4/10 Poor
Sigi
Traveled with group
Oct 20, 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
We paid for 3 standard rooms. 2 of our party had this, it seems one got upgraded presumably due to room availability. The staff member seemed very distracted checking us in and a smile wouldnt have hurt! They did not inform us other than 2 of our party were in one building, the other in main one at the top floor. The top floor room was their suite, but upon arrival a very strong smell of damp/dust hit you in the face. In places there was mould and wallpaper starting to peel away. I went to look out the window to see multiple i believe ladybirds sitting around the window! I counted 5. This had me worried about bed bugs, although none were found that i could see. Not ideal! The view was fantastic from the room which was perhaps the best part about it. The bed was comfortable as were the sheets. Having then shown this room to my friends, they were very upset as having paid the same price as me, they should have been at least told by reception the fact i had a different room with upgrade. Now to there normal single rooms, the bed was rock solid and a very small room, what they called a duvet didnt fit the bed properly. No pillows on arrival, had to get some! It did the job we wanted it to, a roof over our heads but there are hotels at very similar price points that would be far better! Only stay here if you have to, needs lots of work done to the property.
Sigi
Stayed 1 night in Oct 2024