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NYX Hotel Hamburg by Leonardo Hotels

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Restaurant
Suite (Heaven) | 1 bedroom, in-room safe, desk, soundproofing
Lobby lounge
Lobby lounge
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Air conditioning
  • Housekeeping
  • Pet friendly
$133
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
Frankenstr. 16, Hamburg, Hamburg, 20097
  • Miniatur Wunderland
    ‪4 min drive‬
  • Hamburg Cruise Center
    ‪4 min drive‬
  • Elbe Philharmonic Hall
    ‪4 min drive‬
  • Hamburg (HAM)
    ‪15 min drive‬

Room options

View all photos for Suite (Heaven)

Suite (Heaven) | 1 bedroom, in-room safe, desk, soundproofing

Suite (Heaven)

10.0 out of 10
Exceptional
(1 review)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Comfort Double Room

1 bedroom, in-room safe, desk, soundproofing

Comfort Double Room

9.0 out of 10
Wonderful
(28 reviews)
  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Twin Room

Comfort Twin Room | 1 bedroom, in-room safe, desk, soundproofing

Comfort Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

1 bedroom, in-room safe, desk, soundproofing

Superior Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

1 bedroom, in-room safe, desk, soundproofing

Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About this property

NYX Hotel Hamburg by Leonardo Hotels

Hotel in Hamburg-Mitte
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
NYX Hotel Hamburg by Leonardo Hotels offers 236 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. A pillow menu is available. 32-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities consist of 2 meeting rooms and coworking spaces.

Wireless Internet access is complimentary. Event facilities measuring 1152 square feet (107 square meters) include conference space. This Art Deco hotel also offers a fitness center, a vending machine, and an arcade/game room. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

NYX Hotel Hamburg by Leonardo Hotels is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
NYX Hotel Hamburg by Leonardo Hotels has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (EUR 24 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 21 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Art gallery
  • Gym

Family friendly

  • Arcade/game room
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 1,152 square feet of conference space
  • 2 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (48 inch wide door)
  • Magnifying mirror

More

  • 6 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 per person
  • Covered self parking fee: EUR 24 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

NYX Hamburg Hotel
NYX Hamburg Hamburg
NYX Hamburg Hotel Hamburg

NYX Hotel Hamburg by Leonardo Hotels Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 281 out of 417 reviews
Rating 8 - Good. 109 out of 417 reviews
Rating 6 - Okay. 19 out of 417 reviews
Rating 4 - Poor. 4 out of 417 reviews
Rating 2 - Terrible. 4 out of 417 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 2 nights in May 2025

8/10 Good

Solvig

Liked: Cleanliness, property conditions & facilities
nice big room but very bad internet, as a business hotel not suited at all. Also I had asked for a quiet location, amongst other kind online request, which sadly seemed to fall on deaf ears. Bar staff super friendly and i could feel as a guest there was a good respectful friendship amongst the team.
Stayed 5 nights in May 2025

10/10 Excellent

Jesus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very clean hotel. Just stay for one night
Stayed 1 night in May 2025

10/10 Excellent

Anna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Anna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel!

This hotel was just lovely. The hotel room was very spacious, and the huge bed was very comfortable. My favourite part was the rainfall shower! The location is excellent only being around the corner from Hammerbrook station (2 mins walk max) with connections to Hauptbahnhof that can take you anywhere. I would 100% stay here again !
Stayed 8 nights in Dec 2024

10/10 Excellent

Nicolas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found this hotel last year, on my first trip to Hamburg. The staff is lovely and the hotel beautiful. I love how simple it is. The beds are super comfy too. The train into the city is just outside the door, but honestly it’s about a 20 minute walk to the city center and a safe walk at that. They have always been accommodating and helpful, even had my room ready early. Thanks for a wonderful stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Anna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Dave

Stayed 2 nights in Sep 2024

2/10 Terrible

Denis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Iain

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Karma

Stayed 3 nights in Jul 2024

10/10 Excellent

Anna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

angelina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice.

This hotel is very close to public transit. It is also near a few restaurants and bakeries. Very clean and every one who worked here was very friendly and professional. The air-conditioner also worked very well for July. We were very comfortable.
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Georgia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem of a hotel!

My friend and I ended up picking this hotel because it was such a reasonable price and looked nice, but what we didn’t know what just how nice and convenient it was! The hotel is right down the block from the nearest S-Bahn station which has a stop at the stadium, so if you’re in town for a show at Volksparkstadion, this hotel is perfectly located! It also was a short train ride to the central downtown area of Hamburg, but you can even walk that distance in what I want to say was like half an hour! The area is also quiet and super safe! The staff was also so kind and helpful throughout our stay. Even with things like us needing scissors at one point, they were there to help us! We didn’t get to spend as much time at the bar as we should have, but my friend and I both got espresso martinis before leaving for the concert, and the bartender made KILLER espresso martinis! The rooms were super comfortable and cute, with plenty of outlets by the beds for charging phones (ALWAYS appreciated!). The bathrooms were also nice with a heat light for when you get out of the shower and great water pressure! If we’re ever in town again, my friend and I agree that we would 100% book a stay with NYX Hamburg again!
Stayed 3 nights in Jul 2024

10/10 Excellent

Karma

Traveled with family

Excellent hotel, clean and family friendly!

Really clean hotel with arcade games (free) for the young ones. Didn’t get a chance to check out the hotel food, but it was a nice touch to have flavored water and treats in the lobby. Gym didn’t have air conditioning and was too hot to exercise. Extremely friendly staff that were happy to help with any tourist related questions. Water at the front desk to take up to your room for free and in nice glass bottles to cut down on waste. Located a block away from the train station, .5 miles to a nice supermarket, and restaurants nearby. Excellent hotel in Hamburg!
Stayed 1 night in Jul 2024

10/10 Excellent

Oda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Anna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Ryan, Liverpool

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in an easy accessible are with 2 stations nearby including one that has a link to the airport. There is too much directly in the area for food, drinks and shopping but with the easy transport links you are never far away. The staff are extremely helpful and the hotel is extremely clean, modern and nice. The only slight negative I would have is that I visited during a warm spell in the city and the air conditioning wasn't that powerful and unfortunately didn't cook down the room that much
Stayed 3 nights in Jun 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Michael

Stayed 1 night in Jun 2024

8/10 Good

James

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Good and bad

Modern hotel in convenient location a short walk from Berliner station. Rooms are comfy but have no desk or easy place to work. Food and drinks are great but service is slow.
Stayed 3 nights in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024