Hamburg hotel connected to a rail/subway station in Hamburg-Mitte
This smoke-free hotel features a bar/lounge, self parking, and a 24-hour front desk. WiFi in public areas is free. Other amenities include a banquet hall and a vending machine. Housekeeping is available on request.
Moxy Hamburg City offers 291 air-conditioned accommodations with hair dryers and blackout drapes/curtains. 49-inch flat-screen televisions come with digital channels.
Bathrooms include showers. This Hamburg hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Moxy Hamburg City features a vending machine, an elevator, and a water dispenser. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. Parking is available onsite for a surcharge.
Moxy Hamburg City is a smoke-free property.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Languages
English, German
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Covered self parking on site (EUR 25 per night)
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 21 for adults and EUR 9 for children
A bar/lounge
Family friendly
In-room crib
Soundproofed rooms
Conveniences
24-hour front desk
Lockers
Luggage storage
Vending machine
Water dispenser
Guest services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Height-adjustable showerhead
Low-height electrical outlets in bathroom
Raised toilet seat
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
More
1 building
Banquet hall
Biodegradable drinking straws available
Built in 2020
Comprehensive recycling policy
Double-glazed windows
Smoke-free property
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free crib
Bathroom
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
49-inch flat-screen TV with digital channels
More
Air conditioning
Energy-saving switches in guestrooms
Recycling
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 21 for adults and EUR 9 for children
Covered self parking fee: EUR 25 per night
Pet fee: EUR 25 per pet, per night
Service animals are exempt from fees
Early check-in fee: EUR 30 (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Property is also known as
Moxy Hamburg City Hotel
Moxy Hamburg City Hamburg
Moxy Hamburg City Hotel Hamburg
Moxy Hamburg City a Marriott Hotel
Moxy Hamburg City Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Welcome drink was a great touch. Breakfast was good and the bar area nice. Room was a good size with nice toiletries. 1 train ride to central. Area not great for much though.
The property have repeatedly ignored my communication when requesting the return of my security deposit for the room.
Upon checkout I was informed that it would take 1-2 days for the €90.00 (3 night) deposit to be returned to my account and I have still not received this.
I emailed twice and called once and would advise caution when checking in and asked for a deposit on the room on top of the full booking fee.
Very disappointed as I am out of pocket due to sheer ignorance and fraudulent processing of security deposit. This is despite me emailing my IBAN details afterwards too.
Ananta
Stayed 3 nights in Aug 2024
10/10 Excellent
Laura
Aug 29, 2024
Liked: Cleanliness, staff & service
The hotel itself is fairly new and is great - nice big beds, spacious rooms. Powerful shower. The bar area downstairs is great, they serve breakfast and food there but we didn't eat.
My only issue is they advertise having air conditioning - however in reality its just an air purifier - we we told this by a staff member when we went to complain that our AC didn't seem to be working. Had I known this I wouldn't have chosen this hotel. My partner and I have. AC in our room at home, as we like the room to be cold. We struggled to sleep here, as we were too hot - even with the window open.
The area was nice, close to a train station where you could go to/from the airport and anywhere else you needed.
Had a very pleasant stay. The rooms and property are well maintained, and staff is very helpful. Not too far from the train and downtown is very accessible from here. There's a large supermarket down the road and a few restaurants for dining options. The only inconvenience we had was there is construction everywhere around the city and it was dusty. Also, lots of pedestrian and traffic rerouting. Hotel has a gym which was great for people who like to work out. Overall, it was decent and it has a pretty interesting decor and vibe.
We are Hilton Diamond level. We found ourselves in Hamburg to go on a cruise and there was no availability at the Hilton. We decided to roll the dice and stay here.
The staff were an 11 out of 10. Every interaction with them was awesome. We mistakingly printed our cruise form on double sided and needed it printed single sided. The hotel does not have a 'business center' but they said, email what we need printed to them. It was done immediately. We were stupid typical Americans and forgot that electrical outlets are not universal :) They were considerate enough to lend us an adaptor for no charge. Our luggage was lost by BA and I told the staff that they may be delivered. The staff asked if we wanted to be texted or called when the luggage arrived. Just the smallest nicest touch!
We did not get the breakfast option and that worked out for us. We did use the bar/food service and was pleasantly surprised at the reasonable cost. For other Americans out there, imagine what a 8 Buffalo Wing and Fries would cost at a Hilton. It was 9 euros. It was also damn good! We wound up having that twice during the 3 days we were there!
The location of the hotel is about a five minute walk to the Berliner Tor train station. About 1000' past the station is a huge grocery store, Kaufland.
Now, the room, ok, it was small compared to US Hiltons. It was typical for EU rooms. We liked the automatic floor lights.