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Novotel Hamburg Central Station

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Photo gallery for Novotel Hamburg Central Station

Bar (on property)
Hallway
Meeting facility
Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

Map
Steinstrasse 1, Hamburg, 20095
  • Moenckebergstrasse
    ‪3 min walk‬
  • Hamburger Kunsthalle
    ‪7 min walk‬
  • Hamburg City Hall
    ‪11 min walk‬
  • Hamburg (HAM)
    ‪30 min drive‬

Room options

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Executive Room, 1 Double Bed

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Superior Room, 1 Double Bed with Sofa bed

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Family Room, 1 King Bed with Sofa bed

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Novotel Hamburg Central Station

Hamburg hotel connected to a rail/subway station in Hamburg City Center
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk and multilingual staff assistance are onsite.
Novotel Hamburg Central Station offers 227 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. 55-inch flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, and hair dryers. This Hamburg hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 5 meeting rooms are available. This Hamburg hotel also offers multilingual staff and an elevator. Onsite parking is available (surcharge).

Novotel Hamburg Central Station is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Mysa - This restaurant specializes in Scandinavian cuisine and serves lunch, dinner, and light fare.
Mysa Bar & Lounge - Onsite bar. Open daily.

Languages

English, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 35 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 28 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mysa
  • Mysa Bar & Lounge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (39 inch wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 20
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 per person
  • Self parking fee: EUR 35 per night
  • Early check-in fee: EUR 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Hamburg Central
Novotel Hamburg Central Station Hotel
Novotel Hamburg Central Station Hamburg
Novotel Hamburg Central Station Hotel Hamburg
Novotel Hamburg Central Station (Eröffnung März 2024)

Novotel Hamburg Central Station Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 61 out of 115 reviews
Rating 8 - Good. 39 out of 115 reviews
Rating 6 - Okay. 8 out of 115 reviews
Rating 4 - Poor. 4 out of 115 reviews
Rating 2 - Terrible. 3 out of 115 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel near the main shopping area and a short walk from Central Station. The room was comfortable and had everything you need and breakfast was amazing. I can't wait to come back
Stayed 3 nights in Nov 2024

6/10 Okay

Rachel

Stayed 1 night in Oct 2024

10/10 Excellent

A SHUKOR

Stayed 5 nights in Oct 2024

8/10 Good

Sheldon

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful hotel! The rooms were delightful, the staff were excellent, and the location was convenient. Although I’m not sure how long the hotel has been around, it felt quite new due to its cleanliness and upkeep. However, the evening restaurant experience was disappointing; we spent a significant amount on a nice meal, but it didn’t meet our expectations against the cost.
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hamburg Hotel
New hotel. Friendly staff. Room is spacious with a wonderful bed. Nespresso machine in room was nice. Breakfast is way over priced & not worth it, other options in walking distance.
Stayed 3 nights in Aug 2024

2/10 Terrible

Paola

Stayed 1 night in Jul 2024

8/10 Good

Leslie

Stayed 1 night in Jun 2024

8/10 Good

Ali

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great new hotel. Staff can be trained better and services can be more. great location and very clean rooms .
Stayed 2 nights in May 2024

10/10 Excellent

Samuel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new modern property. A lot of construction around the property but is still quiet.
Stayed 2 nights in Apr 2024

4/10 Poor

Rasida

Traveled with family
Liked: Cleanliness, property conditions & facilities
Double charged for stay
I stayed 10 days. Booked hotel and payed online at hotels.com about six week before stay. Giving low rating because hotel kept charging stay on my credit card during my stay. I talked at three occasions to receptionist (5 of them overal present) and they ensured me that is how their computer system work, and there will be no charges at end of stay. However, I am still being charged and now upon return to USA disputing charges through my credit card. If you stay in this hotel make sure not to pay anything in advance. Otherwise, hotel is brand new, clean, and at convenient location, just few minutes by foot from shops and restaurants. Our room was small for USA standards, but bathroom and shower are really nice except for the hooks provided for towels or clothes; they slide down, I would bring one that hours over door with me. All personnel is in training and learning on the go and you will need to tolarate some inefficiencies if you book hotel soon.
Stayed 9 nights in Apr 2024

10/10 Excellent

Courtney

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, lots of space, great location, and very new! Only complaint was the towels were so new that they shed fuzz a bit. Had a great short stay overall!
Stayed 1 night in Apr 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the center of everything, close to the train station. Nice staff, good breakfast easy walking to historic sites
Stayed 2 nights in Apr 2024

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rigtigt godt oplevelse. Hotellet ligger meget godt i relation med Hamburg hovedbanegår og gågade. God service.
Stayed 3 nights in Nov 2024

10/10 Excellent

Morten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Torben

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
New modern hotel. Parking garage under the hotel with EV charging.
Stayed 1 night in Nov 2024

10/10 Excellent

Thobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Vibeke

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rigtig fint hotel
Rigtignok fint og nyt hotel - meget centralt i Hamburg få minutters afgang fra Hovedbanen
Stayed 3 nights in Nov 2024

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice fresh hotel with a Scandinavian feel. Close to the central station and sights. Would Stay there again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Rasmus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Angenehmes, zentrales Hotel. Ruhiges Zimmer, bequemes Bett. Leider aktuell Baustelle vor der Tür.
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freundlicher und schneller Checkin Schönes Zimmer
Stayed 1 night in Nov 2024

10/10 Excellent

Florian

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Lage, 5 Minuten zu Fuß zum Hauptbahnhof, U-Bahn direkt vor der Türe, Mönckeberg-Straße ums Eck. Trotzdem absolut ruhig (mit geschlossenem Fenster) Super nettes Personal, gutes Frühstück. Für 3 Personen sind die Zimmer etwas eng und das Sofa-Bett eher nur für Kinder geeignet. Wir kommen gerne wieder.
Stayed 3 nights in Oct 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr gutes Frühstück.
Stayed 3 nights in Oct 2024