NYX Hamburg

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December 2024
January 2025

Photo gallery for NYX Hamburg

Bar (on property)
Interior
Bar (on property)
Suite | In-room safe, desk, soundproofing, free cribs/infant beds
Bar (on property)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • Pet friendly
  • 24/7 front desk
  • Parking available
  • Breakfast available

Explore the area

Map
Frankenstr. 16, Hamburg, Hamburg, 20097
  • Hamburg Wholesale Market
    3 min drive
  • Espresso-Club
    3 min walk
  • Hammerbrook S-Bahn
    5 min walk
  • Hamburg (HAM)
    29 min drive

Room options

Comfort Double Room

  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed

Comfort Twin Room

  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed

Superior Double Room

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed

Suite

  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed

Similar properties

About this property

NYX Hamburg

Hotel in Hamburg-Mitte
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
NYX Hamburg offers 236 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. A pillow menu is available. 32-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business amenities consist of a 24-hour business center, 2 meeting rooms, and coworking spaces.

Wireless Internet access is complimentary. Event facilities measuring 1152 square feet (107 square meters) include conference space. This Art Deco hotel also offers a fitness center, a vending machine, and an arcade/game room. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

NYX Hamburg is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
NYX Hamburg has a restaurant on site.

Languages

English, French, German, Russian

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (EUR 24 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 21 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Art gallery
  • Gym

Family friendly

  • Arcade/game room
  • Free crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 1,152 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center
  • Coworking space

Accessibility

  • Elevator

More

  • 6 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 per person
  • Covered self parking fee: EUR 24 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Nyx Hamburg Hotel
Nyx Hamburg Hamburg
Nyx Hamburg Hotel Hamburg

NYX Hamburg Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 182 out of 275 reviews" "
Rating 8 - Good. 76 out of 275 reviews" "
Rating 6 - Okay. 12 out of 275 reviews" "
Rating 4 - Poor. 3 out of 275 reviews" "
Rating 2 - Terrible. 2 out of 275 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Denis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Iain

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Karma

Stayed 3 nights in Jul 2024

10/10 Excellent

Anna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

angelina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice.
This hotel is very close to public transit. It is also near a few restaurants and bakeries. Very clean and every one who worked here was very friendly and professional. The air-conditioner also worked very well for July. We were very comfortable.
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Georgia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem of a hotel!
My friend and I ended up picking this hotel because it was such a reasonable price and looked nice, but what we didn’t know what just how nice and convenient it was! The hotel is right down the block from the nearest S-Bahn station which has a stop at the stadium, so if you’re in town for a show at Volksparkstadion, this hotel is perfectly located! It also was a short train ride to the central downtown area of Hamburg, but you can even walk that distance in what I want to say was like half an hour! The area is also quiet and super safe! The staff was also so kind and helpful throughout our stay. Even with things like us needing scissors at one point, they were there to help us! We didn’t get to spend as much time at the bar as we should have, but my friend and I both got espresso martinis before leaving for the concert, and the bartender made KILLER espresso martinis! The rooms were super comfortable and cute, with plenty of outlets by the beds for charging phones (ALWAYS appreciated!). The bathrooms were also nice with a heat light for when you get out of the shower and great water pressure! If we’re ever in town again, my friend and I agree that we would 100% book a stay with NYX Hamburg again!
Stayed 3 nights in Jul 2024

10/10 Excellent

Karma

Traveled with family
Excellent hotel, clean and family friendly!
Really clean hotel with arcade games (free) for the young ones. Didn’t get a chance to check out the hotel food, but it was a nice touch to have flavored water and treats in the lobby. Gym didn’t have air conditioning and was too hot to exercise. Extremely friendly staff that were happy to help with any tourist related questions. Water at the front desk to take up to your room for free and in nice glass bottles to cut down on waste. Located a block away from the train station, .5 miles to a nice supermarket, and restaurants nearby. Excellent hotel in Hamburg!
Stayed 1 night in Jul 2024

10/10 Excellent

Oda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Anna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Ryan, Liverpool

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in an easy accessible are with 2 stations nearby including one that has a link to the airport. There is too much directly in the area for food, drinks and shopping but with the easy transport links you are never far away. The staff are extremely helpful and the hotel is extremely clean, modern and nice. The only slight negative I would have is that I visited during a warm spell in the city and the air conditioning wasn't that powerful and unfortunately didn't cook down the room that much
Stayed 3 nights in Jun 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Michael

Stayed 1 night in Jun 2024

8/10 Good

James

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Good and bad
Modern hotel in convenient location a short walk from Berliner station. Rooms are comfy but have no desk or easy place to work. Food and drinks are great but service is slow.
Stayed 3 nights in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Transilvanicum

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

8/10 Good

Geoff

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Decent property, not my xh around it but close to metro station
Stayed 3 nights in May 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Ira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cool vibe excellent place to stay
Was a bit skeptical as my taxi was getting closer looking at what is an industrial area. I walked in the sliding doors and instantly I knew it was just right. My room was very comfy and quiet. Would definitely recommend NYX Hotel Hamburg.
Stayed 2 nights in Feb 2024

8/10 Good

Ruth

Liked: Cleanliness, property conditions & facilities
Stayed 12 nights in Dec 2023

10/10 Excellent

simon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, good location. Staff were excellent. Well laid out and the bar area was great to sit and have a drink with a 2 1/2 year old as there was lots to keep him entertained.
Stayed 3 nights in Dec 2023

10/10 Excellent

Nora, Soledad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and very comfortable. Not much of a view due to industrial area, but quiet and spacious. Breakfast was worth it
Stayed 1 night in Dec 2023

8/10 Good

Hema

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Given a twin room when double room was booked. When we challenged this, we were upgraded.
Stayed 3 nights in Nov 2023

10/10 Excellent

Anna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Sophia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived kinda late so I can’t say if the surrounding is convenience or not. However, the hotel was very chic and nice. It is located in a quiet area and It’s close to a gas station. You can get some drinks and food. But it does close at night so be aware of the closing time. ( Even though the entrance is closed, there was still a window with staff handling the gas payment though.) We were thinking of picking up some soda and snacks there but ended up getting them at the hotel. We spent a night there and walked to the train station area. It was quite a view.