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REVERB by HardRock Hamburg

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December 2024
January 2025

Photo gallery for REVERB by HardRock Hamburg

Bar (on property)
Exterior
Bar (on property)
Classic Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, individually decorated, free WiFi
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet friendly
  • Air conditioning
  • Breakfast available
  • Free WiFi

Explore the area

Map
Feldstraße 66, Hamburg, 20359
  • Hamburger Dom
    5 min walk
  • Marend
    3 min walk
  • Feldstrasse U-Bahn
    3 min walk
  • Hamburg (HAM)
    32 min drive

Room options

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, individually decorated, free WiFi

Classic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, individually decorated, free WiFi

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Bathroom | Shower, rainfall showerhead, hair dryer, towels

Classic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Replay)

Suite, 1 King Bed (Replay) | Bathroom | Shower, rainfall showerhead, hair dryer, towels

Suite, 1 King Bed (Replay)

  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Mövenpick Hotel Hamburg

Spa
Pet friendly
Free WiFi
Restaurant
4.4 out of 5, Excellent, (1002)
The price is $125
per night
$134 total
includes taxes & fees
Jan 1 - Jan 2
Mövenpick Hotel Hamburg

About this property

REVERB by HardRock Hamburg

Hamburg hotel connected to a rail/subway station, walkable to Millerntor Stadium
This hotel features 2 restaurants, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-in, and tour/ticket assistance. Housekeeping is available once per stay.
REVERB by HardRock Hamburg offers 134 air-conditioned accommodations with safes and complimentary bottled water. These individually decorated accommodations have separate sitting areas. Televisions come with cable channels and smart speakers.

Bathrooms include showers with rainfall showerheads, and hair dryers. This Hamburg hotel provides complimentary wireless Internet access. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Hamburg hotel also offers tour/ticket assistance, express check-in, and an elevator. Guests can use the health club at a partner property.

REVERB by HardRock Hamburg has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
REVERB by HardRock Hamburg has 2 restaurants on site.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 34 for adults and EUR 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Shopping mall

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (once per stay)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 4 buildings
  • 5 floors
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with cable channels
  • Smart speaker

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Heating
  • Individual decor
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 34 for adults and EUR 15 for children
  • Pet fee: EUR 35 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Property Registration Number DE340368512, Heimhuder Strasse 36, RIMC Bunker Hamburg Hotelbetriebsgesellschaft mbH & Co. KG , +49 040 808 141 102, RIMC Bunker Hamburg, 12-1234567-01

Property is also known as

REVERB by HardRock Hamburg Hotel
REVERB by HardRock Hamburg Hamburg
REVERB by HardRock Hamburg Hotel Hamburg

REVERB by HardRock Hamburg Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 59 out of 107 reviews" "
Rating 8 - Good. 26 out of 107 reviews" "
Rating 6 - Okay. 13 out of 107 reviews" "
Rating 4 - Poor. 4 out of 107 reviews" "
Rating 2 - Terrible. 5 out of 107 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Silke

Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

ALAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic experience, what a place
Wow, what a place this is 😂😂 if you’re staying in Hamburg you’ve got to try it out. It’s off the scale
Stayed 3 nights in Aug 2024

10/10 Excellent

ALAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic experience, what a place
Wow, what a place this is 😂😂 if you’re staying in Hamburg you’ve got to try it out. It’s off the scale
Stayed 3 nights in Aug 2024

8/10 Good

Caroline

Liked: Cleanliness, staff & service
This new and unusual hotel is located in a lively part of the city and made our first visit to Hamburg very special. The building is extraordinary. Finding the building is easy, finding the entrance to the hotel is difficult. The entrance is similar to that of an inner city car park, it’s hidden round the back, no signage to speak of and no lighting at night which is unacceptable. The hotel is the new (top) part of the building and enjoys access to the public walkway (which was very crowded when we visited). The hotel has no communal space such as a lobby so is rather impersonal, there is open space on the same level as the check in desk, coffee shop, souvenir shop and the bar but this will be pretty cold in the winter. The rooms are designed to reflect the nature of the urban location and our room was decorated with street art. Our room was very comfortable with great views of the city and windows that open wide. Our room had a lot of design features including mood lighting but it was impractical in other ways, limited space and virtually no storage. We would have liked more information about the hotel and the features in our room (we never figured out how to operate the ‘intuitive’ thermostat or access Alexa). The hotel is new and still going through the ‘snagging’ phase, but that didn’t stop us enjoying ourselves and the extraordinary location. All the staff we came into contact were very friendly and helpful and we would happily return.
Stayed 3 nights in Aug 2024

8/10 Good

Erica

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I have a lot to say but I think a pro con list will sum it up Pro 1. Very clean 2. Beautiful view, our room was on the 3rd floor and had a double balcony that was a nice bonus. 3. Convenient to public transport 4. Comfortable rooms 5. Check in was super easy and straight forward 6. The bar was way over priced for the area 7. If you want an authentic Hamburg experience this is the area, it seemed to be away from anything tourist related, and a lot of shops/ bars didn’t speak much English which was cool Cons 1. Terrible signage, kind of difficult to find the entrance of the actual hotel. Can’t miss the building. Coming off the u-Bahn it’s obvious where the building is but the entrance is tucked away and there’s not signs on the side you walk up to from the u-Bahn. 2. Most everything is closed by 10pm, and despite advertising there was no grab and go (not counting the 3 weird craft sodas for €4) 3. No real amenities at all, if they existed they were not advertised by staff at check in. 4. The building is a public building, and while obviously they have taken steps for security it was very surprising to look out your window and see people walking past it, to the point you can’t open your window or open the curtains at all during the day if you are in the rooms on the 100 floor according to friends who were also staying at this hotel at the same time as us. 5. As of July 2024, the hotel still wasn’t complete and it was obvious but hopefully they will work out some kinks
Stayed 2 nights in Jul 2024

6/10 Okay

Matt

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel is fine, area is terrible. You have to walk through a homeless shelter to get to the entrance!
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem of hotels
The hotel was clean, very modern and of course at a great location. Only downside is the instructions to get to the hotel. We were a bit confused getting around since the locations is a tourist attraction. We were lucky we booked this hotel at this time because I truly think it’s going to be a huge hit in this town. At night, it’s a little dark to get to the hotel from the street.
Stayed 2 nights in Jul 2024

6/10 Okay

Joanna

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Area around the hotel is a little sketchy. They don’t have daily room servicing nor a phone to call downstairs. We went down to ask for more towels and were told they’d be brought up and they never arrived.
Stayed 2 nights in Jul 2024

2/10 Terrible

Amy

Traveled with family
Property is still under construction to fully open. Rooms are still not finished and they are allowing guests to stay in the hotel under these circumstances which is completely unacceptable. There was no warning . Drills and hammers at 8 am. Missing irons and room amenities. Will be a nice hotel when it fully finished. Very disappointing
Stayed 4 nights in Jul 2024

8/10 Good

Mackenzie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very unique building, fun to have access to the outdoor stair cases from our level.
Stayed 3 nights in Jul 2024

10/10 Excellent

patricia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Swiftie trip
Amazing views and the rooms were so big and clean. The staff was absolutely amazing!!
Stayed 2 nights in Jul 2024

6/10 Okay

onno

Business traveler
Liked: Cleanliness, property conditions & facilities
Long waiting time check in, expensive restaurant, not being able to pay by room number,
Stayed 1 night in Jul 2024

10/10 Excellent

Birgit

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle Lage, super ausgestatte Zimmer, guter Service!
Stayed 3 nights in Sep 2024

8/10 Good

Petra

Liked: Cleanliness, staff & service, property conditions & facilities
Insgesamt ist das Zimmer modern eingerichtet, das Waschbecken mitten im Zimmer muss man mögen, durch den offenen Schrank gibt es wenig Ablage, auch für Kleinkram. Ein weiterer Handtuchhalter wäre wünschenswert. Ebenso wie ein kleiner Vergrösserungsspiegel. für einen längeren Aufenthalt zu Zweit zu wenig Stauraum und damit nicht geeignet.
Stayed 3 nights in Sep 2024

2/10 Terrible

Bernd

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
An der Decke laufen Rohre entlang, die nachts alle paar Minuten rauschen bzw. gluckern --> an einen ungestörten Schlaf ist nicht zu denken. Ein Unding!
Stayed 1 night in Sep 2024

10/10 Excellent

Karin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es ist ein neues Hotelerlebnis. Wir haben uns sehr wohl gefühlt. Jederzeit wieder.
Stayed 2 nights in Sep 2024

10/10 Excellent

Cord

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Roald Johannes

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 1 night in Sep 2024

10/10 Excellent

Roald Johannes

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

2/10 Terrible

Stephan

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty towels, beds not done, empty water bottles. Very poor service overall. It’s a pity because the hotel could be nice!
Stayed 1 night in Aug 2024

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten ein schönes großes Zimmer mit Pflanzen vor dem bodenlangen Fenster und großartiger Aussicht. Das Frühstücksbuffet gibt es im Restaurant La Sala und es lässt keine Wünsche offen, absolut top. Ein sehr schöner Aufenthalt! Etwas übertrieben international finde ich, dass man vom Hotel ausschließlich auf Englisch angeschrieben wird. Sonst ist es doch eher üblich in beiden Sprachen, zuerst in der Landessprache angeschrieben zu werden.
Stayed 1 night in Aug 2024

4/10 Poor

Lennart

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Patrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024