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Hotel Hamburg

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Photo gallery for Hotel Hamburg

Reception hall
Family Room | Premium bedding, in-room safe, desk, blackout drapes
Family Room | Premium bedding, in-room safe, desk, blackout drapes
Exterior
Family Room | Premium bedding, in-room safe, desk, blackout drapes

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
Steindamm 29, Hamburg, HH, 20099
  • Miniatur Wunderland
    ‪5 min drive‬
  • Elbe Philharmonic Hall
    ‪5 min drive‬
  • Hamburg Cruise Center
    ‪5 min drive‬
  • Hamburg (HAM)
    ‪35 min drive‬

Room options

View all photos for Economy Single Room

Economy Single Room | Premium bedding, in-room safe, desk, blackout drapes

Economy Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Quadruple Room

Premium bedding, in-room safe, desk, blackout drapes

Comfort Quadruple Room

  • 237 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Basic Double Room, 1 Double Bed, Shared Bathroom

Basic Double Room, 1 Double Bed, Shared Bathroom | Premium bedding, in-room safe, desk, blackout drapes

Basic Double Room, 1 Double Bed, Shared Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Premium bedding, in-room safe, desk, blackout drapes

Triple Room

  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Double Sofa Bed

View all photos for Comfort Double Room

Premium bedding, in-room safe, desk, blackout drapes

Comfort Double Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room | Premium bedding, in-room safe, desk, blackout drapes

Family Room

  • 237 sq ft
  • Sleeps 5
  • 1 Double Bed, 1 Double Sofa Bed and 1 Twin Bed

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Double Room

  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room, 1 Twin Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Single Room, 1 Twin Bed

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Front of property

Hotel Residence am Hauptbahnhof

  • Free WiFi
  • Breakfast available
  • Laundry
  • Room service
3.4 out of 5, (811)
The price is $353
per night
$378 total
includes taxes & fees
Apr 8 - Apr 9
Hotel Residence am Hauptbahnhof

About this property

Hotel Hamburg

Hamburg hotel connected to a shopping center in Hamburg City Center
Along with a 24-hour front desk, this smoke-free hotel has a TV in a common area and a front-desk safe. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include multilingual staff assistance.
Hotel Hamburg offers 49 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers multilingual staff, a front-desk safe, and a television in a common area.

Hotel Hamburg is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free buffet breakfast available daily

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Elevator (31 inch wide door)

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 15
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 7.20 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 15.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hamburg Novum Hotel
Novum Hamburg Stadtzentrum
Novum Hotel
Novum Hotel Hamburg
Novum Hotel Hamburg Stadtzentrum
Novum Hotel Stadtzentrum
Novum Stadtzentrum
Hotel Hamburg Hotel
Hotel Hamburg Hamburg
Hotel Hamburg Hotel Hamburg
Novum Hotel Hamburg Stadtzentrum

Hotel Hamburg Reviews

Reviews

6.8
Rating 10 - Excellent. 102 out of 1001 reviews
Rating 8 - Good. 421 out of 1001 reviews
Rating 6 - Okay. 315 out of 1001 reviews
Rating 4 - Poor. 97 out of 1001 reviews
Rating 2 - Terrible. 66 out of 1001 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Eva

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely hostile check in. Property aware of our late check in yet room rented out. Pictures advertised when originally opened. 1 toilet with shower to 9 rooms of double & triple occupancy. To enter property in the evening you have to go through drunks & prostituts & than wait to be let in (buzzer at the door). Breakfast was good and sheet with towels clean
Stayed 5 nights in Dec 2024

6/10 Okay

Neil

Stayed 2 nights in Sep 2024

6/10 Okay

Matthew

Traveled with family and small children
Liked: Cleanliness, staff & service
Hotel room was big and just what we needed travelling with children. Breakfast choices were very limited and the area outside felt quite unsafe with small children. Excellent proximity to Hauptbahnhof
Stayed 2 nights in Dec 2024

10/10 Excellent

Amalia

Stayed 2 nights in Dec 2024

6/10 Okay

Robert, Berlin

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Rooms were outdated. Breakfast was good
Stayed 1 night in Dec 2024

6/10 Okay

Luis

Traveled with partner
Good breakfast. Room was dimly lit and no action taken when advices of blown lightbulb.
Stayed 4 nights in Nov 2024

2/10 Terrible

Warly

Disliked: Cleanliness
Stayed 3 nights in Sep 2024

8/10 Good

JONATHAN

Liked: Cleanliness, property conditions & facilities, room comfort
Slightly strange with the ground floor of the building a sex shop. But once inside the hotel is good for its price and served a very good breakfast buffet
Stayed 1 night in Oct 2024

6/10 Okay

Nicholas

Stayed 2 nights in Sep 2024

6/10 Okay

Michail

Liked: Cleanliness, staff & service
A good hotel for a short stay
Hamburg is a good hotel for a short stay, in a very good location. It is only 3 minutes walk from train and bus central stations and 10 minutes walk from shopping area. The room and all the areas of the hotel were clean and the staff friendly. The breakfast was very good. .
Stayed 2 nights in Aug 2024

6/10 Okay

Elizabeth

Traveled with family
Liked: Staff & service
This property serves a purpose, the breakfast is good and the staff friendly and it is a short walk from the train station. Please note our room was not as per the pictures shared on Expedia and was a lot more dated.
Stayed 2 nights in Aug 2024

6/10 Okay

Gary

Liked: Staff & service
Location of property is by Central Station, so it's close to train station. However, probably doesn't seem "safe" because there are a lot of people just lingering outside late into the night. Police is around so it's safe enough. The facility is clean enough. The bed is comfortable. The biggest downside for me is, the picture had me believe this place was like any other hotel, but instead, you do not have your own bathroom. Toilet and shower is communal; you have to share with the whole floor. Also had a cricket on my towel. Morning staff is nice.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
I would use this convenient hotel again
Good, clean, quiet hotel, ideal for the central station. The breakfast was very good for the price. The carpets in the hotel are old, but the hotel was otherwise fine. It is in a very rough area with all kinds of less-than-legal activity going on in the streets surrounding it. Heads up if you are travelling alone.
Stayed 1 night in Aug 2024

8/10 Good

Joanne

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and clean,staff were very welcoming.Rooms are basic but clean.Noise from outside,we had to open windows as it was hot.Breakfast was very nice, continental, fresh bread,meat, cheese, eggs,fruit, yoghurt, cereals,coffee and tea. The only thing I would say negative was outside the hotel.The noise,homeless people,drug addicts,ladies of the night.It was a very busy area day and night. 10min walk up the road it was totally different.Dont let it put you off.Hotel was brilliant could do with a bigger lift ha ha
Stayed 3 nights in Jul 2024

8/10 Good

Andrea

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Hotel is basic but clean and staff are friendly and helpful.Breakfast was good the small restaurant does get busy and is only open for breakfast. Nothing to do with the hotel at all but the area around the accommodation is rough. Lots of prosititutes and beggars which was not a major concern but the open drug users and number of alcoholics is unbelievable. It is not somewhere i would take children, there were things going on that as an adult i should not have been privvy too. 300m down the road in any direction and the culture changes for the better. Being honest i would not stay here again purely based on the area and activities outside the hotel, which is a shame because i have no faults with the hotel itself.
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveler

Business traveler
Disliked: Property conditions & facilities, room comfort
Good hotel while the circumstance is not good
It is true that the circumstance around this hotel is not good as many users commented. But as I lived in Hamburg before, I fully know the circumstance and am never concerned with this. I think this hotel is good because of free breakfast and no cancelling fee. But the breakfast is not bad but not good. I got tired of it at the third morning. And it was very hot in the room in July because of no air conditioner.
Stayed 3 nights in Jul 2024

6/10 Okay

Stephen, BRUGES

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Only good point is easily walkable from Bahnhof Sud. Steindamm is busy, noisy, atmospheric but at night changes almost Zombie like into a nether world of drug addicts, beggars and prostitutes. Not for a female solo traveller. Rooms are unchanged from the 1970s, old room keys, dirty carpets but pleasant staff and a limited price inclusive buffet breakfast. Poor VFM in my opinion in a major city with many competitive cost effective hotels.
Stayed 2 nights in Jul 2024

8/10 Good

philip

Liked: Amenities
Overall a good place to stay near the station.
Stayed 2 nights in Jun 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Alexandra

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Hotel very good. Area outside of the hotel not very nice
Stayed 1 night in Jun 2024

6/10 Okay

Leon

Location if you could find it. But close to Central station.Negative was that it did not have bathroom
Stayed 1 night in May 2024

2/10 Terrible

Finlay

Stayed 4 nights in Apr 2024

10/10 Excellent

Ronald, Alexandria

Liked: Staff & service, property conditions & facilities
A well run old style hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Hotel
Our stay was very comfortable and the room was clean and functional. The room was a bit dark due to where it was situated but as it was February and was a place to sleep and not to stay in during the day it wasn't a problem. Breakfast was great with a lot of choice and endless coffee. Thank you for accommodating us on our first stay in Hamburg.
Stayed 3 nights in Feb 2024

8/10 Good

Graeme

Traveled with partner
Liked: Staff & service
Room was a bit dated Shower seal black No tea and coffee in room But not bad for one night
Stayed 1 night in Feb 2024