. 95 out of 1061 reviews
Rating 4 - Poor. 31 out of 1061 reviews
Rating 2 - Terrible. 13 out of 1061 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mark

Stayed 2 nights in Nov 2024

4/10 Poor

Joanna

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was dirty, and appeared to have just cganged the bed sheets. I was very disappointed as I have stayed here before and believe that the standards have dropped in this regard. Dust everywhere, mould in the shower and dirt on the wooden furniture. Breakfast was fantastic, a variety of food options.
Stayed 2 nights in Oct 2024

10/10 Excellent

Leonie

Stayed 3 nights in Oct 2024

10/10 Excellent

Jan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Shaun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

4/10 Poor

Ash

Traveled with group
Disliked: Amenities, property conditions & facilities
Window shades had holes and were considerably worn. Ineffective in the end.
Stayed 2 nights in Sep 2024

10/10 Excellent

Alex

Stayed 3 nights in Aug 2024

4/10 Poor

Hans

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No bathroom door. Just a curtain instead. We booked a 400 sf room and got 300sf.
Stayed 5 nights in Aug 2024

10/10 Excellent

Hans

Stayed 1 night in Aug 2024

10/10 Excellent

owen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Stayed 3 nights in Aug 2024

8/10 Good

Tracie, Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice but rooms looked old.
Stayed 3 nights in Jul 2024

6/10 Okay

Nicola

Business traveler
Not worth the money. Better hotels for less in Hamburg.
Stayed 1 night in Jul 2024

6/10 Okay

Faysel

Stayed 4 nights in Jun 2024

10/10 Excellent

Jack

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Repton

Traveled with partner
Liked: Amenities
Yes
Stayed 4 nights in Jun 2024

10/10 Excellent

Ed

Stayed 3 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a unique hotel. Great location with a beautiful park. Close to the underground station
Stayed 1 night in May 2024

10/10 Excellent

ian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very nice and clean. The views from the 12th floor are stellar and the cargo cranes in the port is within view. Very beautiful property, if you get a car you definitely have to pay for thier parking inside or outside. If you opt to drive a car the driving in germany is pretty easy other then the people on bicycles who dont seem to have any common sense or survival instinct. On normal nights the street is loud and full of people because its right next to a popular train station and St Pauli is a popular destination with the local populace at night. The neighborhood does look rather grimy with spray paint but is perfectly safe for anyone with common sense. The downtown area is 5 stops away and most of hamburg is within easy reach of mass transit. Also the hotel is taller then most buildings which makes it easy to find when your walking around. I only knocked off a star on property condition and facilities because the pillows were terrible and hurt my neck, the electric powered shades in the bathroom didnt work in my moms room and her mirror fell off the wall, niether of these problems are due to shoddy maintenance and problems like these are prone to happen, and when these problems were brought up to staff, the mirror was fixed promptly, and for the shades the hotel knows about the problem and management is working on a solution. Excellent hotel if you want to sight see, i will definitely stay here again. I did not eat at the hotel resteraunt or bar.
Stayed 7 nights in May 2024

10/10 Excellent

matthias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel in historic walls
Very special atmosphere inside these historic brick walls, inside which they built a new modern hotel. Very friendly and smooth service.
Stayed 4 nights in Apr 2024

6/10 Okay

Maria

Business traveler
Liked: Cleanliness
Very slow checkin system.
Stayed 1 night in Mar 2024

10/10 Excellent

Kari Alina

Stayed 1 night in Feb 2024

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Josephine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel in an amazing old building. Staff were very friendly and accommodating. Excellent buffet breakfast and appreciated it ran until midday so no rush. Great location for easy access to the city by foot or on the train.
Stayed 3 nights in Dec 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Hamburg, a view more steps to go
Stayed 2 nights in Nov 2023

10/10 Excellent

Yevgeny

Stayed 5 nights in Aug 2023