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Novotel Hamburg Central Station

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Lunch and dinner served, Scandinavian cuisine
Meeting facility
Lobby sitting area
Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe
Lunch and dinner served, Scandinavian cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

$172
includes taxes & fees
Nov 6 - Nov 7

Explore the area

View in a map
Steinstrasse 1, Hamburg, 20095
  • Place, Hamburg City Hall
    ‪9 min walk‬
  • Place, Miniatur Wunderland
    ‪17 min walk‬
  • Place, Elbe Philharmonic Hall
    ‪20 min walk‬
  • Airport, Hamburg (HAM)
    ‪14 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Executive Room, 1 Double Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Family Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(6 reviews)
  • 301 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(22 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Shower, rainfall showerhead, hair dryer, towels

Standard Room

9.4 out of 10
Exceptional
(13 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Superior Room, 1 Double Bed with Sofa bed

9.4 out of 10
Exceptional
(6 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Novotel Hamburg Central Station

Hamburg hotel connected to a rail/subway station in Hamburg City Center
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk and multilingual staff assistance are onsite.
Novotel Hamburg Central Station offers 227 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, and hair dryers. This Hamburg hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 5 meeting rooms are available. This eco-certified hotel also offers multilingual staff and an elevator. Onsite parking is available (surcharge).

Novotel Hamburg Central Station is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Mysa - This restaurant specializes in Scandinavian cuisine and serves lunch, dinner, and light fare.
Mysa Bar & Lounge - Onsite bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 35 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 28 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mysa
  • Mysa Bar & Lounge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (39 inch wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 20
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 per person
  • Self parking fee: EUR 35 per night
  • Early check-in fee: EUR 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Hamburg Central
Novotel Hamburg Central Station Hotel
Novotel Hamburg Central Station Hamburg
Novotel Hamburg Central Station Hotel Hamburg
Novotel Hamburg Central Station (Eröffnung März 2024)

Reviews

Novotel Hamburg Central Station Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 115 out of 197 reviews
Rating 8 - Good. 61 out of 197 reviews
Rating 6 - Okay. 13 out of 197 reviews
Rating 4 - Poor. 4 out of 197 reviews
Rating 2 - Terrible. 4 out of 197 reviews

Reviews

10/10 Excellent

Kin Sang Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Alastair

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the first time I stayed at this hotel It is relatively new, located very centrally in Hamburg. I liked the cleanliness, the breakfast and the room was good (A room with two single beds. The beds were on the small side and if you are taller then you might find them too short.) Most of the staff were friendly/helpful. I dined in the hotel 3 times because I needed to work. I would say the food was better than average, what I had was different and nice. However, on the first night I was told that there would be no food although I persuaded them to give me a Mysa Sandwich (good). On the second night I was told no food because there was a party on (when I complained I was told I could have the cold buffer at 35Euro) on the third night all was good. The time I went to dinner was 19:45 each night - so not really an extreme time.
Stayed 5 nights in May 2025

10/10 Excellent

John

Stayed 2 nights in May 2025

8/10 Good

Victor Napoleon

Liked: Cleanliness, property conditions & facilities
Location is really convenient and the overall experience at the hotel is good
Stayed 2 nights in May 2025

6/10 Okay

Jerome

Traveled with family
Liked: Amenities, property conditions & facilities
No service in the restaurant. And I mean no no no service. Had to go into the kitchen to get things. Food was equally bad. Vietnam restaurant around the corner.
Stayed 1 night in May 2025

8/10 Good

Ria

Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Geraldine

Stayed 3 nights in May 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A comfortable stay

Room was prepared for us with hide a bed ready dispite a short time between booking and arriving. Hotel clean, safe and friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

MOIRA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As you’d expect with a pricier Novotel- and handy for the main train station.
Stayed 1 night in Mar 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

STEFAN

Liked: Cleanliness, staff & service, property conditions & facilities
Very reasonable price for the location and the room type. I will definitely come back.
Stayed 1 night in Jan 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be cautious when crossing the street in front of the hotel where is no signal for pedestrian. Bed was not so comfortable. Transportation is very comfortable.
Stayed 3 nights in Jan 2025

10/10 Excellent

VISHAL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Stay but Average Food Options

Courteous Staff, Clean & Spacious Room. Breakfast Menu was limited and repetitive, Lunch / Dinner Options in the restaurant were too restrictive.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in Hamburg

A new and clean hotel offering comfortable accommodation in a very convenient location near train station and easy walking distance to main shopping district. Excellent buffet breakfast.
Stayed 3 nights in Dec 2024

4/10 Poor

Carmen

Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very quiet and clean room. I recommend it.
Stayed 3 nights in Dec 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a good location

Excellent hotel near central station. Room was large and well appointed. Staff were friendly and efficient from reception, restaurant and housekeeping. Hotel is on a busy road but there is no traffic noise. It is very central and we walked to most of the sites we wanted to visit. U Bahn station is directly outside hotel entrance. Liked everything about this hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel near the main shopping area and a short walk from Central Station. The room was comfortable and had everything you need and breakfast was amazing. I can't wait to come back
Stayed 3 nights in Nov 2024

6/10 Okay

Rachel

Stayed 1 night in Oct 2024

10/10 Excellent

A SHUKOR

Stayed 5 nights in Oct 2024

8/10 Good

Sheldon

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful hotel! The rooms were delightful, the staff were excellent, and the location was convenient. Although I’m not sure how long the hotel has been around, it felt quite new due to its cleanliness and upkeep. However, the evening restaurant experience was disappointing; we spent a significant amount on a nice meal, but it didn’t meet our expectations against the cost.
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hamburg Hotel

New hotel. Friendly staff. Room is spacious with a wonderful bed. Nespresso machine in room was nice. Breakfast is way over priced & not worth it, other options in walking distance.
Stayed 3 nights in Aug 2024