Novotel Hamburg Central Station

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Novotel Hamburg Central Station

Bar (on property)
Hallway
Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes
Front of property
Meeting facility

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Air conditioning
  • Housekeeping

Explore the area

Map
Steinstrasse 1, Hamburg, 20095
  • Moenckebergstrasse
    3 min walk
  • Apples
    3 min walk
  • Steinstraße Station
    3 min walk
  • Hamburg (HAM)
    30 min drive

Room options

Standard Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Executive Room, 1 Double Bed

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Double Bed with Sofa bed

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Family Room, 1 King Bed with Sofa bed

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Novotel Hamburg Central Station

Hamburg hotel connected to a rail/subway station in Hamburg City Center
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk and multilingual staff assistance are onsite.
Novotel Hamburg Central Station offers 227 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. 55-inch flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, and hair dryers. This Hamburg hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 5 meeting rooms are available. This Hamburg hotel also offers multilingual staff and an elevator. Onsite parking is available (surcharge).

Novotel Hamburg Central Station is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Mysa - This restaurant specializes in Scandinavian cuisine and serves lunch, dinner, and light fare.
Mysa Bar & Lounge - Onsite bar. Open daily.

Languages

English, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 35 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 28 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mysa
  • Mysa Bar & Lounge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (39 inch wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 20
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 per person
  • Self parking fee: EUR 35 per night
  • Early check-in fee: EUR 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Hamburg Central
Novotel Hamburg Central Station Hotel
Novotel Hamburg Central Station Hamburg
Novotel Hamburg Central Station Hotel Hamburg
Novotel Hamburg Central Station (Eröffnung März 2024)

Novotel Hamburg Central Station Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 49 out of 96 reviews" "
Rating 8 - Good. 34 out of 96 reviews" "
Rating 6 - Okay. 6 out of 96 reviews" "
Rating 4 - Poor. 4 out of 96 reviews" "
Rating 2 - Terrible. 3 out of 96 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful hotel! The rooms were delightful, the staff were excellent, and the location was convenient. Although I’m not sure how long the hotel has been around, it felt quite new due to its cleanliness and upkeep. However, the evening restaurant experience was disappointing; we spent a significant amount on a nice meal, but it didn’t meet our expectations against the cost.
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hamburg Hotel
New hotel. Friendly staff. Room is spacious with a wonderful bed. Nespresso machine in room was nice. Breakfast is way over priced & not worth it, other options in walking distance.
Stayed 3 nights in Aug 2024

2/10 Terrible

Paola

Stayed 1 night in Jul 2024

8/10 Good

Leslie

Stayed 1 night in Jun 2024

8/10 Good

Ali

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great new hotel. Staff can be trained better and services can be more. great location and very clean rooms .
Stayed 2 nights in May 2024

10/10 Excellent

Samuel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new modern property. A lot of construction around the property but is still quiet.
Stayed 2 nights in Apr 2024

4/10 Poor

Rasida

Traveled with family
Liked: Cleanliness, property conditions & facilities
Double charged for stay
I stayed 10 days. Booked hotel and payed online at hotels.com about six week before stay. Giving low rating because hotel kept charging stay on my credit card during my stay. I talked at three occasions to receptionist (5 of them overal present) and they ensured me that is how their computer system work, and there will be no charges at end of stay. However, I am still being charged and now upon return to USA disputing charges through my credit card. If you stay in this hotel make sure not to pay anything in advance. Otherwise, hotel is brand new, clean, and at convenient location, just few minutes by foot from shops and restaurants. Our room was small for USA standards, but bathroom and shower are really nice except for the hooks provided for towels or clothes; they slide down, I would bring one that hours over door with me. All personnel is in training and learning on the go and you will need to tolarate some inefficiencies if you book hotel soon.
Stayed 9 nights in Apr 2024

10/10 Excellent

Courtney

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, lots of space, great location, and very new! Only complaint was the towels were so new that they shed fuzz a bit. Had a great short stay overall!
Stayed 1 night in Apr 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the center of everything, close to the train station. Nice staff, good breakfast easy walking to historic sites
Stayed 2 nights in Apr 2024

10/10 Excellent

Mogens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lækkert hotel. OK fitnessrum. Lækker varieret morgenbuffet. Venligt personale.
Stayed 2 nights in Sep 2024

10/10 Excellent

ROSA MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo local para estadia em Hamburgo
Muito bem localizado: próximo à BHF (trens) e à ZOB (ônibus), distancia caminhável de muitos pontos de visitação da cidade de Hamburgo, com muitos restaurantes e cafés ao redor, além de centro comercial. Instalações novas, pessoal do bar e atendimento atenciosos, com destaque para o Diego, barman brasileiro. Recomendo fortemente.
Quarto
Banheiro
Quarto
Stayed 3 nights in Sep 2024

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Hüseyin

Traveled with group
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

8/10 Good

Hiroshi, Izumu ku Yokohama

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

AYAKO

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Its location is very good as it is on the subway station and very close to the central station. The rooms are very clean as it is a new hotel. Towels are clean and big size. Clean ( maybe ) coffee cups and glass cups were arranged in the room But what surprised me is that maids washed the used coffee cups at the bathroom and returned them on the cabinet. In addition, they did not change used glass cups at all during my stay ( one week ). This is not acceptable for me.
Stayed 5 nights in Aug 2024

8/10 Good

Kerstin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Ole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anbefaler hotel
Tæt på hovedbanegården og seværdigheder. Rent, moderne, god service og lækker morgenmad.
Stayed 4 nights in Sep 2024

10/10 Excellent

Verena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes, neu renoviertes Hotel mit freundlichen Personal
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Almost brand new hotel, everything was in good shape and service was great. Good location, short walking distance to metro and central railway station. Recommended for business travelers.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mari

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても綺麗で、清潔感のある素晴らしいホテルでした!中央駅からも簡単に徒歩で5分程度。徒歩圏内に、ショッピングや、美術館があります。 スタッフも、親切で,次回も、また、泊まりたいです!
Stayed 2 nights in Aug 2024

8/10 Good

Seung Hyun

Stayed 1 night in Aug 2024

10/10 Excellent

Emilce A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Maksullinen parkkihalli suoraan hotellin alapuolella oli ehdoton plussa. Metro- ja juna-asema vieressä. Muuten sangen virikkeetön alue, josta onneksi lyhyt matka palveluiden äärelle. Ylihintainen majoitus ja aamupala. Siisti hotelli muttei anna vastinetta tuolle määrälle rahaa. Huoneessa hyvä tyyny mutta liian pehmeä sänky. Vessassa oli onneksi pelkkä suihku
Stayed 2 nights in Aug 2024

4/10 Poor

Waqar

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities
Bad service and not good food for breakfast
Stayed 2 nights in Jul 2024