Hamburg hotel connected to a shopping center in Hamburg-Mitte
Along with self parking, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front-desk safe and multilingual staff assistance.
Signature Hotel Astoria Hamburg offers 34 accommodations with hair dryers. This Hamburg hotel provides complimentary wireless Internet access.
Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Signature Hotel Astoria Hamburg features multilingual staff, tour/ticket assistance, and a front-desk safe. Public areas are equipped with complimentary wireless Internet access. Onsite parking is available (surcharge).
Signature Hotel Astoria Hamburg is a smoke-free property.
Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Languages
English, German
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Uncovered self parking on site (EUR 15 per day)
Onsite parking includes off-street options
Food and drink
Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 5 for adults and EUR 2.50 for children
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Accessibility
No elevator
More
1 building
4 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
28-inch TV
More
Desk
Heating
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 15.0 per stay
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 5 for adults and EUR 2.5 for children
Uncovered self parking fee: EUR 15 per day
Crib (infant bed) fee: EUR 15.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
We should mention
This property does not have elevators
Property is also known as
Garni Astoria Hamburg
Hotel Astoria Hamburg
Hotel Garni Astoria Hamburg
Astoria Hamburg
Signature Hotel Astoria
Signature Astoria Hamburg
Signature Astoria Hamburg
Signature Hotel Astoria Hamburg Hotel
Signature Hotel Astoria Hamburg Hamburg
Signature Hotel Astoria Hamburg Hotel Hamburg
Signature Hotel Astoria Hamburg Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The hotel is in an area where drug addicts shoot needles right in front of the entry and across the street. We were able to see them from our room window. I was noisy and people screamed during the night. Terrible!! The room was relatively new and well-appointed. Comfortable bed. The breakfast was not very good.
I stayed 1 night and it suited my needs. Was a short walk to the bus and train station and the room was comfortable. However the area the hotel is located in is not the best but for one night it wasn’t a problem.
It is not like the pictures, staff doesn’t speak English fluently so it’s very difficult to communicate. Hotel is old, you always have to put 10 stairs up from the elevator to the floor where the rooms are located. Those stairs are terrible when you luggage. There is nobody to help you with the bags. It is in bad location and every night people from the street gathers to drink outside of the hotel door.
Welcoming staff but exterior of the hotel need TLC
The staff are friendly, diverse and multicultural. very professional and welcoming staff, enjoyed good conversation as they really seem to love their job, especially Farid. Breakfast did not have any hot option, but there was enough bread, spreads, hot drinks, cereal, yoghurt etc... Luggage storage service is definitely a plus. Only thing is they really really need to ensure that the sex workers and drug addicts and dealers are not all over the entrance as that was very uncomfortable.
Hotel is not brand new - you can feel its age. But room was clean and neat. Maybe just too small for my taste. Service very polite and nice (maybe except one person who seemed bit shy). Other reviews complain about working ladies on the street. I noticed that this whole area is bit "colorful" - with various types of people gathering on platz nearby. But it was safe. I spend there 6 days and saw not a single issue like harassment/aggression etc. (which happens in many famous tourists places in best european cities)... For the price I think it's good value...
When I came to the room the heat was turned off and it was almost as cold as outside. I turned on the heat but the room was ice cold all night. I asked in the reception for some extra heat, but they could not fix that.
In the morning it was warm again, but the evening in this hotel was terrible.
Lars
Stayed 1 night in Feb 2020
6/10 Okay
Verified traveler
Jan 25, 2020
Nothing out of the ordinary just a very basic hotel so nothing to recommend it prostituting in the day time on the street is a discrace I don't understand why the police don't do something about it because they are not doing their job in my opinion.
The hotel itself was ideally placed for travel links for the city centre and the hotel itself was adequete for the price you pay.
However the road is in an unofficial red light district and there are about a dozen prostitutes operating from the front of the hotel they even stand on the steps of the hotel entrance.
There are 4 or 5 local bars in the same street and not advisable to venture into them .
The police turn up on a regular basis but the women just play cat and mouse with them
The staff is super nice. Everything is fantastic! The breakfast is also very good!
Verified traveler
Stayed 2 nights in Sep 2019
2/10 Terrible
Maria Paula
Traveled with group
Aug 10, 2019
Disliked: Room comfort
The Hotel is in the main street of drug dealing and prostitution
Maria Paula
Stayed 2 nights in Aug 2019
6/10 Okay
Verified traveler
Traveled with group
Aug 7, 2019
Liked: Cleanliness, staff & service
nothing wrong with the hotel, small bathrooms, but tidy and functional, the breakfast is fair.
but you have to understand the location is not good with prostitutes hanging around outside the entrance at most hours of the day. safe enough just unpleasant
Verified traveler
Stayed 5 nights in Jul 2019
2/10 Terrible
Verified traveler
Jul 25, 2019
Disliked: Property conditions & facilities
Don't stay here!
Day staff helpful, night staff not so helpful. Hotel could do with updating in the corridors, room and breakfast room ok. The worst thing is that the hotel is on a street that has prostitutes, drunks, drug dealers and addicts up and down it day and night. Prostitutes were outside the hotel sat on the hotel steps. Security at hotel reception lapse. Very noisy until about 3am. Glass and other sharp debris littering road and path.
The hotel is ok but is located in an area of town frequented by ladies of the night. Whenever you leave or arrive at the hotel, you are greeted by a dubious guard of honour. Room was very clean. New shower, quite powerful. Breakfast reasonable.
Andrew
Stayed 3 nights in Jul 2019
6/10 Okay
Verified traveler
Jun 13, 2019
NOT what I expected.
Depending on your stride its a 3-5min walk to the central station or simply call a taxi using the vmy taxi/free now app.
Would not stay here again-definitely not. The towel in the bathroom looked like they had been there for a while, had a large dark dirt mark where it rested on the rail. The shower was very restricting and I'm merely 5'7, and to make it worst the shower curtain wanting to caress me. The curtains had stains as well and the room dusty.
Outside was rather noisy and through your window if you're "lucky" to get a street view you'll definitely see a lot happening.....prostitutes on the prowl, drug deals and usage. Also could hear heavy breathing and giggles in the hallway.
They lift doesn't take you directly to your floor, you still have to climb a flight of stairs, then open a door and there were no lights except for the very dim one over my door. The only light on the floor.
There's a strange 'leave your room key behind' policy that made me quite uncomfortable, and when I asked was told its because its the only copy--YET, I slept in late and guess who had a key attempting to come in? Housekeeping. Now how would that be possible if I had the only key..... Maybe I was so uncomfortable with that because of the persons i saw as I stepped outside, knowing the keys were just hanging on a wall.
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